Although it took 14 months which was very disappointing they did give gave us credits for the x 4 delays. The louvre that have arrived are excellent quality along with the solar-powered lights (which... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Unbelievable Failure! We've ordered four items from CD - Every. Single. Item. Has had issues. The teak outdoor couch was delayed, and then there was a full cancellation with no explanation. Umbre... もっと見る
Delays with delivery. Lucky it wasn't urgent so not too much of a problem. Purchases a grernhouse. Came with terrible instructions which was very frustrating. May as well have had no instruc... もっと見る
We ordered a lux louvred pergola off these guys in February. They have now delayed and delayed with last updated delivery being Christmas and i doubt it will come even then. After telling them it’s un... もっと見る
企業情報
当該企業による記述
We offer the best way to save on premium imported homewares, outdoor furniture, aluminium louvre pergolas, spas and more. We source from the best suppliers from around the world and pre-sell their products by the container-load to our customers. Because of this unique business model, we don't hold much stock and we don't take costly risks on unproven products. This makes our overheads lower than normal retail and we pass these savings on to you! If you order through us you'll wait a bit but you'll save a truckload - and quality and satisfaction is guaranteed. Good things are cheaper when we band together to buy them by the container-load direct from the factory.
連絡先
10 Burrett Ave, Penrose, Auckland, 1061, Auckland, ニュージーランド
- (09) 526 5098
- support@containerdoor.co.nz
- containerdoor.co.nz
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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Buyer beware
Buyer beware! Ordered Xmas presents and paid for in August, have had 4 delays and doesnt look likely that we will get our goods before Xmas which is extremely upsetting. Wont be purchasing from them ever again.
I was able to get a great deal during…
I was able to get a great deal during their clearance sale and the product is so good for the price. It's made from quality materials and is really spacious. Installation was easy too. Highly recommend this to anyone looking for a good wardrobe!

Container Door からの回答
Products good BUT ripped off by delivery charges
Products I purchased are good BUT my purchase included 3 products in 1 order from the buy now category. This was processed as 3 separate orders & 2 were charged over $21.00 delivery & the 3rd at 17.70 = $59.85 - but only 1 delivery charge appeared when completing the total order. I've had no response to several emails & they put 2 sets of items in 1 box, reducing their own delivery costs, with no refund of the excessive delivery costs they charged and still no response to emails. Resulting in an expensive transaction for me & some money for nothing for them. I will not buy from container door again. Reading Container Door response below, they have NEVER responded to my emails and have NEVER refunded any money for this very excessive delivery charge. Their response is not the truth.🤨🤬

Container Door からの回答
DISHONEST AND FRAUDULENT
Ordered an item. Sale was complete and credit card charged for $2245. Then received an email from their Customer Service Team Leader stating they had made a mistake with the price and I could either pay $1154 more or get a refund.
Blatant breach of the Fair Trading Act. Fradulent and dishonest company. I will be seeking legal action against them.
Under the FTA, a trader cannot ask the customer to pay more unless the customer knew before the sale was complete that the price was incorrect or the price was clearly a mistake (example from CAB is a decimal place or missing zero).
Edit: Based on your response, I see you do not understand the FTA. You completed the sale by charging card. You did not advise me of the incorrect price before the completion of the sale and the price was not clearly a mistake. The cause of the error does not matter, that is an issue for you to fix internally.

Container Door からの回答
Shoddy
Good communication, and arrived in expected time, but I found the product (a swing seat) isn't the best quality. It feels sturdy enough but there's pretty poor stitching on the cushions, which are not attached so slip down, and now 4 days later a button has come loose. I won't be buying anything from this company again.
Pre order .
I pre-ordered a wood fired oven in August and due October than November . Then December then later in December 15 weeks and a company full of lies . In saying this staff great and helpful . But company still advertising the product when they could not supply existing orders . Keen to take your money and hold it for 14 weeks . Finally got money back and went elsewhere. I would not recommend doing business with this company
Had a problem with a chilly bin
Had a problem with a chilly bin. They sent a driver out next day to swap the bins over with a new one.
Great service !!!
Terrible service
Also paid over $6000 for pergola and sides in October 2021 with expected delivery in Dec 2021.
Still waiting, waiting, no response, listening to excuses, waiting, waiting, hearing bullsh??s, waiting and waiting….absolutely shocking service when you have our money!!
ID 389011 when can we expect delivery????
Paid for pergola in September and haven't received it yet.
I have ordered a pergola in September last year, now it is March still didn't receive it. Expected delivery was November last year. When I called them in December first week they said it is arrived in the country and will take couple of weeks to deliver. Very poor communication, today I tried to call them four occasions, no one answered the call. Very bad experience.
Waiting
I have bought a pergola and 3 screens. I paid in October last year. I haven’t received what I have paid for, instead I’ve received excuses and nonsense emails. You have blamed others for your delays. The delivery time has passed since Dec last year. There is no delivery time confirmed. There are hundreds of negative reviews about your services. You are liars. Why did you ask for payment if you are not able to deliver on time?
Bloody good guys!
Container Door service, product and prices are excellent which is why I've purchased so may items from them. Cannot recommend highly enough, very pleased!
Waiting waiting waiting 😢
Purchased kayak in November for dispatch date 10th December. It is now 15 Jan and no update. Received one email in December about delays. But over a month and no communication is very poor. I have called ~4 times and get the same response "kayak is in a warehouse in Manurewa and waiting to be delivered to our warehouse". This just does not make sense to me.
It's a shame that I have to call for updates, rather than get a weekly update now that we are over 5 weeks from initial dispatch date.
I just want my Kayak summer will be over soon 😩

Container Door からの回答
Top shopping experience.And top product
Worst customer service, still no product and no eta
Still waiting on a side table expected in Sept. Have recd no response to voice mail messages I've left as they never pick up the phone. Rec'd one email back that someone was checking the warehouse and woudl get back to me, that was 2 weeks ago. Again no responses to email or calls. DO NOT BUY FROM THIS COMPANY. Any saving does not outweigh the stress and frustration.
Scallops were lovely and fresh I will…
Scallops were lovely and fresh I will definitely order them again.

Container Door からの回答

Container Door からの回答
Top product and service
Great, fat, tasty scallops and quick easy delivery exactly when expected. Thanks

Container Door からの回答

Container Door からの回答
Getting very frustrated
We have been waiting patiently for our Ghost chairs to arrive (confirmed approx. dispatch 25th October).
Nothing has arrived as of today. Sent a message to the help team first thing Monday morning (08.11.2021) still haven't had a reply. You've had our money in the bank since mid-September. Ideally, we'd love to know when we'll get the cheers or even better a bit of communication!! Yes, we've been to the website login and tried that but its never updated!! I've had better service from dead people. Any chance we'll get them for Christmas? How about you give me a good old fashioned phone call 021 890 459 Cheers Duncan

Container Door からの回答
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