I cannot give 5 stars as I have yet to receive the item however this is based upon the experience of purchasing my dress. I have a few occasions coming up, and a search engine for a comfortabl... ãã£ãšèŠã
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Easy to order, been kept upto date about my delivery.The only thing, I've still not received my order and it's 5 days since I ordered, I'm assuming it won't arrive now until after the Bank Holiday
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Accessing customer support was very straightforward. I was impressed with the speed of reply and the prompt attention to the issue. One slight observation - it would be a lovely personal touch if al... ãã£ãšèŠã
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The coat was exactly what I was looking for and the true sizes made it really easy to pick the correct size once I measured myself, great reviews for this item about the quality helped with my choice... ãã£ãšèŠã
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4.3
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Very easy to order
2026幎5æ19æ¥
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Clovedale ããã®åç
Hi Julianne Barnard,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Was Mova London. Just a rebrand.
Ah, Mova London (also known as Label London) have rebranded as Clovedale. They are a sham company, based in China and have hundres of 1-star reviews. Don't give them your money. The quality is terrible and anything you send back has to go to China (not that that's mentioned anywhere), will likely get stuck in customs and you'll lose your money.
2026幎5æ19æ¥
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Clovedale ããã®åç
Hi Frank ,
Thank you for your feedback. Weâre sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?
Easy to order
Easy to order, been kept upto date about my delivery.The only thing, I've still not received my order and it's 5 days since I ordered, I'm assuming it won't arrive now until after the Bank Holiday
2026幎5æ18æ¥
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Clovedale ããã®åç
Hi,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Beware
Beware - Clovedale was previously Mova London which has almost 500 1 star reviews on Trustpilot. Note the return address is for China, which you will be required to pay postage for and make your own arrangements for customs too, which will likely mean the expense of a courier. The item I received was meant to be a medium menâs size but was closer to a childâs size.
2025幎12æ12æ¥
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Clovedale ããã®åç
Hi K D,
Thank you for your feedback. Weâre sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?
The easy of your website and orderingâŠ
The easy of your website and ordering process
2026幎5æ17æ¥
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Clovedale ããã®åç
Hi Mr Laurence Turner,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Clovedale ããã®åç
Hi ,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Order easy to place but yet to find outâŠ
Order easy to place but yet to find out how long before delivery
2026幎5æ17æ¥
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Clovedale ããã®åç
Hi Customer,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Great quality in the clothes
Great quality in the clothes. I have ordered numerous time. The only slight negative is the length of time it takes for deliver as my order took over 1 week to arrive. Overall very satisfied.
2026幎5æ11æ¥
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Clovedale ããã®åç
Hi Amrit Sagoo,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
All went smoothly
All went smoothly, very excited about receiving my parcel
2026幎5æ15æ¥
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Clovedale ããã®åç
Hi Mintyclinch,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Easy but limited payment options
It was an easy website to use but I was surprised you couldn't check out with clearpay or Klarna.
2026幎5æ14æ¥
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Clovedale ããã®åç
Hi Jennifer,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Clovedale ããã®åç
Hi Jess,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
I was having problems with placingâŠ
I was having problems with placing order with discount code. I contacted customer service and they replied quickly with a solution.
2026幎5æ11æ¥
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Clovedale ããã®åç
Hi Mandy ,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Clovedale ããã®åç
Hi Amanda ,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Beautiful dress
Love the dress and easy to order. Thank you so much
2026幎5æ13æ¥
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Clovedale ããã®åç
Hi Claire,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Excellent customer support
Accessing customer support was very straightforward. I was impressed with the speed of reply and the prompt attention to the issue. One slight observation - it would be a lovely personal touch if all emails were signed off with a name.
Firstly, I wanted to confirm that the shoes I wanted were suitable for my vegan lifestyle and secondly, I had an issue with delivery, which has been promptly and considerately handled. The item I'd purchased and received was of good quality. The delivery times take a while, but the company do their best to appropriately update customers - by not over or under sending communications.
2026幎5æ13æ¥
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Clovedale ããã®åç
Hi Shazz,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Easy to navigate and order
2026幎5æ12æ¥
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Clovedale ããã®åç
Hi WJA,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Great experience
The different styles in dress and the amazing layout on the website made looking for the perfect dress amazing x
2026幎5æ12æ¥
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Clovedale ããã®åç
Hi Rhianna,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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