CountDeFi レビュー 

CountDeFi からの回答

2026年3月6日

Thank you for the kind review! We’re really glad we could assist you in getting everything submitted in time for the HMRC deadline.

Our team always aims to make the process as smooth and stress-free as possible, especially when timelines are tight. We appreciate your trust in us and look forward to assisting you again in the future.

CountDeFi からの回答

2026年2月17日

Thank you so much for taking the time to share your experience and for your thoughtful feedback.

We’re really glad to hear that our communication and step-by-step approach made the process clearer and easier to navigate. Crypto reporting can feel overwhelming, so we place a strong focus on making sure clients understand what’s happening at every stage and feel supported throughout.

It’s also great to know the video sessions added value — we believe direct conversations often make complex topics far easier to manage and give clients the confidence they need.

We truly appreciate your recommendation and the trust you’ve placed in CountDeFi. Thank you for working with us.

CountDeFi からの回答

2026年2月13日

Thank you so much for this amazing review and for trusting us with such a complex history of transactions.

We know that several years of crypto activity can quickly feel overwhelming, so our goal is always to take that stress off our clients’ shoulders and turn what feels like a nightmare into a clear, accurate, and structured result.

We truly appreciate your kind words about our efficiency and accuracy. It was a pleasure working with you, and we are very grateful for your trust in CountDeFi.

CountDeFi からの回答

2026年2月13日

Thank you so much for your thoughtful feedback.

We really appreciate you highlighting our audit process and communication, thoroughness and clear documentation are core parts of how we work, especially when resolving discrepancies in complex crypto tax data.

Our goal is always to make the process transparent, structured, and as stress-free as possible for clients, so it’s great to hear that this came through in your experience.

Thank you again for trusting CountDeFi with your reporting.

CountDeFi からの回答

2026年2月2日

Thank you for sharing your experience. We’re really glad we could take the stress out of dealing with your crypto tax reporting. Clear planning, quick turnaround, and regular communication are central to how we work, so it’s great to hear that this was your experience. We appreciate you trusting CountDeFi with your tax matters.

CountDeFi からの回答

2026年2月2日

Thank you for the great feedback — we really appreciate it. We’re glad the process was clear, communication met expectations, and everything was delivered on time. Thanks for trusting CountDeFi with your tax needs.

CountDeFi からの回答

2026年1月28日

Hi John, thank you very much, so happy we could assist!

CountDeFi からの回答

2026年1月28日

Thank you so much for the thoughtful review. We’re really pleased to hear that the phased approach and pricing were clear, and that the process felt well-structured from start to finish.

Crypto tax can be complex, so we’re especially glad our communication and report iterations helped bring clarity where things felt confusing. Bianca and the wider team put a lot of care into being responsive and patient, and your feedback means a great deal to us.

Thanks again for taking the time to share your experience — it was a pleasure working with you.

CountDeFi からの回答

2025年11月17日

Hi Chris, thank you so much for the great feedback. Taking the headache away is exactly what we aim for. We look forwarding to working with you in the future!

CountDeFi からの回答

2025年11月8日

Hi Joanne,

Thank you for taking the time to share your feedback. I’d like to take a moment to address your concerns in detail.

1. Understanding of Canadian Tax Filing Complexities
We have assisted numerous Canadian residents with their crypto tax reports, all of which have successfully passed CRA inspections. The Canadian tax system can indeed be complex—especially for new residents—and we completely understand that it takes time to adapt. Our team is well-versed in these nuances and ensures that each report meets the necessary standards for compliance and accuracy.

2. Approach to Proving Crypto Ownership and Cost Basis
Establishing and substantiating cost bases accurately is critical for compliance and audit readiness. This is why we follow a rigorous 7-phase process to ensure every report is defensible under review. I noted from your file that there was some frustration around our request for complete data. You had asked that we exclude certain exchanges, as you felt they were not important. However, every data source is vital—transfers between wallets and exchanges directly affect the cost basis and future taxable gains.

3. Data Source Inclusion and Report Integrity
To produce accurate reports, we reconcile all transactions across all data sources. You specifically requested that certain data be excluded, and our team advised against this, explaining the potential implications. As they wrote to you:

“We would advise you to include this as the transfers will be treated as disposals and will create taxable events. Excluding this data will also break the cost basis chain, impacting gains. This could raise questions from the tax authorities, and if the transactions are not included, this would need to be explained by you, as we cannot vouch for the accuracy of the report if the data is incomplete.”

We are committed to producing high-quality, accurate, and tax-efficient crypto tax reports. To maintain this standard, we cannot compromise on data completeness or accuracy at a client’s request.

We wish you all the best going forward and remain available should you decide to rely on professional crypto tax reporting support in the future.

Kind regards,
CountDeFi Team

CountDeFi からの回答

2025年10月15日

We’re so glad to hear you had a great experience with our communication and coordination. Having a dedicated coordinator is part of how we ensure every client feels supported throughout the process — so it’s wonderful to know that stood out to you.

We appreciate your trust and look forward to assisting you again in the future!

— The CountDeFi Team

CountDeFi からの回答

2025年10月15日

Thank you so much for sharing your experience.

We’re very happy to hear that our team was able to bring clarity and structure to your crypto records — especially when things started off feeling chaotic. Complex blockchain activity can be overwhelming, so it’s incredibly rewarding to know we could lift that weight off your shoulders.

We truly appreciate your trust and are glad you found the process and results worth it.
If you ever need our help again, we’ll be ready to make your next reporting season just as smooth.

— The CountDeFi Team

CountDeFi からの回答

2025年10月15日

Thank you so much for your 5-star review! 🌟
We really appreciate you recommending CountDeFi and are happy to hear you were satisfied with our service. Our team works hard to make crypto tax reporting as smooth and accurate as possible, and it’s great to know that effort shows.

If you ever need assistance with future tax years we’re always here to help.

— The CountDeFi Team

CountDeFi からの回答

2025年10月3日

Thank you so much for the thoughtful feedback! We understand how stressful crypto tax reporting can feel, especially when local CPAs aren’t familiar with the complexities involved. Bianca and the team really enjoyed working with you, and we’re glad we could take a full, detailed look at your transaction history to give you the peace of mind you deserve.

You’re absolutely right that the process of gathering data can take time, but that thoroughness is what ensures the reports are both accurate and audit-ready. It’s great to hear you now feel confident about your crypto tax position, and we truly appreciate your trust in us.

We look forward to supporting you every year going forward — thank you again for choosing CountDeFi!

— The CountDeFi Team

CountDeFi からの回答

2025年10月3日

Thank you for sharing your experience! We know how overwhelming it can be to face a tight tax deadline, especially with thousands of trades to sort through. Even though the short turnaround meant you had to handle the final reporting yourself, we’re glad our team could support you with clear communication and responsiveness along the way.

We truly appreciate your kind words about Bryan’s effort and professionalism. Should you ever have more time in the future, we’d be happy to step in and take the full process off your hands so you don’t have to go through that stress again.

Thanks again for the recommendation — it means a lot to us!

— The CountDeFi Team

CountDeFi からの回答

2025年10月1日

Thank you so much for sharing your experience! Many of our clients come to us in exactly the same situation—multiple exchanges, wallets, and years of transactions that feel overwhelming to untangle. We’re glad to hear our team could take that stress off your shoulders and guide you through the process smoothly. Your satisfaction means a lot to us, and we’ll be here to help again when the time comes.

CountDeFi からの回答

2025年9月26日

Thank you so much for your wonderful feedback! 🌟 We’re glad to hear you had such a smooth experience with CountDeFi. Handling thousands of crypto transactions across NFTs, ordinals, memecoins and more can feel overwhelming, so it’s great to know our team’s expertise and process gave you clarity (and peace of mind!).

Your trust means a lot to us, and we’re proud to have delivered the speed and accuracy you needed. Sleep soundly knowing your reports are sorted — and we’ll be here if you need us again next tax season.

— The CountDeFi Team

CountDeFi からの回答

2025年10月1日

Thank you! We’re glad to hear you found the process easy and user-friendly — that’s exactly what we aim for. Appreciate your feedback!

CountDeFi からの回答

2025年9月15日

Thank you so much! We’re delighted we could untangle everything and give you clarity on your taxes. Knowing you can now approach your accountant with confidence is exactly the outcome we aim for. We really appreciate you trusting us with the engagement, and we’re here whenever you need support going forward.

CountDeFi からの回答

2025年9月12日

Thank you so much for the kind words! We’re thrilled the process felt seamless—from the first consultation right through to delivering your tax forms. If there’s anything else you need, we’re here to help. Appreciate you choosing us! —Chris & Team