Cookwarestore レビュヌ 

163
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TrustScore 5段階評䟡の3

3.0

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5぀星のうち1の評䟡

I’ve made several orders - however, a box of items arrived damaged & missing items. I am still trying to get a refund for the missing items and reimbursed for the fees charge to deliver the missing... もっず芋る

5぀星のうち1の評䟡

Tried to order a `Japanese kitchen knife the website is not fit to use tried to put in my uk postcode which it refused to accept and would not let me contact them with my e mail very clunky setup to o... もっず芋る

5぀星のうち5の評䟡

Ordered a kettle from them (Total cost under £135 - which means no import duty payable), delivery took 3 days so nice and quick and I'm very pleased with the kettle. There was a warning at the checko... もっず芋る

5぀星のうち5の評䟡

Fantastic range of quality, stylish & well made kitchen utensils, cook ware, bbq accessories, etc.. In fact everything the cook, chef, postmaster, professional or just keen amateur could wish for is r... もっず芋る


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3.0

たあたあ

TrustScore 5段階評䟡の3

163件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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3.0

すべおのレビュヌ

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5぀星のうち5の評䟡

The company were excellent throughout


The company were excellent throughout this transaction. However, I found the crystal glasses rather thick for our taste - this couldn't be seen from the illustration but they will be given as a gift or raffle prize to somebody else. Would not stop me from buying from Cookstore in the future and wish the company well.

2020幎3月27日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent company.

Excellent company. Minor problem with price, which was handled quickly, professionally and very politely. Things can go wrong, that’s life, it’s how they are handled that counts. This was exceptional.

2020幎2月20日
自発的なレビュヌ
5぀星のうち5の評䟡

Good value and reasonably fast delivery.

I needed to replace my Schott Zwiesel glasses and I had broken half of them. Cookewarestore offered the best price for six glasses, a reasonable delivery time scale and, if I spent £50, free delivery. I added a rather nice apron (on special offer) to my basket and clicked buy. The glasses and apron have arrived and are exactly what I wanted.
I have one small criticism, too much plastic in the packaging. The outer cardboard box was much larger than the contents and the space was filled with air cushion plastic pillows. A smaller box would have done the trick with less plastic. It would be great if you used paper instead of plastic - shredded cardboard from old boxes?

2020幎2月19日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent service

Excellent service. The first bread bin I ordered was out of stock. I was refunded within a few days and my new order was fulfilled even quicker. Would definitely purchase from here again.

2019幎12月12日
自発的なレビュヌ
5぀星のうち5の評䟡

User friendly

Easy interface , super fast shipment.
Easy to track the process as well as shipment. What else you need more from an online retailer.

2019幎11月17日
自発的なレビュヌ
5぀星のうち2の評䟡

Beware this is not a picture of this article

Pictures of the article don't necessarily represent the item being being sold. I had to return this item as it was the wrong product. A second item with the same picture was correctly depicted.

2019幎10月14日
自発的なレビュヌ
Cookwarestore ロゎ

Cookwarestore からの回答

Dear ZB,

Thank you for your review.

First of all, we are very sorry to hear that the product image did not reflect what the item looked like and apologise for any inconvenience that this may have caused. I can see that you contacted our customer service team to notify us of the error. It seems that the error was located and fixed by our content team and I can see that a new order was placed for you immediately after you raised your complaint.

We hope that you are happy with the new items being sent to you and once again apologise for any confusion caused. Should you still have any questions, please do not hesitate to contact our customer service team at customerservice@etrias.co.uk.

Kind regards,
Etrias Customer Service

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