Cole Haan UK レビュー 

669
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I shopped in the sale section and found a pair I really liked in the size I needed. The sale price was very competitive and the payment options made it even easier and affordable. I received confirmat... もっと見る

5つ星のうち3の評価

I first saw the Cole Haan collection on line, they are a smart stylish shoe, so well done design team. My first purchase were saddle Ashland @£180 within 6 rounds of golf the heal stitching has g... もっと見る

企業が回答しました

5つ星のうち4の評価

Mens GrandPro Luxe Slip-on Stichlite. I mistakenly thought the shoe would be the same as Quick-on range as in slip on while standing. Unfortunately slip on range have a soft back and you have to as... もっと見る

5つ星のうち5の評価

​I am officially hooked—I now own 6 pairs of Cole Haan shoes, and they are worth every penny. If you are on the fence about investing in a pair, just look at my closet. What started as buying on... もっと見る

企業情報

  1. 靴屋

当該企業による記述

Cole Haan is a global performance lifestyle brand serving always-connected, active professionals with innovative footwear and lifestyle accessories. With a 90-year heritage, Cole Haan infuses its products with time-honored craftsmanship and modern innovation, making footwear and lifestyle accessories that customers wear from work, to workout, to weekend. Cole Haan’s mission is to inspire customers to live extraordinary lives.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

669件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 76%に回答しています

通常2週間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(669)

過去12か月のレビュー数: 186

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great footwear

Item was delivered very quickly. Did send back as too big, but they were lovely quality, returns process simple to follow and free to return. Once again placed another order, once again quick delivery. Lovely, comfortable, good quality footwear.

2026年1月16日
自発的なレビュー
5つ星のうち5の評価

The shoes we bought were excellent…

The shoes we bought were excellent quality. They offer support for all foot arches and ankle infrastructure. These shoes are an excellent buy for those who want fashionable but robust footwear for either smart casual or work.

2026年1月12日
自発的なレビュー
5つ星のうち1の評価

Men's ZERØGRAND Waterproof Hiking Boots - Disappointing Experiance

Order no: ORDER UK47959
Item: Men's ZERØGRAND Remastered Waterproof Hiking Boots

I am writing to express my extreme disappointment with this pair of shoes, which I used for the first time today after purchase. Unfortunately, this has been one of the most disappointing footwear experiences I’ve had in recent years.

I purchased this shoe for two main reasons:

1. I already own two other formal shoes from your brand, which I continue to use. They are comfortable, well-made, and have reliable soles.
2. This model was marketed as a hiking shoe, yet with a less bulky design, making it suitable for semi-casual office wear as well.

However, my very first day of use was extremely poor. While commuting from home to my office in London, I slipped multiple times—on train platforms, tube stations, and wet pavements. For a shoe advertised as a hiking boot, this lack of traction in typical wet city conditions is completely unacceptable.

To be clear, this is not a low-cost product. I own several pairs of shoes from brands such as Merrell, Timberland, Salomon all of which perform far better in similar conditions. Even a non-specialist boot I own from “Boss” provides noticeably better grip than this pair. The point may be Merrell or Solomon specialize in hiking shoes, but here I am talking about city walk and not a rough hiking terrain. And point to be noted is brand like “Boss” is more of fashion brand doesn’t even qualify to be a specialized shoe maker. Also it’s not that I am using Cole Haan for the first time. This has been the most frustrating aspect of this experience.

Had this been an inexpensive £40 shoe, I might have been more forgiving. But given the price point and the way this product is marketed, its inability to handle basic wet urban walking conditions makes it feel like a complete waste of money.
I do not feel safe wearing this shoe and do not intend to use it again.

2026年1月7日
自発的なレビュー
Cole Haan UK ロゴ

Cole Haan UK からの回答

Hello Arup,

Thank you for taking the time to share your experience in such detail. We also appreciate your kind comments regarding your previous Cole Haan shoes and are pleased to hear they have served you well.

We are sorry to hear that these boots did not meet your expectations and that your first wear resulted in a frustrating experience. We understand how disappointing it is when a product does not perform as anticipated.

The specialist hiking footwear brands you mentioned often use an outsole technology called Vibram, which is used specifically for maximum traction on wet and uneven surfaces. This style uses a different outsole construction as part of its design brief, prioritising a lighter, less bulky profile alongside outdoor functionality. Your feedback regarding the traction will be shared with our team for review.

If you have not already done so, we hope you are able to take advantage of our free returns service for a full refund. Should you need any assistance arranging this, please let us know and we will be happy to help. We will also be in touch with a personalised discount code should you choose to shop with us again.

Warm regards,
The Cole Haan UK Team

5つ星のうち5の評価

Great shoes, great company!

Superbly comfortable, stylish shoes for all occasions! Brilliant service and very responsive team to resolve any issues (like me inadvertently ordering the wrong size!) I don’t think I’d bother looking at other shoemakers!

2025年12月29日
自発的なレビュー
5つ星のうち1の評価

Shoe size parameters at colehaan are a major blunder

Much as i found the shoe soles very comfortable,when i have purchased them,i was misled by your size comparison between EU,UK and usa's sizing.
UK size 9 not being available i remember having read that usa size 10 is the equivalent of UK size 9..it is not,so i am walking with a size bigger shoes that makes me look awful.
I will never buy shoes from yankees ever again!

2025年12月10日
自発的なレビュー
Cole Haan UK ロゴ

Cole Haan UK からの回答

Hello Giampiero,

Thank you for taking the time to share your feedback, it is greatly appreciated. We are sorry to hear that you were left disappointed with your experience with our shoes and the ordering process.

Please note that we offer UK and EU sizes as equivalents to our US sizes. For men’s shoes, a UK 9 is a US 10, so if the UK 9 was sold out, the corresponding US 10 would also have been unavailable. Is it possible that you purchased a UK 10 (US 11), hence why the shoes felt a bit large for you?

Regardless of this, we hope you were able to take advantage of our free returns and receive a refund. If you need help with this, or with sizing in the future, feel free to get in touch with us at contact@colehaan.co.uk where we're always happy to assist.

Many thanks,
The Cole Haan UK Team

5つ星のうち5の評価

Moe’s

Cole Haan is a very nice product with a nice quality and design, very comfortable, good service and deliver in time, i recommended without hesitation.

2025年12月19日
自発的なレビュー
5つ星のうち5の評価

Fourth pair! I love them.

I love Cole Haan shoes, my zerogrand trainers are going strong after 3 years! I put them in the washing machine and they are as fresh as new. I’ve now got 4 pairs of various styles and about to treat myself to summer sliders. The make and sole technology is incredible- perfect for long days walking and super stylish too.

2025年12月15日
自発的なレビュー
5つ星のうち5の評価

Smart shoes, well made and look / feel great

Great range of smart men’s trainers, looked rounds lot of sites for a pair I really liked but kept coming back to Cole Haan. Had my size in stock and speedy delivery. Love the look, they go with everything. I will definitely be buying another pair very soon!

2025年12月4日
自発的なレビュー

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