レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I received a CP2000 from the IRS for the 2024 tax year. The letter stated that I owed over $20,000 in back taxes, penalties and interest because I had little over $60,000 of crypto sales that had no c... もっず芋る

5぀星のうち5の評䟡

Once connected, this crew is very responsive and helpful. After three years using this service, I see improvements and evidence they are keeping up with ever-changing requirements. See you next year!... もっず芋る

5぀星のうち5の評䟡

They were timely in their responses, extremely knowledgeable, and very helpful in working through the data collection process. They are a first rate, professional group and I've enjoyed working with t... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

I had thousands of transactions that didn't have a buy price because they were either on chain transactions or were transferred between platforms. They were able to get those transactions the necessar... もっず芋る

䌁業が回答したした

䌁業情報

  1. 䌚蚈士事務所

圓該䌁業による蚘述

We are crypto tax reporting specialists. We deliver accurate tax-efficient crypto tax reports. We deeply understand the blockchain, liquidity & staking protocols, ICOs / IDOs, NFT ecosystem, bridges and other DeFi nuances. We have a hybrid team with accountants, tax advisors, legal advisors, software professionals and degen traders.


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

187件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 66に回答しおいたす

通垞48時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(187)

過去12か月のレビュヌ数: 51ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Very professional service

Very professional service; this is a good solution for crypto tax in SA—efficient and completed my audit in 3 days. I would highly recommend this service

2024幎12月11日
自発的なレビュヌ
CountDeFi ロゎ

CountDeFi からの回答

Thank you so much! We look forward to working with you in the future!

5぀星のうち5の評䟡

They are true professionals

They are true professionals. If you're confused about crypto taxes, have some patience, gather info for them and they will make it clean and simple.

2024幎10月15日
CountDeFi ロゎ

CountDeFi からの回答

Thank you so much Craig! So happy we could assist and we look forward to working with you in the future!

5぀星のうち5の評䟡

Service review

Ashton and Jackquine were patient and really simplified the process for someone new to crypto tax.

2024幎10月24日
CountDeFi ロゎ

CountDeFi からの回答

Hi Bryce, thank you so much for the kind feedback. We look forward to working with you in the future!

5぀星のうち5の評䟡

What a professional team

What a professional team. Service superceded my expectations.

2024幎10月21日
自発的なレビュヌ
CountDeFi ロゎ

CountDeFi からの回答

Thank you so much, we appreciate it! We look forward to future engagements.

5぀星のうち5の評䟡

The service was highly professional

The service was highly professional. The team was very responsive to questions and produced the work product (which was extensive) in a very short time frame.

There was was necessarily input from me required, and the team made my life as easy as feasibly possible so that I could get them what they needed efficiently.

Seriously impressive. Definitely wil be engaging them again.

2024幎10月11日
CountDeFi ロゎ

CountDeFi からの回答

Hi Charlie, thank you so much, this is great to hear. We look forward to future engagements!

5぀星のうち5の評䟡

The team at CountDefi was amazing

The team at CountDefi was amazing. The took my extensive crypto trading history (100k+ trades) and turned it into organized tax reports with calculated capital gains. The stress relief was worth every penny!

2024幎9月23日
CountDeFi ロゎ

CountDeFi からの回答

We are so happy we could help you in this way! Thanks a lot for the feedback. We look forward to future engagements.

5぀星のうち5の評䟡

Excellent service

I highly recommend CountDeFi to anyone looking for help with their crypto taxes. They were fast, friendly and professional during the whole process.

2024幎9月20日
CountDeFi ロゎ

CountDeFi からの回答

Thank you so much! It was great working with you and we look forward to working together in the future!

5぀星のうち5の評䟡

This team is great

This team is great. I was pretty lost on how to calculate my taxes related to crypto, and they were able to untangle a mess of transactions. I will be using them for the foreseeable future. Great job team!

2024幎8月19日
CountDeFi ロゎ

CountDeFi からの回答

Thank you so much! We appreciate the feedback and look forward to working with you in the future.

5぀星のうち5の評䟡

CountDeFi are true professionals.

CountDeFi made my nightmare of reporting my crypto extremely easy. A professional organization from the beginning to the end. I will be using their services annually. Thank you.

2024幎8月19日
CountDeFi ロゎ

CountDeFi からの回答

Hi Corey, thank you so much for the lovely review. Appreciate it!

5぀星のうち5の評䟡

from the first minute the team at


from the first minute the team at countdefi was very helpful and quick to answer any of my questions. a very professional team from A to Z!! I will be using them from now on for all my crypto tax needs. fair price for the thorough work they did.

2024幎8月5日
CountDeFi ロゎ

CountDeFi からの回答

Hi Paul, thank you so much for the kind review. It was great to work with you and we look forward to working with you in the future!

5぀星のうち5の評䟡

Great Experience

Professional, knowledgable, and responsive team. Assessed thousands of transactions across multiple chains and offered valuable feedback.

2024幎4月1日
CountDeFi ロゎ

CountDeFi からの回答

Thank you very much. We look forward to working with you again for the next tax period!

5぀星のうち1の評䟡

Long waiting. Quite expensive. Obvious mistakes.

The report I received after waiting 2.5 month had wrong calculations, that didn't make any sense with my holdings. Writing back and forth a lot didn't solve the problem, so we scheduled a call. In the call I not only had to point out that it doesn't make sense what they gave me, but also had to explain them basic tax rules from Germany (longterm holding tax is 0) that they weren't aware of.

It is unsettling if you pay thousands of euros for professional analysis and than have they feeling they don't really know what they are doing.

In the end I received a report that seems to make more sense, but had to fight for it. They didn't apologize for the the inconvenience or offered any compensation. Not a good experience after all. Can't recommend.

2024幎7月1日
CountDeFi ロゎ

CountDeFi からの回答

Hi Leo,

Please see below your request to our Customer Success team on 10 July 2024:

"I received the mail for rating the service.

Even though you were quite responsive, overall I was not super happy because of the wrong results and all the stress I had because of it.

That said I would give you a very good rating, if you would grant me some compensation. I was thinking about a tax report for 2023 for example. 2023 was quite straightforward and with few transaction, so should be easy to do for you.

Please let me know if you're willing to do a deal here or not."

Here is the response of our Customer Success team on 10 July 2024:

Hi Leo,

"It’s important to keep the integrity of Trustpilot reviews. If you prefer not to leave a review, that’s perfectly fine. Alternatively, you can provide an honest review with your reasons."

To respond to your specific statements in the review:

"The report I received after waiting 2.5 months"

You were signed up for seven Basic Packages. Our guaranteed completion period is 14 business days for a Basic package. For your seven packages, that would be 98 business days; therefore, a 2.5-month delivery would be within the guaranteed completion period. 

"had wrong calculations, that didn't make any sense with my holdings"

Our team typically requires additional context from the client, as each situation is unique. After our team sent you the initial context request, you also added new data sources that were not initially provided. 

"In the call I not only had to point out that it doesn't make sense what they gave me, but also had to explain them basic tax rules from Germany (longterm holding tax is 0) that they weren't aware of."

You had a call with our customer service representative and a member of our technical team, not from our tax team. If you made clear you had tax specific questions for the call we could have added a member from our tax team. 

Our tax team has published guides on the crypto tax treatment in Germany, which you can view here: https://countdefi.com/blog/a-beginners-guide-to-crypto-taxes-in-germany/ and a Youtube video on the same topic: https://youtu.be/bD6Qz0rOVUU?si=tLbC8iBz6eGUIrbL
This will clarify that we are highly knowledgeable in German crypto tax treatment.

"It is unsettling if you pay thousands of euros for professional analysis and than have they feeling they don't really know what they are doing."

We have a rigorous seven-phase process where tax is treated in a separate phase. You can view the process here: https://countdefi.com/our-process/

Our other reviews testify to our competence and likely position as the market leader in this space.

"In the end I received a report that seems to make more sense, but had to fight for it."

We appreciate that you provided context on certain transactions. We understand that it can be tedious to do a big retrospective case involving seven years. A big case might involve a lot of contextual questions in order to achieve a highly accurate report.

"They didn't apologize for the the inconvenience or offered any compensation. Not a good experience after all. Can't recommend."

As mentioned by our Customer Success team, we cannot offer compensation for a good review in exchange; that would undermine the integrity of the Trustpilot reviews.

A senior member of our team has attempted to call you multiple times to discuss your pain points. However, they have not been able to reach you. We are always looking to improve our clients' experience and would love to engage with you on a resolution.

5぀星のうち5の評䟡

First Time User of CountDefi

The team was professional and knowledgeable. Reviewed and provided reports for two years of data that included tens of thousands of transactions. Even after the service, they helped walk me through submitting tax forms. Great experience and would use again.

2024幎6月20日
CountDeFi ロゎ

CountDeFi からの回答

Thank you very much. We appreciate your kind feedback. We look forward to working with you in the future.

5぀星のうち5の評䟡

CountDeFi Provides Clarity in an Unclear Domain

CountDeFi Provides Clarity in an Unclear Domain.

Choosing to invest in CountDeFi's services proved to be the best decision I could have made. They helped me clean-up and make whole all my transaction records as well as find missing cost-basis and potential for loss harvesting. Thank you - great experience and I plan to be back again!

2024幎7月1日
CountDeFi ロゎ

CountDeFi からの回答

Hi Brooks, thank you so much for the great feedback! We look forward to working with you in the future!

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報