Composite Envisions レビュー 

157
•
TrustScore 5段階評価の4.5

4.3

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち5の評価

First time using this company and have to say they did a great job, both timely delivery and care of the packaging.

5つ星のうち5の評価

Well I looked everywhere for 75" inch wide carbon fiber fabric this was the only place that had it the sheets where huge and flawless I messed up my project and had to re-do it Second sheet came flawl... もっと見る

5つ星のうち3の評価

Good products, but high shipping charges and delays are the norm. Placed order on Monday morning, paid extra for 2 day shipping to get it by Wednesday. Ordered didn't process or ship until Wednesday... もっと見る

5つ星のうち5の評価

My most recent purchases were two rolls of carbon fiber “leather”. I originally purchased it for making a steering wheel cover for 1999 Ford F-350 7.3l. I then made a cartridge shell bag with leather... もっと見る

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企業情報

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当該企業による記述

Composite Envisions stocks the industry's largest collection of traditional and unique carbon fiber, aramid, and hybrid composite fabrics and prepreg material. We can also supply specific Pantone colors or unique patterns custom matched to your design needs Beyond composite fabrics, Composite Envisions specializes in crafting decorative and functional composite veneers and plates. With over two decades in the composites manufacturing arena, we have both the experience and knowledge necessary to supply world class results, every time. Lastly, our inventory of Resins, Foams, Epoxies & Consumables insures you have everything you need to make your composite creation turn out perfect.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

157件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.3

すべてのレビュー

(157)

過去12か月のレビュー数: 0件

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5つ星のうち5の評価

You guys are great

You guys are great, well versed on your products and a lot of selections. I would never have known how beautiful the mirage series is, I would never paid that much, when it came on sale had to have it. Thanks

2023年1月9日
5つ星のうち5の評価

Packing/shipping

Purchase was for two moulding wax sheets. Package had three sheets. They placed an extra sheet for protection during shipping. Little things like this are invaluable. Good work to the team or whoever!!

2023年1月1日
5つ星のうち1の評価

If you like being insulted

If you want to be treated with disrespect when you don’t receive your product, this is the company for you.

A simple apology was all that was needed, they literally refused though, and instead called me a liar and black listed me, just to find out after the fact UPS admitted they delivered to the wrong address. And even after that no apology… no refund either. I had to email them to request it 2-3 weeks after UPS concluded their investigation.

All that is secondary to the disrespect, and attitude they showed when I got upset that they weren’t handling the situation to my standards.

It’s really troubling to know one of the largest inventory US distributors treats people like this. Basically their attitude and business practices have cost my clients time.

We won’t even get into their poor shipping department and over inflated shipping costs…

It’s really sad they hold themselves this way.

Please reach out to me if you’d like to see all the email correspondence from CE, and UPS, as well as a link to the Facebook post I made (the only way I got them to return my emails about this situation), so you can build your own conclusion based on the facts.

*And just to respond to the below reply. Yes I did receive an apology, but it was simply “I’m sorry you felt the need to post on-line about this experience.”

And yes I did receive a refund, 3 weeks after UPS concluded their investigation, and only after I emailed CE, and requested it.

Also, of course I filed a fraudulent claim with my bank, the day of the incident happened and I was out my initial purchase. I also told CE I was going to do this if no reconciliation was made, I’m going to make sure I’m covered, any responsible person would. If my bank is still persistent to this day, honestly that makes me pretty happy that at least my financial institute understands the importance of my business relationship with them.

Also, yes you have the right to refuse my business. But the fact that you did so after I was the victim of poor business practices, in which my clients in turn was made to wait, and in the end I lost substantially more than my purchase, and wasn’t made whole for said purchase for almost 2 months, that’s just plain wrong…. You have to see that….

And then when my initial claim was validated by UPS, and they admitted they deliver to the wrong address, you know everything you stated I lied about or you denied was eventually proven as fact, you responded by blacklisting me. And yes that prompted multiple posts/reviews about this situation, why else wouldn’t I when one situation burns me twice.

Maybe you should reread what you wrote, and how you handled the situation. The fact that you didn’t even reply to my emails until I called you out on Facebook, seriously???. Maybe do some pondering on what good customer service means, and read the various negative comments on various sites from other people like myself. Because basically your actions/how you handled the initial situation, and how you retaliated with blacklisting me after issuing a refund was just plain childish. I’m the one that has the right to be upset, I was the one wronged in this entire situation, yet for some reason you blame me, and treat me horribly because of it.

2022年6月29日
自発的なレビュー
Composite Envisions ロゴ

Composite Envisions からの回答

Moe,

We made every effort to rectify the situation, including issuing you a full refund at the time of the issue as well as apologizing & asking what we could do to make the situation right. Your response was to continue to attempt to charge back the initial purchase even after we refunded you and then post numerous reviews on multiple platforms saying we did nothing.

This is not the case, and we would be happy to share our email communication as well with proof of our refunding you, trying to deescalate things and as you said, make things right. As with any company, we reserve the right to refuse service to any customer and in this instance, we continue to feel it is in everyone’s best interest, including yours, to no longer have a business relationship between us.

Enjoy the remainder of the holidays.

5つ星のうち1の評価

I really used to love you guys and I…

I really used to love you guys and I used you guys all the time. But the past couple of years you have been pretty inconsistent with having product and it takes forever for you guys to ship. It took a week for you to ship my last order. I will only be using you if I have no other choice.

2022年11月19日
Composite Envisions ロゴ

Composite Envisions からの回答

We apologize you had a bad experience. Someone from our team will be reaching out to discuss this unfortunate occurrence.

5つ星のうち5の評価

I'm somewhat new to epoxy

I'm somewhat new to epoxy. I emailed your company asking for a specific item since you have lots of products it was overwhelming. I purchased what was recommended to me and love the results. Great customer service!

2022年10月7日
5つ星のうち5の評価

Great product information!

I enjoy being able to know what manufacturer and details are in a product. It makes it easier to get predictable results I know, understand, and trust. Through your site, I got exposed to Hexcel and their product line. It changed my abilities.

2022年10月10日
5つ星のうち5の評価

Great customer service.

I had a bunch of questions before ordering anything and they were really helpful. I was using Easycomposites from the UK but shipping was a pain. I was using them because of their Youtube videos with all the directions. Composite Envisions put my mind at ease that they can provide the same thing.

2022年10月24日
5つ星のうち5の評価

Best cloth Ive used thus far

First time Ive used your company for cloth, and also the first time I used such a specialty(carbon/kevlar) product. Quality was there, weave stayed put and it looks amazing with my epoxy.

The motor mounts in my electric Yamaha Raptor conversion is made from this cloth and Ill be using one of your camo cloths for a custom EV truck. Amazing stuff

2022年10月1日
5つ星のうち2の評価

Ridiculous cost of shipping

Great product but ridiculous shipping costs. Have in the past put an order together only to cancel it because of the shipping costs. Sometimes the shipping would come close in cost to the product.

2022年8月10日
Composite Envisions ロゴ

Composite Envisions からの回答

Hi there & thanks for the review. As you may know the past few years have been a little rough on shipping so while we try to keep these costs low often times it is beyond our control. You can always call out sales staff to get a custom shipping quote if you feel the website numbers may be off. Thanks for your business.

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