Outstanding service. I had my paint delivered within two days of ordering. Painted the two garden sheds in different parts of the garden with the 'Paint your shed' kits. 'Wild raspberry' is a beau... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Unfortunately, the delivery service timeline was not met with this order. Ordered on the 29th of July. Received it EOD on August 4th, so definitely consider that when ordering. I had to cancel a pai... もっと見る
We had some disappointing experiences ordering samples of paint from a local hardware store that seem to have no relation to the swatches we were looking at. We decided to order a number of sample pot... もっと見る
企業が回答しました
I had an hour on zoom with K - it was one of the most profitable hours I’ve ever spent...Having decided before hand on a colour she was immediately able to say whether it would be warm or cold. This... もっと見る
企業情報
colourtrend.ie について
当該企業による記述
For over 60 years we have been passionate about paint and committed to being at the cutting edge of paint technology. Visit our website https://colourtrend.ie/ for:
- Colour and Product Advice
- Beautifully Crafted Paints
- Ordering Paint and Samples
- Your Nearest Store
- Ordering Your Free Colour Cards
We value your opinion
We value our customer's opinions and want to hear what you have to say. That is why we invite all of our online customers to leave a review after placing an order at colourtrend.ie. From our collection of colours to the quality of our paints, our speedy delivery to our expert advice, our Trustpilot reviews show that there’s lots to love about Colourtrend.
連絡先
Maynooth Road, W23 X7R8, Celbridge, Co.Kildare, アイルランド
- 01-6288224
- hello@colourtrend.ie
- colourtrend.ie
4.5
優良
461件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 33％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Contacted them for help with colour
Contacted them for help with colour. They were excellent
2024年6月13日
colourtrend.ie からの回答
Hey Gwendoline, Thanks so much for the review. We're so glad we were able to help you!
Haven’t received anything yet.
2024年6月12日
colourtrend.ie からの回答
Hi Karen, We're sorry to hear you haven't received your order yet. Please contact hello@colourtrend.ie and we will do our best to help you with this issue!
The colour was perfect.
2024年6月11日
colourtrend.ie からの回答
Hey Susan, Thanks so much for the review. We're so glad you're happy with the paint!
colourtrend.ie からの回答
Hi Suzie, Thank you so much for leaving a good review!
Never received my colour samples.
2024年6月10日
colourtrend.ie からの回答
Hi there, we apologise for this inconvenience and would like to look at this further. Could you please send an email to support@generalpaints.ie and we can resolve this issue?
Very efficient customer service
I love Colourtrend paint. There are a fantastic range of colours and shades. I ordered my paint last week and it arrived the next day.
Very efficient customer service as always
2024年6月4日
colourtrend.ie からの回答
Hi Mary, Thank you so much for your review!
Great selection and easy to use site
Great selection and easy to use site. Very user friendly.
2024年6月4日
colourtrend.ie からの回答
Hi John, Thanks so much for the great review!
colourtrend.ie からの回答
Hi Zoe, Thanks so much for your review!
colourtrend.ie からの回答
Hi Janet, apologies that this has happened with your order. If you could contact our customer service we will try and rectify the issue for you as soon as possible, our email is hello@colourtrend.ie.
I ordered new colour cards.
I ordered new colour cards.
Very prompt responce,cards delivered within a week
2024年5月24日
colourtrend.ie からの回答
Hi Patricia,
Thank's so much for your review.
Ordering fulfilment could be improved
We ordered 3 testers pots… it took a week for them to arrive to find that only two pots were sent and one was not the correct coloured ordered. Customer services were helpful and arranged for the two missing pots to be sent. Roll forward another week, and only one pot sent out. Again contacted customer services, who did apologise and mention that the final pot will be sent to us.
Whilst I really do like colour trend paints, based on this experience of order fulfilment I would advise to purchase locally if you can.
2024年5月24日
I ordered a number of the new colour…
I ordered a number of the new colour cards and did not get them.
2024年5月24日
colourtrend.ie からの回答
Hi Anne,
We're so sorry to hear you never received your colour cards. If you could contact our customer service we will try and get your colour cards out to you as soon as possible. Our email is hello@colourtrend.ie
The paint leaked, no response from customer service
Ordered paint from them, it leaked inside the package. Awful experience unpacking and then disposing of all that..
Wrote to them about the problem, no response.
That's a terrible customer service. Got the money - don't have to bother about the customer anymore.
2024年5月27日
自発的なレビュー
colourtrend.ie からの回答
Hi Sergey, apologies that this has happened with your order in transit. If you could contact our customer service with your number we will rectify the issue for you as soon as possible, our email is hello@colourtrend.ie.
Great service Great paint
2024年5月13日
colourtrend.ie からの回答
Hi Pauline,
Thank you so much for the nice review.
Exterior Tile paint
The website was misleading in that I purchased what I thought was exterior tile paint costing €50.00. When it arrived I discovered it was interior paint for walls. I telephoned for it to be confirmed that it could not be used on tiles and was refused a refund probably because it had been mixed. I then had to purchase tile paint elsewhere.
2024年5月7日
colourtrend.ie からの回答
Hi Bernadette, we are sorry that the website experience was not satisfactory. Our Ceramic Matt finish will only ever be advertised for its purpose, interior walls and ceilings. Our paints are tinted when ordered, so therefore we cannot offer a refund under these circumstances, this is explained on our returns and delivery page. If you ever have any questions or hesitations about a product, please feel free to reach out to our team and they would be happy to help.
Not delivered
Only one pot of primer from my paint front door kit arrived 2 weeks ago. I have contacted color trend twice and although they have promised to remedy it there is still no sign of the remainder of my order or a refund.
2024年5月8日
I logged on for the online consultation…
I logged on for the online consultation and was left in the waiting room for the duration of of my alloted time waiting for the host
2024年4月26日
colourtrend.ie からの回答
Hi there, we apologise for this inconvenience and would like to look at this further. Could you please send an email to support@generalpaints.ie and we can resolve this issue?
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