Cotswold Knife Company  レビュー 236

TrustScore 5段階評価の5

4.8

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I recently purchased a carving knife set from Cotswold Knife Company and I am extremely pleased with both the product and the service. The price was excellent, the delivery arrived within just a few d... もっと見る

5つ星のうち5の評価

Good price and quick delivery for some Zwilling knife sharpener rods Like to support small business enterprises, will use Cotswold Knife Company again Thank you

5つ星のうち5の評価

Very fast at dispatching the goods. Unfortunately Parcelforce messed up and delivered to the wrong address. Got a very quick set of replies from Cotswold on a Sunday so many thanks Dan. Parcelforce f... もっと見る

5つ星のうち5の評価

Great price & super service! I realised I’d ordered the wrong item & sent an email which was responded to immediately to let me know it had been corrected for me. Super fast delivery too. I’ll def... もっと見る

企業情報

  1. 刃物店
  2. 調理台専門店
  3. キッチン用品店

当該企業による記述

Premium kitchen knives, tools and accessories from leading global brands.


連絡先

4.8

優良

TrustScore 5段階評価の5

236件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

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5つ星のうち1の評価

Guessing where my knife is

Guessing where my knife is , is no good to me . You either no or you don't know where it is . To have to guess is to not know. Imagine if my front of house staff told the the customer 'i guess your food must be being cooked' 😅.
Cotswold poncy overpriced company i shall not use again , i only did because you had what i wanted in stock atm, but i may aswell waited and bought cheaper esle where , delivery would of been the same.

2026年4月21日
Cotswold Knife Company  ロゴ

Cotswold Knife Company からの回答

Running a small business is hard enough these days without the added pressure of dealing with complete morons and their vile abuse
At the risk of getting slated online, I feel the need to stand up and give my business a voice when I feel we have been unjustly treated.
In this case, we have done nothing wrong at all.
You ordered, we sent. You were not in on two occasions so your item was left at Newquay Delivery Office as it was an Age Verified package. You then collected it half an hour after we emailed you.
You were incapable of reading the tracking information, so asked us where it was.
We said ‘The tracking says Newquay delivery office so I would guess it's the main one at 31-33 East Street TR7 1BU’
You then released a torrent of foul-mouthed filth at us (the swear words need **** on here)
‘You guess where the thing I've given you £100 for
You guess where it is
🤣 are you having a laugh
I want to know exactly where my purchase is not a guess as to it's location
Can i have a full refund plse
A guess ....are !@#£ing kidding
You guess
Knife or money back plse
Guaranteed I'll no be buying from up agsin or recommend to any other chefs
That's a great one that , "i guess"
Are you taking the f*****g piss ?’

We replied

‘I can see you have collected it so I will not be refunding.
You are entitled to return it at your cost if you wish

I do not tolerate any abuse, so I would appreciate an apology for your foul mouthed rant in your previous mail
There is simply no need for it.
I do not need your business again in the future, please choose another supplier to be rude to’


Followed by

‘Thanks. I don't tolerate people guessing the location of items I've paid them for.
Do i tell customers who order food
I guess it's on its way .
If you have to guess, it tells me you obviously don't know.
So i suggest you be honest in future.
If that's how you think a business is run, on guesses and assumptions then good luck with that .
And you're more expensive than other knife suppliers.
I only used you because others didn't have the 25cm knife in stock
I could of just waited and I'd of got it cheaper and in the same time
Live and learn
I will not be using you again
I bid you good day sir ‘

Followed by

‘You swing for an apology. Where is my apology for you lack of service, and guessing on the where abouts of my paid for item .
Apology???? 😅 get bent and learn what your job is and how to do it properly.
Cotswolds. Poncy company i will not be using again . ‘

You are correct, you will not be using us again as we will not accept any order from you.
There is absolutely no need fore this, it’s no different to walking into a shop and hurling abuse at the staff.
I think the best place for your comments is a post on the Illiterate Britain Facebook group
You appear to be a totally unpleasant person and good luck to anyone who has the displeasure of dealing with you in the future.

5つ星のうち5の評価

Smooth, fast and reliable purchase

I recently purchased a carving knife set from Cotswold Knife Company and I am extremely pleased with both the product and the service. The price was excellent, the delivery arrived within just a few days, and the whole process was completely seamless.

2026年3月3日

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