Couro ロゎ
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Couro レビュヌ 

37
•
TrustScore 5段階評䟡の2.5

2.3

革補品専門店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Shoes arrived with a large dirty stain on them. Sent them back and still not received a refund three weeks later. Customer services have not replied to my last message for several days now. I ha... もっず芋る

5぀星のうち1の評䟡

The colour and shape of the boots I ordered were different when they arrived. My efforts to return them were very difficult due to Couro providing the wrong QR code twice and not providing an addres... もっず芋る

5぀星のうち3の評䟡

Beautiful looking pair of shoes received (Style: Miller) but my goodness are they ever tight across the bridge of the foot. Even using a shoehorn they are difficult to put on and I've ordered the... もっず芋る

5぀星のうち4の評䟡

Delivery was slow and not from UK but the saldals arrived about 4 days late and they are well made and fit. My only gripe is that the leather has been treated like patent, with some sort of a lacque... もっず芋る

䌁業情報

  1. 革補品専門店

連絡先

2.3

期埅以䞋

TrustScore 5段階評䟡の2.5

37件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

2.3

すべおのレビュヌ

(37)

過去12か月のレビュヌ数: 7件

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5぀星のうち1の評䟡

DO NOT BUY FROM THIS COMPANY!!

Absolutely disgusting experience!

Shoes purchased for a wedding. Tried them on, on carpet for no more than 30 seconds, they were the wrong colour so decided to return.
Contacted to find out how to return as there were no instructions and no one responded to me contacting them for 7 days.
Found a phone number on a dormant Facebook page which was Asad the owner. Messaged him and a label was sent. Sent the shoes back in absolutely perfect condition.
Received photos saying they would not be refunding due to scoring and marks on the shoes!! Someone at this business DELIBERATELY marked the shoes and said for this reason a refund was refused!!!!! Absolutely cannot believe a business would do this! What a scam!! Have reported to Trading Standards also!!!

2023幎9月17日
自発的なレビュヌ
5぀星のうち1の評䟡

Terribly bad business people who


Terribly bad business people who deceive customers
As we speak I have not received my items purchased since last week 06/07/23. Today is 14/07/23. Not even a message. After I made a payment.

2023幎7月10日
Couro ロゎ

Couro からの回答

HI Rashid,

we apologise for your experience with us. we checked your order and you have placed the order on 9th of July and an email was sent to your specified email with tracking information.

please note the design you have ordered takes 4 to 6 working days to deliver and is mentioned on the product page.

please feel free to contact us on Customerservice@couro.co.uk to arrange a time for a call back with our customer service and they will look after you.

thankyou

#teamcouro

5぀星のうち4の評䟡

brown scandor

Value: ⭐⭐⭐⭐
Quality: ⭐⭐⭐⭐
Packaging: ⭐⭐⭐⭐⭐
Communication: ⭐⭐⭐⭐⭐
Comfort:⭐⭐⭐⭐⭐
Customer service: ⭐⭐⭐⭐⭐

Very comfortable shoes but not 100% satisfied quality of shoes especially value versus quality wise.
I purchased with 50% discount pay £100 (Actual price is £200) but in my opinion not worth £200 with that quality at all.
Other than very impress with packaging and shoe is actually very comfortable.
There was a little problem with delivery but it was root in from delivery company.
Message few times and they respond time is less than 12 hours which is good.
I will give it go one more time as there is another shoe I like it so will see the quality of second item whether good or not.

2023幎4月16日

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