CMNAV Sat Navs レビュー 701

CMNAV Sat Navs からの回答

2025年9月18日

Thank you for your review and kind words. I’m glad to hear that everything arrived quickly and that you’ve found it easy to use so far.

I hope it serves you well on your upcoming trip - have a safe and enjoyable journey!

Looking forward to hearing how it performs once you’ve had the chance to use it more extensively.

Kind regards,
Christian

CMNAV Sat Navs からの回答

2025年9月18日

Thank you for your kind words! I really appreciate you taking the time to share your experience and I’m glad to hear you were happy with the service.

Kind regards,
Christian

CMNAV Sat Navs からの回答

2025年9月1日

Thank you very much for taking the time to share your feedback. I’m really pleased to hear that you were happy with the service and the delivery.

I’m glad the videos were helpful and made it easier to get started with your sat nav. If you ever have any further questions, please don’t hesitate to get in touch.

Best Regards,
Christian

CMNAV Sat Navs からの回答

2025年8月26日

Thank you very much for taking the time to share your experience.

I’m pleased to hear that you’ve found the 7” Camper version easy to set up and that the support has been useful when you needed a bit of guidance. Mistakes happen, and I’m glad my responses helped get everything back on track quickly.

It means a lot that you’ve recommended both the product and myself, especially as you don’t usually leave reviews.

Best Regards,
Christian

CMNAV Sat Navs からの回答

2025年8月25日

Thank you for taking the time to leave this feedback.

I’m pleased to hear you found my customer service helpful - I always aim to make things as straightforward as possible.

Best Regards,
Christian

CMNAV Sat Navs からの回答

2025年8月24日

Thank you very much for taking the time to leave a review. I’m glad to hear you found the updates and tracking helpful throughout your order.

It’s always my aim to keep customers fully informed so everything feels straightforward from start to finish.

Best Regards,
Christian

CMNAV Sat Navs からの回答

2025年8月24日

Thank you for your feedback. I’m pleased to hear you’re happy with the sat nav and finding it useful.

Safe Travels,
Christian

CMNAV Sat Navs からの回答

2025年8月24日

Thank you for your review. I’m glad to hear the replacement was a perfect fit and that it’s working well for you after the original gave way.

Best Wishes,
Christian

CMNAV Sat Navs からの回答

2025年8月20日

Thank you very much for taking the time to share your feedback. I really appreciate your kind words about my support and the videos I provide, as I always try to make things as straightforward as possible.

I’m also pleased to hear that you’re finding the 9" sat nav easy to use and that the larger screen makes navigation clearer. It’s good to know it’s working well for you.

Best Regards,
Christian

CMNAV Sat Navs からの回答

2025年8月10日

Thank you for taking the time to share your feedback. I’m pleased to hear you’ve found the sat nav useful, especially with the campervan profile settings and the amount of information it provides on the road. It’s great to know the recalculation speed works well when you take a different route.

I appreciate you mentioning the road closure experience. I’ll keep this in mind, as situations like that can sometimes challenge any sat nav’s routing logic. If it happens again, switching to an alternative route option in the settings before setting off may help.

Best Wishes,
Christian

CMNAV Sat Navs からの回答

2025年8月8日

Thank you for taking the time to share your feedback. I’m pleased to hear the sat nav performed well on your journey from Scotland to Cornwall and avoided those tricky country lanes, especially while towing the caravan.

It’s good to know the guidance and updates I provided were useful, and that delivery met your expectations. I truly appreciate your recommendation and your kind words about the service.

Best Wishes,
Christian

CMNAV Sat Navs からの回答

2025年8月4日 に更新

Thank you for taking the time to leave such positive feedback.

I’m really pleased to hear that the videos were helpful and that you’d recommend them to others - that means a lot.

Best Regards,
Christian

CMNAV Sat Navs からの回答

2025年8月4日

I’m pleased to know you were happy with the service and everything went smoothly.

Best Wishes,
Christian

CMNAV Sat Navs からの回答

2025年7月22日 に更新

Dear Mr Crowther,

I’m sorry you were dissatisfied, but I would like to clarify the steps I took in this case, as I take customer concerns seriously.

While your review lacks specific details, based on our only post-purchase communication, I can only assume it refers to the order you claimed not to have received — despite the tracking information showing a delivery signature in your name, along with matching address and delivery images provided by the postal service.

As you are well aware, based on our email communication, I conducted a thorough investigation upon receiving your message to say that you have never received nor signed for this parcel.

The Royal Mail tracking shows your parcel was signed for in your name at the address you provided, with GPS data confirming delivery to your exact location. The delivery photo further shows your front door and window, with distinctive features — including specific decorations like a plush puppy and a few Christmas trees, the same curtain pattern, the same white door frame, etc — that visibly match your property as seen on Google Street View at the coordinates provided by the Royal Mail in the tracking info.

I explained this to you in full, offered to assist you with Royal Mail or your card issuer if needed, and encouraged you to check with your Local Post office, neighbours or other members of your household in case someone accepted it on your behalf. Unfortunately, I received no follow-up confirming whether the parcel was eventually located — only the immediate threat of a chargeback, followed by this 1-star review.

For transparency, there have been rare cases where Royal Mail tracking showed no delivery after 7–10 days. In those instances, I’ve always taken full responsibility and either refunded or sent a replacement at my own cost.

As a small, one-man-band business, I cannot absorb that loss when all delivery data confirms the item was received, and with all due respect, I'm pretty sure that even bigger brands or corporations won't.

I stand by the service I provided in this case and regret that, despite the time and effort invested to help, the matter was escalated in this way without further dialogue.

Kind regards,
Christian

CMNAV Sat Navs からの回答

2025年7月19日

Thank you so much for taking the time to leave a review. I'm really pleased to hear that you found the ordering process straightforward and the delivery quick.

It’s great to know the product met your expectations as well — I genuinely appreciate the feedback.

Best Wishes,
Christian

CMNAV Sat Navs からの回答

2025年7月17日

Hi,

Thanks a lot for the kind words — I really appreciate you taking the time to leave a review.

I’m pleased to hear the equipment is working well for you and that you’d recommend it. That kind of feedback means a great deal to me, especially as I test and prepare each unit myself before dispatch.

Best Wishes,
Christian

CMNAV Sat Navs からの回答

2025年7月17日

Thank you very much for taking the time to leave this review.

I really appreciate you recognising the effort I put into the pre-sales advice and configuration. You're absolutely right – while the hardware may be similar across the board, it's the setup, guidance, and ongoing support that can make a real difference to the experience.

I'm glad I was able to help you find the right solution, and I'm always here if you need anything in future.

Best Wishes,
Christian

CMNAV Sat Navs からの回答

2025年7月7日

Thank you very much for your kind review.

I'm really glad to hear that the sat nav is working well for your motorhome and that it’s an improvement over previous units you've used. I know how important reliable navigation can be on the road.

I appreciate you sending it in when the settings became a bit tricky — happy I could get it sorted for you quickly. It means a lot that you mentioned the after-sales service, as I always try to be as helpful and responsive as possible, even outside the warranty period.

Best Wishes,
Christian

CMNAV Sat Navs からの回答

2025年7月7日

Thank you so much for taking the time to leave a review.

I'm pleased to know everything went smoothly from the moment you placed the order through to delivery. I try to keep customers well informed every step of the way, so it's great to hear that came across.

Really glad you're enjoying the sat nav and finding the visuals and features useful — especially the ability to input your vehicle dimensions. It makes such a difference when it comes to planning a safe and stress-free route.

Safe Travels,
Christian

CMNAV Sat Navs からの回答

2025年7月7日

Thank you for your review and for coming back after three years — I really appreciate your continued trust.

I'm very glad to hear the sat nav has served you well with the caravan and that it’s consistently kept you on suitable routes. That’s exactly what it’s meant to do.

Thanks also for mentioning the map update service — I always aim to make things as straightforward as possible, whether it’s day one or a few years down the line. Your recommendation means a lot.

Kind Regards,
Christian