Coast Funding レビュー 191

Coast Funding からの回答

2025年7月21日

Thank you for taking the time to leave a review! We're so glad to hear that Ryan made this a great experience for you. We look forward to working with you again in the future!

Coast Funding からの回答

2025年7月21日

Thank you so much for the review, Susan! We're happy to hear that Matthew was able to provide the support and flexibility you needed. We truly appreciate your kind words and are honored to have earned your trust. Wishing you continued growth and success for your business!

Coast Funding からの回答

2025年7月2日

Thank you so much for the thoughtful review! We’re thrilled to hear that Paul was able to support you through the process and that our funding solution helped you move forward with your office renovation! It’s always our goal to provide fast, transparent, and flexible options that make sense for growing businesses like yours. Excited to see how your new line of credit continues to fuel your success & please don’t hesitate to reach out if we can support you again down the road!

Coast Funding からの回答

2025年6月25日

Laura, ¡muchísimas gracias por tus palabras! Nos alegra enormemente saber que Gino hizo que el proceso fuera memorable para ti. En Coast Funding, nos enorgullece brindar una excelente experiencia a nuestros clientes, así que significa mucho para nosotros ver que eso se reflejó en tu experiencia. Agradecemos sinceramente tu recomendación y esperamos poder ayudarte nuevamente siempre que lo necesites.

Coast Funding からの回答

2025年5月22日

Wow, thank you so much for the kind words and glowing review, Dwayne! We are thrilled that you had such a great experience with Coast and that Justin was able to assist you with your funding needs. This type of experience is what we strive for with each and every client, so we're happy to hear that you were satisfied with the process. We look forward to helping with your funding strategy again in the future!

Coast Funding からの回答

2025年5月15日

Sharon, thanks for taking time out of your day to leave us a review! We appreciate your thoughtful words and we're glad Caleb was able to provide such a helpful experience for you. We look forward to continuing our business relationship with you in the future!

Coast Funding からの回答

2025年5月15日

Thanks for leaving us this review, Patricia! We are glad Paul provided such an excellent experience for you and relieved some stress around your situation. We look forward to working with you again in the future!

Coast Funding からの回答

2025年5月12日

Thank you so much for taking the time to leave us a review! We're glad Justin was able to make the process easy and successful for you. We look forward to assisting you and your business again in the future!

Coast Funding からの回答

2025年5月2日

Thank you so much for the review! We’re thrilled to hear that Ashley's transparency and diligence made this a 10/10 experience for you. We’re glad we could make the process easy and get you funded quickly. Thanks again for choosing Coast Funding!

Coast Funding からの回答

2025年5月2日

First and foremost, we are sorry you feel this way and that your transaction escalated to this point. After over three years without a blemish or negative review, what you articulate is certainly not how Coast does business and does not reflect our core values. Following the receipt of your review, we conducted a thorough investigation of all communication related to your transaction to see where things went wrong.

To begin, at no point in your transaction did we communicate that your approval was calculated as a 4% APR. In fact, we made sure to communicate not only the monthly rate, but the total cost associated with the program. Secondly, you were presented with other options that had lower costs and fees associated, however you gravitated to the line of credit program as the best solution for your business. As we reviewed the conversations, it seemed as if you heard what you wanted to hear vs. what reality was given your extensive experience as an underwriter for a bank historically, which you pointed out multiple times throughout the process. Due to your experience, knowledge of the financial markets, and the fact that you worked with another “loan officer” shortly before working with our company, who you disparaged as well, our representative inaccurately assumed that you clearly understood the program. Of course, we could have been more thorough in our process, but the fact that most calls began with “you have 6 minutes” or similar, we wanted to be respectful of your time. We understand that entrepreneurs are busy, thus speed and ease of process are generally features our clients appreciate.

California and many other states require funding companies such as Coast to provide APR and total cost disclosures to clients. Very similar to the Truth In Lending disclosures for consumer credit, Coast Funding provides clear disclosure of APR and/or total cost for all programs it offers. We value transparency and want all clients to fully understand the terms prior to funding their transaction. We also have this procedure in place to safeguard clients in the event they miss something in the presentation of terms initially. In your case, admittedly, you didn’t read this disclosure because you “signed on the side of the road.” It was not until after signing, and your transaction being funded, did you take issue with the terms of the transaction.

To be clear, the total cost of your transaction was not 52% as you outline. The benefit of the line of credit program is the client is in control of cost and the sooner the client pays back, the less cost they incur. While the annualized rate may have been perceived as “higher” on your specific transaction, we tried to educate you on how to use the line responsibly to minimize your cost and have a resource you could leverage in the future.

It should also be noted that the cost of capital and terms associated with each transaction vary dramatically depending on the qualifications of both business and applicant. The line of credit program in particular is more focused on credit than some of the other programs you were offered. Both credit and cash flow were a challenge and thus risk profile associated increased, as did the cost of the program.

In summary, we apologize that you didn’t see value in the programs that we offered. As you continue your search for financing, perhaps you will begin to realize that we weren’t bad people, we aren’t some pushy broker, and we probably would have been the best solution and partner long term, because we actually care and wanted to help.

For any prospective client reading this response, we hope that you can feel the sincerity of our company and see that we were just trying to help. Reputation is everything to us and we hope that you will gravitate to the hundreds of other reviews from clients that see value in our programs and appreciate the Coast relationship.

Coast Funding からの回答

2025年5月1日

Thank you for taking the time to leave a review, George! We're so glad to hear you had a good experience with Gino. Wishing you and your business continued success!

Coast Funding からの回答

2025年4月29日

Thank you so much for your considerate review! We're glad you had a transparent and positive experience with Gino. We are always here in the future and appreciate the opportunity to serve your business!

Coast Funding からの回答

2025年4月28日

Amauris, we're so glad we were able to assist you and your business! We appreciate your thoughtful review and look forward to working with you in the future!

Coast Funding からの回答

2025年4月23日

Thank you for taking the time to leave a review! We're so glad to hear you had a good experience with Ashley. Wishing you and your business continued success!

Coast Funding からの回答

2025年4月18日

Thank you for taking the time to leave a review about your experience with Coast! We look forward to the opportunity to serve you again in the future and wish your business continued success.

Coast Funding からの回答

2025年3月31日

Thank you so much for your kind words! We’re thrilled to hear that we could support your business when you needed it most. We truly appreciate your recommendation and look forward to continuing to work together!

Coast Funding からの回答

2025年3月31日

Thanks for taking the time to leave such a thoughtful review, Justin! We’re glad we could assist you and your business. Wishing you continued success!

Coast Funding からの回答

2025年3月31日

Thanks for taking the time to leave us a review, Howard! We appreciate your business and are glad we could assist with your funding needs.

Coast Funding からの回答

2025年3月24日

Billy, we truly appreciate you taking the time to share your experience with Coast! It means the world to us. We're grateful for the opportunity to serve you and look forward to working with you again in the future!

Coast Funding からの回答

2025年3月19日

Phillip, Thank you so much for your kind words and for taking the time out of your day to leave such a thoughtful review! Katie is truly a rockstar, and we're so happy to hear she’s been able to provide the transparency, responsiveness, and care you deserve. Thanks again for choosing Coast!