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CONCEPT-PRODUCTION レビュー 19

TrustScore 5段階評価の2.5

2.7

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企業情報

  1. 映画・ビデオ制作業者
  2. 映画製作会社
  3. 映画スタジオ
  4. 音楽プロデューサー
  5. ビデオ編集サービス
  6. ビデオ制作サービス

当該企業による記述

We take reviews very seriously, and it is essential to treat this matter with the utmost seriousness. CONCEPT-PRODUCTION operates in compliance with copyright law and applicable licenses. For traceability, supporting documentation has been deposited with the INPI under reference DSO2025017437 (timestamped evidentiary record). We respect the right to share an opinion, but any allegation of fraud or “scam” presented as fact must be backed by verifiable evidence. If there’s a misunderstanding, please contact us through the dedicated channel so we can review the case based on facts. All reports to Trustpilot are accompanied by contradictory evidence addressing any contested claim, to support removal of unlawful reviews. False factual allegations and defamation may also be reported to the relevant authorities and referred to legal counsel. We archive all reviews, including those later deleted, for evidentiary purposes.

Guaranteed production and compliant deliverables.

On-time delivery, certified image and sound quality.

At CONCEPT-PRODUCTION, every project is delivered according to the approved brief (script, visual style, formats, and languages). The client validates each key milestone (concept, storyboard, editing). We adhere to the schedule and broadcast deadlines, and deliver in the required professional formats (web, TV, social media, corporate). Revisions are included until the work fully matches the initial brief. If anything does not comply with the approved specifications, we adjust it at no additional cost.

連絡先

2.7

期待以下

TrustScore 5段階評価の2.5

19件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Très bonne expérience avec…

Très bonne expérience avec CONCEPT-PRODUCTION. L’équipe a été professionnelle, à l’écoute et réactive du début à la fin. J’ai particulièrement apprécié leur capacité à comprendre le besoin, à proposer des idées créatives pertinentes et à livrer un rendu soigné. La communication a été claire, le suivi sérieux, et le résultat final correspondait bien à mes attentes. Une entreprise que je recommande pour son sens du détail, sa qualité de production et son approche professionnelle.

2025年4月15日
CONCEPT-PRODUCTION ロゴ

CONCEPT-PRODUCTION からの回答

Merci beaucoup pour ce retour très positif. Malgré un léger allongement des délais lié au soin apporté aux finitions, nous sommes ravis que la qualité finale, notre écoute et notre accompagnement aient été à la hauteur de vos attentes.

5つ星のうち4の評価

So far so good

So far so good. I really had a great time but the space for improvement is available. 4 outa 5

2026年2月25日
自発的なレビュー
CONCEPT-PRODUCTION ロゴ

CONCEPT-PRODUCTION からの回答

Thank you very much for your feedback. We’re delighted you had a great experience overall, and we truly appreciate your note as it helps us keep improving.

5つ星のうち5の評価

Really enjoyed working with this team

Really enjoyed working with this team. They handled everything smoothly, kept me updated, and delivered a result that truly matched my expectations. Overall, a dependable and satisfying experience.

2026年2月7日
自発的なレビュー
CONCEPT-PRODUCTION ロゴ

CONCEPT-PRODUCTION からの回答

Thank you very much for your kind feedback. We’re delighted you enjoyed working with our team and that the result met your expectations.

5つ星のうち4の評価

Good service and clear communication

Good service and clear communication, just a bit room for improvement.

2026年2月11日
自発的なレビュー
CONCEPT-PRODUCTION ロゴ

CONCEPT-PRODUCTION からの回答

Thank you for your feedback. We appreciate your kind words about our service and communication, and we will continue improving.

5つ星のうち5の評価

Great experience overall

Great experience overall, smooth process and very professional team.

2026年2月25日
自発的なレビュー
CONCEPT-PRODUCTION ロゴ

CONCEPT-PRODUCTION からの回答

Thank you very much for your kind feedback. We’re delighted you had a great experience and appreciated our team’s professionalism.

フラグについてのプロセスに従って、Trustpilot がレビューを評価中です。

フラグについてのプロセスに従って、Trustpilot がレビューを評価中です。

フラグについてのプロセスに従って、Trustpilot がレビューを評価中です。

フラグについてのプロセスに従って、Trustpilot がレビューを評価中です。

5つ星のうち1の評価

Scammer with copytrak

2026年2月22日
自発的なレビュー
CONCEPT-PRODUCTION ロゴ

CONCEPT-PRODUCTION からの回答

We take this matter very seriously. The statement “Scammer with Copytrack” is not a factual review of a specific transaction or case, it is a bare accusation presented as fact, without any case reference, identified work, date, license ID, invoice, or verifiable evidence.

It is therefore both misleading and internally deficient.

COPYTRACK acts only on the basis of a documented client mandate, claiming “scam” merely because rights enforcement is carried out through a mandate-based process is factually incorrect. We also remind you that it is neither technically nor legally possible to satisfy a public demand for sensitive documents such as chain-of-title records, mandates, or authorizations by posting them openly online.

Such documents are confidential, can only be communicated within an appropriate legal framework, and may be requested by you or by your lawyer, with the related communication and compilation costs borne by the requester. Outside that framework, no third party can genuinely authenticate such documents in any conclusive manner, and they remain open to challenge, as your own position illustrates.

We have verifiable contradictory materials available on our website. Publishing a public accusation of “scam” without verifiable support is liable to mislead the public and to needlessly aggravate the matter.

We remain willing to address any genuine dispute through the proper channel on a strictly factual and documented basis, failing an amicable resolution, we will pursue the appropriate legal remedies and make the necessary reports to the platform and, where applicable, to the hosting provider, in accordance with applicable law.

We reserve all rights.

フラグについてのプロセスに従って、Trustpilot がレビューを評価中です。

5つ星のうち1の評価

As a company we can't keep performing due diligence for CopyTrack who represent Concept Production

We are concerned by the seemingly aggressive tactics used by Copytrack who represent Concept Productions. After we complied with an initial request by providing a valid licence (13th November 2025), CopyTrack then targeted a second image on 19th January 2026 on a different website (attributed to Monkey Business) using automated emails via Zendesk.

We found the image owner to be uncontactable and have informed Copytrack that we are neither obligated nor resourced to keep performing their due diligence for them.

Despite our explanation, we and our clients are now receiving generic "demand" letters approximately every 48 hours. These letters aren't even addressed to us by name, yet they demand hundreds of euros in compensation for images originally purchased for around £5.

Copytrack seems to consistently fail to provide essential details—such as specific Image IDs or verifiable proof of ownership—making it incredibly difficult and costly to trace licences within our library of over 1,000 images.

It appears these companies prioritise "shakedown" volume over legitimate copyright enforcement, effectively holding licensees hostage by forcing them to search through years of records to prove their innocence against vague, unsubstantiated claims.

A quick search confirmed this pattern of automated pressure appears to be a standard tactic for them. We strongly advise others to demand full legal proof of ownership and specific image data before engaging with these demands.

2026年1月19日
自発的なレビュー
CONCEPT-PRODUCTION ロゴ

CONCEPT-PRODUCTION からの回答

We take this matter very seriously
Your review contains multiple inaccurate, contradictory and misleading claims:

(1) you acknowledge supplying a valid licence on 13 November 2025 for an initial image, yet you present a separate notice dated 19 January 2026 concerning a different image and a different website as if it were the same “CASE”, in practice, rights enforcement is assessed per image, per URL and per licence scope, so resolving one file does not automatically clear unrelated uses,

(2) you state you are “NEITHER OBLIGATED NOR RESOURCED” to check licensing across your own library, while simultaneously alleging a lack of traceability from others, maintaining and retrieving licence records is a core responsibility of the licensee, and if your alleged source (“Monkey Business”) is “UNCONTACTABLE”, that is a supply-chain red flag on your side, not proof of a false claim,

(3) you characterise standard administrative follow-ups as “AGGRESSIVE TACTICS” and “AUTOMATED PRESSURE”, yet templated communications and reminders are normal workflow tools and do not evidence illegitimacy,

(4) you imply “SHAKEDOWN” because the amount requested exceeds a £5 purchase price, ignoring that compensation is not calculated from a low stock purchase price but from the unauthorised use, scope, duration and applicable legal, contractual bases,

(5) you claim “ESSENTIAL DETAILS” are not provided while simultaneously referencing dates, websites and a defined process, COPYTRACK has already provided materials intended to identify the use and progress the file, and you have chosen to dispute them, demanding public publication of chain-of-title, mandate, authorization documents is legally and practically impossible because these are confidential evidentiary materials that cannot be meaningfully “VERIFIED” by anonymous third parties online and would be contestable out of context.

By contrast, the traceability of our records is timestamped and deposited with the INPI under ref. DSO2025017437, and further supporting proof, as well as contradictory elements already accessible on our website, can be provided through the appropriate legal channel to you or your counsel upon written request (at the requester’s cost, in line with standard practice).

Posting unsubstantiated allegations as facts misleads readers and can unnecessarily harden a legal file, therefore, use the dedicated channel so this can be reviewed strictly on a documented basis, failing which we will challenge and report any false factual allegations to the relevant platform and, where applicable, via lawful notice-and-takedown procedures, and we reserve all rights.

フラグについてのプロセスに従って、Trustpilot がレビューを評価中です。

5つ星のうち1の評価

Highly dubious company

The 1-star reviews here all share the same experience. That's A huge red flag for me, of course.

The real reviewers here, like me, have all experienced the true tactics of this company: mass-producing bogus copyright claims via their shady partner, Copytrack. Don't pay. I didn't, and you shouldn't either. Concept-Production holds no exclusive rights to stock images and probably doesn't hold any rights at all.

2025年11月7日
自発的なレビュー
CONCEPT-PRODUCTION ロゴ

CONCEPT-PRODUCTION からの回答

We take this matter very seriously.

Your review is not a statement of fact based on verified evidence, it is a string of defamatory assumptions, contradictions and blanket generalisations.

1. “THE 1-STAR REVIEWS HERE ALL SHARE THE SAME EXPERIENCE”
That is an unverifiable generalisation presented as proof. Reviews are not evidence of the merits of individual files, individual uses, or individual licences. Using “OTHER REVIEWS” to validate your conclusion is circular reasoning, not due diligence.

2. “MASS-PRODUCING BOGUS COPYRIGHT CLAIMS”, “SHADY PARTNER”

These are serious allegations (fraud “BOGUS” conduct) asserted without any verifiable proof. Copytrack is not a “PARTNER” in the sense you imply, it acts on a documented mandate to handle claims and correspondence. Automated or templated notifications are standard operational practice and do not demonstrate illegitimacy.

3. “DON’T PAY. I DIDN’T, AND YOU SHOULDN’T EITHER.”

This is not a review, it is an incitement encouraging others to disregard a legal process. Promoting non-compliance while simultaneously claiming the process is “BOGUS” is contradictory. if your position is correct, the proper route is to provide documentary proof (LICENCE ID INVOICE, USAGE SCOPE), not to encourage blanket refusal.

4. “CONCEPT-PRODUCTION HOLDS NO EXCLUSIVE RIGHTS TO STOCK IMAGES”

This statement is technically irrelevant and misleading. Rights enforcement does not require “EXCLUSIVE RIGHTS” in the way you suggest. A claim may be based on COPYRIGHT OWNERSHIP or a valid mandate, authorization to act on behalf of the rightsholder or authorized party, depending on the specific work and context.

5. “PROBABLY DOESN’T HOLD ANY RIGHTS AT ALL.”
“PROBABLY” is an admission that you are speculating. Speculation is not evidence, and presenting it as a conclusion misleads readers.

It is also legally and practically impossible to publish, on demand in a public forum, sensitive chain-of-title, mandate, authorization materials. These are confidential evidentiary documents that cannot be meaningfully “VERIFIED” by anonymous third parties online and would in any case be contestable out of context.

By contrast, the traceability of our records is timestamped and deposited with the INPI under reference DSO2025017437, and contradictory elements are available on our website. Supporting documentation can be communicated through the appropriate legal channel to you or your counsel upon written request (any associated fees borne by the requester, in line with standard practice).

Publicly presenting unsubstantiated accusations as facts misleads others and can unnecessarily harden a legal file. You are therefore put on notice. use the dedicated channel so the matter can be reviewed strictly on a factual, documented basis. If you continue to publish false factual allegations, we will contest and report them to the relevant platform and, where applicable, pursue the appropriate legal remedies. We reserve all rights.

5つ星のうち1の評価

Vorsicht Betrug!

Beware of fraud! This company (responsible Ernest Dayang) works together with COPYTRACK and sends out mass warnings for photos for which they themselves are not the rights holder. For our own photo, CONCEPT-PRODUCTION named itself as the rights holder.

2025年8月6日
自発的なレビュー
CONCEPT-PRODUCTION ロゴ

CONCEPT-PRODUCTION からの回答

We take this matter very seriously.
This review contains serious accusations (“fraud, scam”) and presents unsupported assertions as facts, along with misleading shortcuts.

1. “BEWARE OF FRAUD, SCAM”
You publicly allege criminal conduct without providing any verifiable evidence (case reference, URL, image ID, dates, licence, invoice, screenshots of the alleged use). A claim this serious cannot be based on impressions or speculation.

2. “WORKS TOGETHER WITH COPYTRACK”, “MASS WARNINGS”
COPYTRACK is not a “SHADY ACCOMPLICE” as implied. It acts on the basis of a documented mandate to manage claims and correspondence. Standardised emails and follow-ups are normal administrative practice especially where licence scope, provenance, or usage details must be clarified. Automation is not proof of illegitimacy.

3. “THEY ARE NOT THE RIGHTS HOLDER” 
You assert a definitive fact without proof. In copyright enforcement, standing may derive from copyright ownership or from authorisation, mandate to act on behalf of the rightsholder or authorised party, depending on the work and context. Conflating “NOT THE CREATOR” with “NO LEGAL STANDING” is incorrect.

4. “FOR OUR OWN PHOTO, CONCEPT-PRODUCTION NAMED ITSELF AS THE RIGHTS HOLDER”

This allegation is incomplete and potentially misleading. Without the precise elements (THE SPECIFIC IMAGE, THE URL(S), PUBLICATION CONTEXT, USAGE HISTORY, CORRESPONDENCE, AND THE DOCUMENTS YOU RECEIVED), no third party can assess what was stated, on what basis (mandate, authorisation, assignment, representation), or whether you are misunderstanding the claim.

Moreover, demanding public disclosure of sensitive chain-of-title, mandate, authorisation documents is legally and practically impossible. These are confidential evidentiary materials intended for review within an appropriate legal framework not for “VERIFICATION” by anonymous third parties online and they would be contestable out of context anyway.

By contrast, the traceability of our records is timestamped and deposited with the INPI under reference DSO2025017437, and we have contradictory elements available on our website. Sensitive supporting documentation can be communicated through the appropriate legal channel to you or your counsel upon written request, in compliance with confidentiality and procedural requirements (any related communication, compilation costs being borne by the requester, in line with standard practice).

Publishing unverified accusations as facts misleads the public and can unnecessarily escalate a file. Accordingly, you are hereby put on notice. Use the dedicated channel so the matter can be reviewed strictly on a factual, documented basis (CASE REFERENCE, URL, LICENCE, AUTHORISATION PROOF).

Failing that, we will challenge and report any false factual allegations, supported by contradictory evidence, to the relevant platform and, where applicable, pursue the appropriate legal remedies. We reserve all rights.

5つ星のうち5の評価

Dynamique, Professionnelle !

Superbe équipe, disponible, à l’écoute.
Je recommande vivement cette entreprise. Il est rare de rencontrer des professionnels aujourd'hui qui se préoccupent réellement de la satisfaction de leurs clients. Pour certains, une fois le paiement reçu, les choses se compliquent. Chez Concept Production, la satisfaction du client est leur priorité, ce qui est très appréciable. Merci à toute l'équipe.

2024年6月9日
自発的なレビュー
CONCEPT-PRODUCTION ロゴ

CONCEPT-PRODUCTION からの回答

Bonjour Sélavie,

Merci infiniment pour votre retour positif ! Toute l'équipe de CONCEPT-PRODUCTION est ravie de lire vos mots et d'avoir pu répondre à vos attentes. Votre satisfaction est effectivement au cœur de notre démarche, et c'est toujours un plaisir de savoir que notre écoute et notre engagement ont fait la différence.

Nous restons à votre entière disposition pour vos futurs projets et nous serons heureux de collaborer à nouveau avec vous.

Encore merci pour votre recommandation et votre confiance !

L'Équipe

5つ星のうち4の評価

Un énorme remerciement à Erns et toute…

Un énorme remerciement à Erns et toute l'équipe qui à travailler sur mon projet de conception vidéo. Un travail d'équipe , il se sont montré patient, pertinent et cela qui a porté ses fruits. Le résultat est amplement à la hauteur de mes attentes. Je renouvellerai une collaboration future avec concept production.
Encore merci

2019年10月16日
自発的なレビュー
CONCEPT-PRODUCTION ロゴ

CONCEPT-PRODUCTION からの回答

Merci infiniment pour ce magnifique retour.
Toute l’équipe est ravie que le résultat soit à la hauteur de vos attentes. Votre confiance, votre patience et vos échanges ont largement contribué à la réussite du projet.

Ce sera un vrai plaisir de collaborer à nouveau avec vous.

5つ星のうち5の評価

Nous avons toujours travaillé avec…

Nous avons toujours travaillé avec cette entreprise. Nous n'avons jamais été déçus. Respect des délais et rapport qualité-prix irréprochable. Franchement, leurs travaux sont à la hauteur des grandes firmes de production cinématographique. C'est de vrais professionnels. Nous recommandons sans hésitation, vous en prendrez plein la vue. Il vous suffit pour cela, de vois leur chaîne YT pour comprendre ce donc ils sont capables. C'est vraiment du haut niveau.

2019年6月18日
CONCEPT-PRODUCTION ロゴ

CONCEPT-PRODUCTION からの回答

Merci infiniment pour votre confiance et votre fidélité.
C’est un vrai plaisir de collaborer avec vous projet après projet.
Au plaisir de vous surprendre encore sur vos prochains films

5つ星のうち5の評価

Trois commandes trois chefs-d'œuvre Je…

Trois commandes trois chefs-d'œuvre Je suis ravi. Cette entreprise hormis le fait qu'elle soit fiable, la réalisation est au-delà de mes attentes. Rapport qualité prix rien à dire ils font une réalisation hollywoodienne avec un budget accessible à des PME comme moi. Je recommande fortement. Ils sont bien organisés et bien structuré. ils y a même une plate-forme de gestion de projet ou vous pouvez suivre l'avancement de vos travaux en temps réel.

2019年6月13日
CONCEPT-PRODUCTION ロゴ

CONCEPT-PRODUCTION からの回答

Merci beaucoup pour ce retour qui nous touche vraiment.
Nous sommes heureux que chaque projet dépasse vos attentes et que notre plateforme de suivi vous apporte confort et visibilité.
On continue à viser le niveau Hollywood pour PME sur vos prochains projets.

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