Container Door レビュー 

61
•
TrustScore 5段階評価の2

2.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Although it took 14 months which was very disappointing they did give gave us credits for the x 4 delays. The louvre that have arrived are excellent quality along with the solar-powered lights (which... もっと見る

5つ星のうち1の評価

Unbelievable Failure! We've ordered four items from CD - Every. Single. Item. Has had issues. The teak outdoor couch was delayed, and then there was a full cancellation with no explanation. Umbre... もっと見る

5つ星のうち2の評価

Delays with delivery. Lucky it wasn't urgent so not too much of a problem. Purchases a grernhouse. Came with terrible instructions which was very frustrating. May as well have had no instruc... もっと見る

5つ星のうち1の評価

We ordered a lux louvred pergola off these guys in February. They have now delayed and delayed with last updated delivery being Christmas and i doubt it will come even then. After telling them it’s un... もっと見る

企業情報

  1. アウトドア家具店

当該企業による記述

We offer the best way to save on premium imported homewares, outdoor furniture, aluminium louvre pergolas, spas and more. We source from the best suppliers from around the world and pre-sell their products by the container-load to our customers. Because of this unique business model, we don't hold much stock and we don't take costly risks on unproven products. This makes our overheads lower than normal retail and we pass these savings on to you! If you order through us you'll wait a bit but you'll save a truckload - and quality and satisfaction is guaranteed. Good things are cheaper when we band together to buy them by the container-load direct from the factory.


連絡先

2.0

期待以下

TrustScore 5段階評価の2

61件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.0

すべてのレビュー

(61)

過去12か月のレビュー数: 22件

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5つ星のうち1の評価

Buyer beware

Buyer beware! Ordered Xmas presents and paid for in August, have had 4 delays and doesnt look likely that we will get our goods before Xmas which is extremely upsetting. Wont be purchasing from them ever again.

2023年12月13日
自発的なレビュー
5つ星のうち5の評価

I was able to get a great deal during…

I was able to get a great deal during their clearance sale and the product is so good for the price. It's made from quality materials and is really spacious. Installation was easy too. Highly recommend this to anyone looking for a good wardrobe!

2023年11月12日
自発的なレビュー
Container Door ロゴ

Container Door からの回答

Hi Alina,
Thank you so much for your kind words and for awarding us a five-star rating!🤩 We’re thrilled to hear about your fantastic experience with your Container Door Purchase. Your feedback truly brightens our day.

5つ星のうち2の評価

Products good BUT ripped off by delivery charges

Products I purchased are good BUT my purchase included 3 products in 1 order from the buy now category. This was processed as 3 separate orders & 2 were charged over $21.00 delivery & the 3rd at 17.70 = $59.85 - but only 1 delivery charge appeared when completing the total order. I've had no response to several emails & they put 2 sets of items in 1 box, reducing their own delivery costs, with no refund of the excessive delivery costs they charged and still no response to emails. Resulting in an expensive transaction for me & some money for nothing for them. I will not buy from container door again. Reading Container Door response below, they have NEVER responded to my emails and have NEVER refunded any money for this very excessive delivery charge. Their response is not the truth.🤨🤬

2023年10月4日
自発的なレビュー
Container Door ロゴ

Container Door からの回答

Hi there,
Thanks for leaving a review and sorry to hear about your experience!

We are yet to offer combined delivery across our range of orders as some items come in at different times, have different freight carriers they will travel with or are dispatched from different warehouses we have, so combined shipping has been a work in progress as it is a massive task we need to work out logistically.

I can see that our team got back in touch with you, manually calculated a combined shipping cost and refunded the difference.

If there are any further concerns please let us know!

5つ星のうち1の評価

DISHONEST AND FRAUDULENT

Ordered an item. Sale was complete and credit card charged for $2245. Then received an email from their Customer Service Team Leader stating they had made a mistake with the price and I could either pay $1154 more or get a refund.

Blatant breach of the Fair Trading Act. Fradulent and dishonest company. I will be seeking legal action against them.

Under the FTA, a trader cannot ask the customer to pay more unless the customer knew before the sale was complete that the price was incorrect or the price was clearly a mistake (example from CAB is a decimal place or missing zero).

Edit: Based on your response, I see you do not understand the FTA. You completed the sale by charging card. You did not advise me of the incorrect price before the completion of the sale and the price was not clearly a mistake. The cause of the error does not matter, that is an issue for you to fix internally.

2023年2月8日
自発的なレビュー
Container Door ロゴ

Container Door からの回答

Hi James,

We are truly sorry about our genuine mistake and are refunding you in full. Apologies again for the error - until our AI overlords set all our pricing our humans may slip up from time to time. Really sorry we understand your frustrations and it was a genuine mistake from our team. Kind Regards, Container Door Team.

5つ星のうち2の評価

Shoddy

Good communication, and arrived in expected time, but I found the product (a swing seat) isn't the best quality. It feels sturdy enough but there's pretty poor stitching on the cushions, which are not attached so slip down, and now 4 days later a button has come loose. I won't be buying anything from this company again.

2022年12月13日
自発的なレビュー
5つ星のうち1の評価

Pre order .

I pre-ordered a wood fired oven in August and due October than November . Then December then later in December 15 weeks and a company full of lies . In saying this staff great and helpful . But company still advertising the product when they could not supply existing orders . Keen to take your money and hold it for 14 weeks . Finally got money back and went elsewhere. I would not recommend doing business with this company

2022年11月10日
自発的なレビュー
5つ星のうち1の評価

Terrible service

Also paid over $6000 for pergola and sides in October 2021 with expected delivery in Dec 2021.
Still waiting, waiting, no response, listening to excuses, waiting, waiting, hearing bullsh??s, waiting and waiting….absolutely shocking service when you have our money!!
ID 389011 when can we expect delivery????

2022年3月3日
自発的なレビュー
5つ星のうち1の評価

Paid for pergola in September and haven't received it yet.

I have ordered a pergola in September last year, now it is March still didn't receive it. Expected delivery was November last year. When I called them in December first week they said it is arrived in the country and will take couple of weeks to deliver. Very poor communication, today I tried to call them four occasions, no one answered the call. Very bad experience.

2022年3月1日
自発的なレビュー
5つ星のうち1の評価

Waiting

I have bought a pergola and 3 screens. I paid in October last year. I haven’t received what I have paid for, instead I’ve received excuses and nonsense emails. You have blamed others for your delays. The delivery time has passed since Dec last year. There is no delivery time confirmed. There are hundreds of negative reviews about your services. You are liars. Why did you ask for payment if you are not able to deliver on time?

2022年2月26日
自発的なレビュー
5つ星のうち5の評価

Bloody good guys!

Container Door service, product and prices are excellent which is why I've purchased so may items from them. Cannot recommend highly enough, very pleased!

2022年2月22日
自発的なレビュー
5つ星のうち1の評価

Waiting waiting waiting 😢

Purchased kayak in November for dispatch date 10th December. It is now 15 Jan and no update. Received one email in December about delays. But over a month and no communication is very poor. I have called ~4 times and get the same response "kayak is in a warehouse in Manurewa and waiting to be delivered to our warehouse". This just does not make sense to me.
It's a shame that I have to call for updates, rather than get a weekly update now that we are over 5 weeks from initial dispatch date.
I just want my Kayak summer will be over soon 😩

2022年1月14日
自発的なレビュー
Container Door ロゴ

Container Door からの回答

Hi Jono,

Firslty, sorry for the delayed response! We are really sorry to hear about your experience with us. We will be taking this feedback back to our team for future improvements. Do you happen to have your Purchase ID so that we can investigate what's happened here. Thanks

5つ星のうち1の評価

Worst customer service, still no product and no eta

Still waiting on a side table expected in Sept. Have recd no response to voice mail messages I've left as they never pick up the phone. Rec'd one email back that someone was checking the warehouse and woudl get back to me, that was 2 weeks ago. Again no responses to email or calls. DO NOT BUY FROM THIS COMPANY. Any saving does not outweigh the stress and frustration.

2021年12月5日
自発的なレビュー
5つ星のうち5の評価

Top product and service

Great, fat, tasty scallops and quick easy delivery exactly when expected. Thanks

2021年11月30日
自発的なレビュー
Container Door ロゴ

Container Door からの回答

Hi Simon,

Thanks so much for your review! Glad they were tasty!

5つ星のうち1の評価

Getting very frustrated

We have been waiting patiently for our Ghost chairs to arrive (confirmed approx. dispatch 25th October).
Nothing has arrived as of today. Sent a message to the help team first thing Monday morning (08.11.2021) still haven't had a reply. You've had our money in the bank since mid-September. Ideally, we'd love to know when we'll get the cheers or even better a bit of communication!! Yes, we've been to the website login and tried that but its never updated!! I've had better service from dead people. Any chance we'll get them for Christmas? How about you give me a good old fashioned phone call 021 890 459 Cheers Duncan

2021年11月11日
自発的なレビュー
Container Door ロゴ

Container Door からの回答

Hi Duncan, we are so sorry about this. We’ve phoned and left you a voice mail and email. We look forward to resolving this for you shortly.

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