Adam helped me out,efficient and professional from the outset. I goofed on my order numbers Adam was quick to help organising a top up delivery for the following day. Refreshing to have such great se... もっと見る
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Brilliant service we ordered on line in the evening and received a confirmation email next morning at 7 am advising delivery would be next day. Delivery was great and the driver helped unloading
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Excellent customer support . Delivery arrived on time but after unloading pallet discovered some damaged items at the bottom-(it happens). I contacted them on Saturday afternoon and on Monday morn... もっと見る
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Bought paving slabs. Good quality at reasonable price. Good sales/Yard assistance.
企業が回答しました
企業情報
当該企業による記述
Family Owned Independent Builders Merchant Providing Building, Landscaping & Timber Supplies to the Trade & Public. Serving North Essex and Suffolk
連絡先
11 London Road, CO3 0NT, Colchester, 英国
- 01206 715500
- sales@colliercatchpole.co.uk
- colliercatchpole.co.uk
4.8
優良
535件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bought paving slabs
Bought paving slabs. Good quality at reasonable price. Good sales/Yard assistance.
2026年9月8日
Collier and Catchpole Ltd からの回答
Good afternoon PB. Thank you for taking the time to leave us a review, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Brilliant service we ordered on line in…
Brilliant service we ordered on line in the evening and received a confirmation email next morning at 7 am advising delivery would be next day. Delivery was great and the driver helped unloading
2026年9月3日
Collier and Catchpole Ltd からの回答
Good morning. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Adam helped me out,efficient and…
Adam helped me out,efficient and professional from the outset. I goofed on my order numbers Adam was quick to help organising a top up delivery for the following day. Refreshing to have such great service from a supplier. Thank you.
2026年8月30日
Collier and Catchpole Ltd からの回答
Good afternoon Mr Hurren. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We will pass on to Adam, always great to hear. See you again soon 😊 #BuildWithColliers
Excellent customer support
Excellent customer support . Delivery arrived on time but after unloading pallet discovered some damaged items at the bottom-(it happens). I contacted them on Saturday afternoon and on Monday morning was told replacements would be sent on Tuesday morning which I was happy about. Then they contacted me again that they could deliver Monday afternoon, which they di, so even better..
Customer service was excellent and I will use them again. It's nice to use a company that responds well to any issues.
Value for money was good, ordering easy, communication good.
2026年8月12日
Collier and Catchpole Ltd からの回答
Hi Vin. Thank you so much for your lovely review and 5 star rating. We’re really pleased to hear that despite the damaged items, we were able to resolve the issue quickly and get the replacements to you without too much fuss. Thank you for understanding, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Swift delivery service and helpful…
Swift delivery service and helpful driver. Product quality high too
2026年8月3日
Collier and Catchpole Ltd からの回答
Hi Bob. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Good service…
Local manager rang me up to say goods not available straight away at Lawford but would be in Ipswich if I wanted to switch: very sensible.
Nicely helped in the yard when I came to pick up as well.
2026年8月3日
Collier and Catchpole Ltd からの回答
Hi Simon. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. Will pass on to the team. We appreciate you 😊 #BuildWithColliers
Ordering was easy and straightforward
Ordering was easy and straightforward. Delivery was quick and efficient. Staff at delivery were exemplary. Soil delivered was absolutely top quality and did the job perfectly.
2026年7月17日
Collier and Catchpole Ltd からの回答
Good morning 😊. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. Have a great week 😊 #BuildWithColliers
Collier and Catchpole Ltd からの回答
Good afternoon. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Collier and Catchpole Ltd からの回答
Hi Kim. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
I asked you to deliver early
I asked you to deliver early (by which I meant 0800 to 0931) or in the afternoon. You must have delivered between 0930 and 1200.
2026年7月5日
Collier and Catchpole Ltd からの回答
Hi Harry. Thank you for your feedback about your recent order. We're sorry that the delivery time wasn't what you were expecting.
We understand you had requested an early morning or late afternoon delivery if possible. Unfortunately, our vehicle was delayed at the previous delivery on the way to you, which meant we arrived at your address at approximately 10:00am.
While we always do our best to accommodate timing requests, our driver felt that, as we were only running a little behind, it was better to complete the delivery at 10:00am rather than return the materials to the yard and attempt delivery later in the day.
We appreciate that timing is important, and we're sorry we didn't meet your expectations on this occasion. Feel free to contact our Colchester branch Manager to discuss further 😊. We apologise again for any inconvenience caused.
Excellent service from ordering to…
Excellent service from ordering to delivery.
I would highly recommend 👌🏽
2026年7月5日
Collier and Catchpole Ltd からの回答
Hi Darragh. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
From online or by phone
From ordering whether by phone or online to having my order delivered, the experience with this company has been spot on. Can't fault the customer service or the delivery guys who were very accommodating working round a parked car. Thank you so much
2026年6月27日
Collier and Catchpole Ltd からの回答
Hi Suzanne. Thank you for taking the time to leave us a such a lovely review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Collier and Catchpole Ltd からの回答
Hi David. Thank you for taking the time to leave us a review and rating, really great to hear. Have a great weekend 😊 #BuildWithColliers
Really easy sale
Really easy sale. All online and good communication with the company. Thank you.
2026年6月7日
Collier and Catchpole Ltd からの回答
Hi Emer. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Excellent service quick and expedient
2026年5月13日
Collier and Catchpole Ltd からの回答
Hi David. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Good service overall
Quick delivery although they did deliver to my billing address instead of the shipping address, and I also wasn't given a delivery day or time so didn't know when it was going to turn up but other than that good quality timber and supplies, and much cheaper than other places I looked.
2026年5月16日
Collier and Catchpole Ltd からの回答
Hi Rosie. We're really sorry your delivery timing wasn’t communicated clearly, and for mixing up your locations, that is not the service we aim to provide. We will have a look at what went wrong with the branch and look to improve our process. Thank you for taking the time to leave us a review and rating. Have a great week 😊 #BuildWithColliers
Collier and Catchpole Ltd からの回答
Hi James. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Thank you Matt for helping me with my…
Thank you Matt for helping me with my wrong order!
I will definitely use Collier and Catchpole again, great service
2026年5月17日
Collier and Catchpole Ltd からの回答
Good afternoon. Thank you for taking the time to leave us such a great review, happy to help. We will pass on to Matt. See you again soon. Have a great weekend 😊 #BuildWithColliers
Collier and Catchpole Ltd からの回答
Good afternoon 😊. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Prompt delivery and driver carried good…
Prompt delivery and driver carried good to safe place for me
2026年5月1日
Collier and Catchpole Ltd からの回答
Good morning. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
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