Cosme Paradise レビュー 

323
•
TrustScore 5段階評価の1.5

1.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

Two free gifts were supposed to come with the purchase, but no sign of them. I'm not concerned at the loss, as these were just small items and didn't influence my purchasing decision at the time... もっと見る

企業が回答しました

5つ星のうち2の評価

I was informed that my order was shipped on the 8th October 2013, with the tracking number RC900575361HK. I placed my order on the 29th September, over a week prior to my order being shipped. I was... もっと見る

企業が回答しました

5つ星のうち1の評価

I placed this order on 30th July and I have still received no confirmation that it has been shipped! I could forgive that if the parcel had been delivered but no sign or siting of it here in Weston s... もっと見る

企業が回答しました

5つ星のうち1の評価

Placed my 1st order with them Nov'13, product never Delivered n when asked 4 Refund, was given lots of Excuses n kept Stalling as well as Don't really bothered 2 Respond 2 Emails until I Wrote... もっと見る

企業が回答しました

1.4

ひどい

TrustScore 5段階評価の1.5

323件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.4

すべてのレビュー

(323)

過去12か月のレビュー数: 0件

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5つ星のうち5の評価

I was very happy!

My order arrived promptly. I was very impressed with the service provided. My only complaint was the free gift arrived later and it was something that I would never use. As they posted it separately to my order I feel they wasted their time and money on postage. I would certainly order from them again. I am very satisfied.

2013年10月16日
自発的なレビュー
5つ星のうち2の評価
Cosme Paradise ロゴ

Cosme Paradise からの回答

Dear Nothappyjan,

Thank you for your feedback , please kindly note your order #100004546 has been shipped and the tracking number is RB463809594HK. We have double checked our mail box and didn't receive your request about the password issue.

Please don't hesitate to contact us by email: cs1@cosmeparadise.com if you have any enquiry.


Best Regards,
Cosme Paradise

5つ星のうち5の評価

Good speedy service

Found the fragrance that I wanted on Cosme Paradise at a much lower price than I paid at the shops. Delivery was within a week and very pleased with the service.

2013年9月25日
自発的なレビュー
5つ星のうち1の評価

Please refund AUD $95

I pay by April 30, 2013. Today, September 22, 2013. I still have not received the order, it took 145 days for more than 4 months. Please return the payment for loss of order. Thank you. More than three months from the day you declare the parcel search. Please keep its promise and give me back my money. I'm tired of writing letters to you on that you do not answer.
August 14, 2013 you wrote:
"Dear Elena,

Thank you for your feedback , We have replied your email on 16-July and already opened an investigation case with Hong Kong Post office on 17-Jun. Please kindly understand the investigation case usually takes two to three months for registered airmail. We will get back to you as soon as any updates.

Please don't hesitate to contact us anytime if you have any enquiry.

Best Regards,
Cosme Paradise"

2013年9月21日
自発的なレビュー
Cosme Paradise ロゴ

Cosme Paradise からの回答

Dear Elena,

Thank you for your feedback , we have chased the investigation result with Hong Kong Post office and confirmed they are unable to locate the parcel and will compensate for this investigation case.

We will arrange full refund your order later today / tomorrow.

Sorry for any inconvenience caused and thank you for your understanding.

Please don't hesitate to contact us anytime if you have any enquiry.

Best Regards,
Cosme Paradise

5つ星のうち5の評価

customer

I have got my order. Everything came, Nothing was wrong. I am content with product quality and I will make more orders.

2013年9月18日
自発的なレビュー
5つ星のうち4の評価

Confusing Catalogue

I did not receive the right products. Since the products i received were just another edition of the products I ordered, so I did not ask for an exchange or a refund. Anyway, fast delivery, good customer service, i would recommend this website to my friends.

2013年9月18日
自発的なレビュー
5つ星のうち2の評価

cheap inferior products at maximum price

My order of a Yardley spray perfume arrived on scedule, however it was nothing like the perfume i have been using for years! I will not use it, it smells like stagnant water. I wanted to return it and get a refund which was declined .I will never ever buy from this company again and shall broadcast it to all my friends! Cheap nasty imitations!

2013年9月17日
自発的なレビュー
Cosme Paradise ロゴ

Cosme Paradise からの回答

Dear Rosa,

Thank you for your feedback ,please kindly send us the photos of the product for our investigation and we'll get back to you shortly once any result .

Please note that items returned without prior authorization and item has been opened or used will not be accepted.

Sorry for any inconvenience caused and thank you for your understanding.

Best Regards,
Cosme Paradise

5つ星のうち1の評価

No repeat business from me!!!

After ordering 5 products on this site (one of which was more expensive than other sites, but looking for convenience as well), I received an email to say that they were to refund me for one of the products as it was out of stock. I duly received the refund and thought that it was pretty good service, although I would have preferred to have been informed of this at the ordering stage rather than after payment.

When the package arrived, however, there was only 1 of the 5 (now expecting 4 in total) items in the box. The receipt in the box had simply had 3 items crossed off by hand and out of stock written next to them.

I sent an email requesting some information about what had happened and the reply simply stated that I would need to prove that I had only received one item whilst they checked with the warehouse.

I have since received a refund for the remainder of the products, but no communication in way of explanation or apology.

What was very good service went to terrible service in the blink of an eye.

2013年9月16日
自発的なレビュー
Cosme Paradise ロゴ

Cosme Paradise からの回答

Dear Emma,

Thank you for your feedback.

After our investigation, we have confirmed that is our mistake caused by warehouse, please kindly accept our sincere apologies for the inconvenience and we have arranged refund to you immediately once we confirmed the mistake.

Sorry for any inconvenience caused and thank you for your understanding.

Please don't hesitate to contact us anytime if you have any enquiry.

Best Regards,
Cosme Paradise

5つ星のうち3の評価

Still Waiting

I am still waiting to receive the goods ordered on my Order No 100004243 placed 30 August 2013 and supposedly shipped by registered airmail from Hong Kong on 7 September 2012 (Item RC900547799HK).

Please advise where my goods are and when I can expect delivery.

2013年9月15日
自発的なレビュー
Cosme Paradise ロゴ

Cosme Paradise からの回答

Dear David,

Thank you for your feedback, please kindly note your order has been shipped and the tracking no is RC900547799HK. According to the Hong Kong Post tracking record, your parcel was left Hong Kong for its destination on 16-Sep-2013.

You can track the parcel status on Hong Kong Post website: http://app3.hongkongpost.hk/CGI/mt/enquiry.jsp

Please don't hesitate to contact us anytime if you have any enquiry.

Best Regards,
Cosme Paradise

5つ星のうち4の評価

Product as described and nice freebies

The product was as described. I like it came nicely wrapped for protection during shipping. I had no issues with the transaction and the price was reasonable compare to others.
I like the free products they sent with my purchase, this made the whole shopping experience very enjoyable. I will definitely shop again. Thank you!

2013年9月14日
自発的なレビュー

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