We used Cooper and Gracie’s Itchy Dog Shampoo containing Dead Sea salt and mud. The packaging looks great, very bright and clean. What we noticed first was the shampoos delicious smell which... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This shampoo has been an absolute lifesaver for my dog. Although the one we have is designed for fungal infections and sensitive skin, fleas are killed instantly and it has helped us to start getting... もっと見る
The household pest cleanse spray is excellent. It smells nice and because it has no scary pesticides I feel happy to spray it on my bedding and furniture as well as the cat's, and I don't have to fumi... もっと見る
I regularly buy your anti itch, cinnamon shampoo for my springer. It's a great product, definitely recommend it to anyone with itchy dogs. (Mine has grass allergies). Nice simple, easy to navigate sit... もっと見る
企業情報
当該企業による記述
We manufacture, formulate and develop all our 100% Natural products and we are very proud to be a family run business based in the UK.
連絡先
Butterworths Accountants & Tax Advisers Delamere, Clock House, High Road, Great Finborough, Suffolk, United Kingdom, IP14 3AP, Great Finborough, 英国
- info@cooperandgracie.co.uk
- cooperandgracie.co.uk
4.6
優良
414件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
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Bought the organic rodent deterent
Bought the organic rodent deterent. So far it has not worked but we have had a fair amount of rain. Will continue to use & keep our fingers crossed.
2022年2月17日
Cooper & Gracie からの回答
Hi Angela, thank you for the feedback, the product is best used in dry conditions which maybe difficult at this time! Please reach out to our customer service if you would like a discount on a second bottle to help solve your problem or of course we can honour a full refund.
Hope this helps!
Cooper and Gracie
Hemp spray for joints and muscle for dogs
I can’t really give a review because my order was cancelled without a reason, I bought this product on Amazon and it really helped my dog and wanted more for him. Please can you tell me when this product will become available from yourselves or Amazon thanks
2022年1月25日
Cooper & Gracie からの回答
Hi Margaret, thank you for your public review.
Amazon messaged us last week to state they had lost our Hemp and Joint Spray shipments that we store with them, we are beyond disappointed that currently we cannot ship any of our stock of this item through Amazon and our loyal customers and their dogs are suffering as a consequence of this.
We are doing all we can to restock as quickly as possible and to work with Amazon to resolve this particular issue.
Rest assured I’m sure you will have been refunded immediately however we completely share your frustration that your dog cannot get the care he wanted and needed from us at this time.
If you could please direct your review back to Amazons trust pilot and not our brands trust pilot we believe that would be fair practice as at the moment we are now suffering further with public negative reviews over an issue which has already severely disrupted and undone years of consistent good work from our team.
Many thanks again for trusting us with your beloved pets, we will do all we can to get you a product ASAP and a member of the team will also send a unique discount code that will work for when the product is re available.
All the best,
Craig Roberts,
Owner,
Cooper and Gracie
Excellent service and prompt delivery.
2022年1月11日
I love the poultry house disinfectant
I love the poultry house disinfectant as it’s natural, smells nice and after cleaning I can spray and leave.
2022年1月4日
Thank you
Thank you. The product has been most successful in stopping my pup eating faeces!!
2021年12月31日
This is the 3rd product I've bought…
This is the 3rd product I've bought from you, love them all. Amazing stuff,great service.
2021年12月29日
The household pest cleanse spray is…
The household pest cleanse spray is excellent. It smells nice and because it has no scary pesticides I feel happy to spray it on my bedding and furniture as well as the cat's, and I don't have to fumigate then air the house. The cat is oblivious to the scent but the fleas have disappeared! After reading the other reviews I have sprayed it on my legs, it was wet rather than sticky, my sensitive skin was fine and I haven't had any bites since.
2021年12月27日
What fabulous service
What fabulous service. After the the product was unable to be delivered last week I was stunned this afternoon (27th December) to receive the product. Well done. I not only judge companies when things go well, but on how quickly they can put things right when there has been a problem. EXCELLENT
2021年12月27日
Great cleaning products but the chew…
Great cleaning products but the chew spray doesn't work at all!
2021年12月16日
Edited review
I would like to say that after initially being miffed about not being able to get hold of anybody to start with that Jasmine was super quick in dealing with my complaint. So I am upping my original 2 star review to 5. Thankyou Jasmine and anybody else that was involved.
2021年12月14日
Cooper & Gracie からの回答
Hello Sharon,
We are sorry for the inconvenience you have faced.
Your query has already been responded to.
It seems like our mail went to spam. Can you please check your spam email section of Inbox for an email sent from customerservice@cooperandgracie.co.uk
Kindly reply to the email so we can get in touch with you and solve your issue at top priority.
All the best,
Jasmine Smith,
Customer Service,
Cooper & Gracie
Very quick delivery and happy with what…
Very quick delivery and happy with what I have received.
2021年12月13日
Lovely scent
Lovely scent ! The dry shampoo is perfect for my dog who hates water/rain anything wet!
The calming spray is also fab, has helped my dog to stay calm and he has separation anxiety
2021年12月11日
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