Ordered a belt over a month ago now, states it will be dispatched 2-3 days after purchasing. I emailed them after 2 weeks and they responded three weeks later saying they are waiting on the next batch... もっと見る
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Been modeling for Colt for about a year now, the team are dead driven, down to earth and extremely passionate. Harry especially makes sure your well looked after, and his clothing reflects just that.... もっと見る
企業が回答しました
My son had requested some T-shirts from this site for his birthday so I ordered 2 T-shirts. Unfortunately the wait for the order was very long and no one had informed me why until i emailed them about... もっと見る
Banging quality garms. Coltmcr invest a lot of thought into production, getting you the highest grade materials. I also love the consistency with their branding, they’re just super cool! I have ev... もっと見る
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ネガティブなレビューの 27%に回答しています
通常1カ月以上経ってから回答
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Brilliant
I’ve bought quite a few pieces from Colt now, both on their website and through their Depop and every time the service and quality has been excellent. Quality is great even on some sample pieces I’ve purchased. Shipping has always been quick, I will be buying again.
They are a friendly company who look…
They are a friendly company who look after their customers and make the experience feel personal. The pieces are at a great price and very well made
the cowhide belt is amazing quality and…
the cowhide belt is amazing quality and good value for money
Seen multiple reviews about…
Seen multiple reviews about returns/refunds so it seems it’s not just me, they really need to sort out there customer service, they blamed it on an intern before and only properly replied when I threatened taking things further, I sent my returns back and still haven’t got a refund (this has been going on since June this year) and once again they have stopped answering my dms on instagram and emails, DONT BUY from this place.
Bought around five pieces
Bought around five pieces. shipping is great and quality of the pieces are better than the price you pay. great brand
Quality is amazing and it’s true to…
Quality is amazing and it’s true to size. Deliver was perfect aswell. Honestly have no complaints just a stand up brand 🤗
Customer service is terrible
Customer service is terrible. I ordered a pair of jorts that arrived faulty, I asked to swap the item for another item, to which they agreed. I then paid the price difference as the other Item I wanted was more expensive. I ordered this item at the end of july/start of august. After being told multiple times that they were awaiting stock, I just stopped receiving emails altogether. I’ve chased multiple times and have not had a response at all. I’ve requested an update or a refund, whichever is easier for them to give to me, but we’ll see how that goes.
The customer service at this place is…
The customer service at this place is awful. It started off ok when I wanted to exchange an item but then the customer service team would just stop emailing me back, it happened 2 or 3 times where we would decide on exchanged items and they would just stop contacting me and do absolutely nothing. It felt as if they were just trying to wait me out so as to keep my money and the returned trousers (which were terrible quality). Finally after 4 or so months of constant emails on my part they refunded me the money for my initial purchase. This is the bare minimum they could have done, they didn’t offer apology or compensation or anything. Absolutely terrible way to treat your customers for an overpriced brand. Avoid!!
Shirt fit perfectly and was amazing…
Shirt fit perfectly and was amazing quality. Belt was amazing quality and is now my new favourite accessory. Colt is one of the best up and coming brands right now🔥🔥🔥
Ace Service
Had a very good experience communicating with the guys at colt especially Harry himself. Gave me all the info i needed and did a great job at organising my order to be shipped as efficiently as possible. Awseome guys and awseome products. Will be ordering again in the future.
Easy to track and high quality clothes
Easy to track and high quality clothes. Buzzing with it and will be buying again
Really very good quality & great…
Really very good quality & great customer service. I had a great experience of purchasing by this store and will also buys in future & refer to my friends also. I am very impressed with quality of their t shirts
Truly awful quality, experience and customer service
The quality of the jacket is horrendous- the zip doesn't line up and the fabric has threads and pulls all over it. The item was expected to ship within 1-2 weeks, however took almost 4 weeks to arrive, and the customer service was very rude when we questioned the delay. I would never shop with this company again, and encourage everyone to actively avoid supporting them.
DO NOT BUY
DO NOT BUY
I never received my order , reached out multiple times. And instead of sorting out the issue they blocked me, 180 down the drain
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