Concept Care レビュー 

It can find a better support coordinator

Also not keep looking for pay without providing proper support for the clients

Numerous times staff were being sent when wasn’t asked but still wanting to get paid , also sending staff home within ten minutes if I was slow in answering, not giving me enough support at all from client services always being difficult.
Was never allowed to contact supports at all regarding shifts I was doing, overkill on confidentiality

My experience with concept care is superb so far. I have come to realise that our client is the foremost; providing supports with utmost care and respect. Concept Care always strive for not just good but the best ever. Be on time, quality service with care and passion.

A Brief Review as a New Team Member

In my brief time with the company specially during Induction, I've been impressed by the welcoming environment and commitment to professional development. The supportive culture is what I want to appreciate the most.While there's room for improvement in the sessions like few things could be practical instead of just theory, I'm optimistic about the journey ahead and eager to contribute to the company's continued growth.

Very professional ready to help any time. Care workers are so compassionate, kind and respectful. We are very fortunate to be associated with Concept Care.

Thanks to concept care family who gave me opportunity to serve support to clients and needy.
I love to work with concept care as they give respect and instant response to everyone.
Thanks

Concept Care is absolutely amazing! They always accomodate all my needs. This means so much to me. I received a beautiful Christmas hamper from them, which included items that were outside my budget. Dean, the General Manager called me a couple of days ago to see how my Christmas and New Year's was for me. I found that so lovely and caring. Aron, my client coordinator, is always there for me, putting up with me with my craziness and swearing!

Recently my son received NDIS funding and he also decided to go with Concept Care. He did this because he had seen firsthand the problems that I have had in the past with other companies. He felt like this would be a perfect option for him as he has seen firsthandhow well that I have been treated!!

My support buddies are Irene, Em, Meridy, Simone and Hope. I'm so lucky to have these wonderful people in my life! They all go above and beyond for me. I spend most of my shifts with Irene and we have so, so much fun together. We are always laughing at home and outand about. This gets my mind away from thinking about my disability and she shows me how much life can be fun. Irene listens to my ridiculous stories, to which they are many. We are always laughing! As I have extreme back pain she accommodates this by going slowly over speedhumps. She isvery thoughtful andi is always keeping an eye on me with me being so wobbly. This is a symptom of my traumatic brain injury. She is always stopping me bending over because this will make my backworse. Irene takes me to most of my appointments so that she can be updated on my health on a regular basis. Irene continued to suggest that I could swim to help me with my back, and after a year of her doing this she finally got me into the pool! It really does help me with my back pain.

Irene, Em and Meridy get involved with my painting, either by mixing up my paints or even painting with me or even painting their own piece of work. This spurs me on to paint more. I paint to enjoy myself but mainly to forget that I have a disability,and for me it works. All my support buddies bring their different personality traits to me and I just love this!

I'm so grateful and SUPER HAPPY to have these wonderful people in my life. I COULD NOT BE HAPPIER!! I'm really looking forward to another year with my team! Im sure that it's going to be just perfect! :)

All good so far. Thanks

Had the wonderful Merridie today, o can in all honesty say she is one of the most genuinely nice person I have ever met, her care and compassion towards not on myself but also my children is second to none, Merridie goes above and beyond to make sure my physical and emotional needs are constantly met. Nothing is ever too much trouble or an issue, she turns up on time with a smile for everyone of my shifts, she is a keeper, I would love for her to get some sort of recognition for the wonderful job she does, she is always consistent which is exactly what we need.

I have learnt so much working as a support worker, and having to establish this journey with Concept Care is a great privilege. Working as a support worker has changed my perspective in life, and also being appreciative of myself in helping others. It's a rewarding feeling, knowing the work we do impacts others who are really in need. I will miss working with Concept care since I have been working with a great team for 9 months, from the management to caring team. The work environment is very welcoming and supportive in every steps of the way. Thank you Concept Care team & management.

My rating is based on the quaity of support workers Concept provides, rather than Concept itself. Although my dealings with Concept directcly have shown them to be prompt responders, who address matters raised. as Isaid the support workers have all shown to bereliable, trustworthy friendly, considerate and competent, almost without exception. Concept are not the first care provider I have used, I just wish I’d found them sooner.I should have said at the start, I am confined to a wheelchair after suffering a stroke that left me with severe left-side neglect

I have been with Concept Care for a while now and i am very happy with their service. My support team (Jemma, Deepika and many more) are very caring and supportive. They always go above and beyond to meet my needs. They are all highly experienced and many with background in nursing. They are always happy and ready to help with my everchanging needs.
Hats off to the back office support staff from Roster team, care coordinators, accounts (Sriram, Elijah, Lois, Tama, Morene and others). They are very polite, efficient and professional.
Overall I am very happy with the service and highly recommend them to others.

Concept Care has undoubtedly been the pinnacle of my professional journey as a disability support worker. With nearly two years of experience within this remarkable company, I can confidently say that it surpasses all expectations as a workplace. From the moment I joined, Concept Care has consistently demonstrated its commitment to providing an environment that fosters growth, support, and personal development.

One of the standout aspects of Concept Care is its exceptional office management. The team in charge exhibits a level of excellence that is second to none. Their professionalism, efficiency, and dedication to creating a positive work environment are truly commendable. The directors, in particular, have been an invaluable source of support and guidance for me. Not only have they been instrumental in enhancing my professional skills, but they have also gone above and beyond by extending assistance with personal matters. Their genuine concern for the well-being of their employees is truly heartwarming and demonstrates their commitment to their staff's overall success and happiness.

Concept Care's commitment to continuous training and development is another aspect that sets it apart from other companies. They understand the importance of staying up-to-date with the latest techniques and practices in the disability support field. The company consistently provides comprehensive and relevant training sessions that have greatly enriched my knowledge and skills. The emphasis on growth has allowed me to provide even better care and support to the individual participants I work with, ultimately improving their quality of life.

Flexibility in work hours is a key factor that significantly contributes to the overall positive work experience at Concept Care. The company recognizes the diverse needs of its employees and offers flexible work arrangements, ensuring a healthy work-life balance. This flexibility has been a game-changer for me, allowing me to manage my studies and placement effectively while delivering exceptional care to the individuals under my support.

I know Concept Care for the past 5 years and they are the best service provider in Sydney, friendly and more than professional
Highly recommended

Concept care means..ita a family..the way treating the client and the team members as there family..that's the best and the motivation for the staffs are impressive..the care and follow up for the clients are the best..proud to say as an concept care team member..

I have been a client and ambassador for concept Care for 2 years now and I enjoy working with my support team and Issac my co ordinator... I really enjoy seeing Nikhi and Santana very happy when they see me come in the office with great news about a new client or a staff member joining the concept Care team. I just love beating my goals as I became a support worker last year but not for concept Care but I'm improving day by day... Thanks concept Care for choosing me to be your Ambassador

What an amazing journey it has been. From the moment my mum joined concept care we have been treated with the utmost unbelievable love. Concept care always go beyond to make sure mum is taking care of her needs are met and most of all she feels valued. Concept care support workers have worked along side with mum through her whole journey and the positive impact they have made towards my mums wellbeing I can’t thank them enough! I can’t speak highly enough of them they are simply amazing their kindness patience, compassion, understanding and willingness to go beyond for my mum is truly amazing. Thank you concept care

Started working with Concept Care 2 years ago, one of the best organisation to work with everyone in the office are very supportive, a big shout out to the director Nikhi she is the best as a director as well as a human being who supports her staff in every step. Couldn't ask more from them they are the best if I could I would give 10 Stars to the company.

If you're looking for a disability services provider that truly cares about its clients and employees, look no further than Concept Care. As a diverse and inclusive organisation, they prioritise the needs of every individual they serve, and work tirelessly to ensure that everyone feels valued and supported.

Concept Care is committed to creating a positive and supportive workplace culture. From the moment you walk in the door, you can tell that this is a place where people genuinely care about each other.
One of the things I love most about working here is the sense of community that we have. Whether we're working together on a project or just hanging out in the lunch room, there's always a strong sense of camaraderie and support. And it's not just lip service - everyone genuinely cares about each other and is always willing to lend a helping hand.

Of course, the most important thing is the quality of the services that Concept Care provides to its clients. And I can say with complete confidence that they are among the best in the industry. They work tirelessly to ensure that every client receives the care and support they need, regardless of their background or abilities. And they do it all with a level of compassion and empathy that is truly inspiring.