Cooneysbikecare レビュー 9

Left my scooter in on Wednesday morning 24th of June at 10:24 a.m. to get a rear tire put on tried calling that afternoon but no answer I know response for the rest of that day the next morning Thursday the 25th of June called at 10 in the morning he said the mechanic would get to it that day and would give me a call but as I was in town I decided to call up to the shop to find a shop closed and had not been opened all that day towards day to 25th sent WhatsApp message no response tried calling phone was off all day next morning Friday the 26th rang at 9 o'clock told me that the guy that walks from last the keys on Wednesday and that he would get it done today Friday the 26th in not feeling great about leaving the scooter there over the weekend I decided to call down to the shop the scruter was still not ready and the guy said it was next in line not feeling very comfortable about leaving my scooter there from the non-response that I got from the owner from Wednesday I took the scooter back very bad communication I'm very bad customer service turns his phone off and does not respond to messages my experience with this shop was extremely bad I do not recommend

I really wanted to support a local bike shop, but unfortunately my experience was very disappointing. On four separate occasions, I was given a specific day and time for collection, and each time nobody showed up.

On those days, I couldn’t reach anyone, and there was no message or update to let me know they wouldn’t be coming. After the third time, I even said that if they didn’t want to take on the job, I’d completely understand, just to be honest about it. Despite that, I was again assured someone would come that evening, and once again, no one arrived.

It’s frustrating and misleading to treat customers this way. My time was wasted repeatedly, and it all felt very unnecessary. If you can’t commit to a job, it’s far better to decline it than to keep making promises you don’t keep.

Poor communication and very unreliable. I wouldn’t recommend based on this experience.

Very quick service, they fix my problem in a few minutes and the guys are very kind, highly recommended.

These guys are amazing. Quick and very kind. Totally commend them. :)

i dropped my surron light bee x in because it kept cutting out came out like brand new top of the range bike care here with cooney 🔥

Cooney is the best in the game i brought my eride 3.0 into him not working he updated it serviced it and got it back brand new

Best in the Business!!

Cooneys a top lad my surron light bee went in not even running and came back brand new got me in on a Monday and had my biked dropped down later that same night . Had to look after the bro for look in after me will
Always shop with cooney 😎