Cpap Store London ロゎ
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Cpap Store London レビュヌ 

115
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TrustScore 5段階評䟡の3

3.0

医療甚品店
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

I bought this item as it was temporarily unavailable on the manufacturer's online shop - even though it was three times as expensive on the Cpap Store. The price and shipping costs were clearly st... もっず芋る

5぀星のうち5の評䟡

Met with Sam who guided us through the process of which machine to buy. All info was good, we had lots of questions and he gave us information we hadnt considered. Now ive got machine at home im getti... もっず芋る

5぀星のうち1の評䟡

Having posted a genuine (bad) review of Cpapstore, I've made a refund request with PayPal. I instigated 'chat' with cpapstore to ask if listed item new and if from UK. They instantly responded that I... もっず芋る

5぀星のうち5の評䟡

Company website is quite slow but easy to use and order from. Delivery notifications and updates spot on. Despatched and delivered as promised. Only issue was DHL delivering to the wrong address, a... もっず芋る

䌁業情報

  1. 医療甚品店
  2. 医療コンサルタント
  3. 医療機噚提䟛業者
  4. 睡眠クリニック

圓該䌁業による蚘述

At CPAP Store London, our mission is to enhance the sleep quality and overall well-being of individuals living with sleep apnea and other respiratory conditions. We specialize in providing a comprehensive selection of CPAP and BiPAP machines, masks, and accessories from trusted brands like ResMed, Philips Respironics, Fisher & Paykel, and more. We recognize that beginning CPAP therapy can be a significant adjustment. That’s why our experienced and compassionate team is here to support you every step of the way—from selecting the right equipment to achieving lasting comfort and therapy compliance. Why Choose CPAP Store London? Extensive Product Range A wide variety of machines, masks, and accessories tailored to suit your personal therapy needs. Expert Guidance Receive personalized mask fittings, hands-on support, and expert advice from our knowledgeable staff. Convenient Shopping Shop online for fast delivery or visit our centrally located London store for in-person assistance. Customer-Centered Care Your comfort, satisfaction, and long-term success with CPAP therapy are our top priorities. At CPAP Store London, we’re more than a medical equipment provider—we’re your dedicated partner in achieving better sleep and better health. Let us help you breathe easier and sleep more soundly, every night.

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3.0

たあたあ

TrustScore 5段階評䟡の3

115件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.0

すべおのレビュヌ

(115)

過去12か月のレビュヌ数: 2件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Minor order error handled perfectly

My first purchase from this business. I ordered two water tanks for my cpap machine but only one was sent. I contacted them the day the order arrived, they appologised for the error and immediately sent out the missing item.

The sign of a good business is how they handle an error when it occurs not when everything is going just peachy and in that respect I can't fault them.

Happy to recommend

2024幎2月27日
Cpap Store London ロゎ

Cpap Store London からの回答

Thank you for your feedback and the 5-star review. We’re all human and mistakes can happen, but we're always committed to making things right. We truly appreciate your patience and understanding!

5぀星のうち1の評䟡

Avoid at all costs - online shopping experience was close to being a scam in my opinion

Avoid this shop at all costs.

Ordered a specific and somewhat expensive CPAP travel machine which I needed urgently. Without checking with me they instead dispatched some cheap Chinese alternative. I didn't know until it actually arrived.

When I asked what the machine was they tried to claim it was an "Upgrade" - I checked with some trusted knowledgeable sources and they assured me the machine was junk.

Speaking to them via e-mail is impossible, the "admin" person answers in as few words as possible and essentially said "Send it back" - no other info, no address, no RMA, no offer to arrange for postage.

So at my cost I go and buy return postage and send the machine back. It took a long time for them o confirm they'd even pay for it, but given it was their mistake you'd at least expect them to arrange a courier for you.

Around two weeks later I finally get some of my money back - after having to find more money to buy a machine from a reputable supplier.

I say some of my money because they did send the postage money back via PayPal, but to the wrong e-mail address, so the money is now stuck in limbo and I'm still out of pocket, my only mistake being picking these guys.

Interestingly one of the people from this company also "stalked" me on LinkedIn, I noticed they'd been looking at my profile - really creepy and very strange behaviour.

2024幎2月9日
自発的なレビュヌ
Cpap Store London ロゎ

Cpap Store London からの回答

Thank you for sharing your perspective, though it appears there might have been some misunderstandings. The product originally selected was priced at £199.00. Noticing the last piece in stock had been compromised, we proactively opted to enhance your experience by providing a superior £400 model, along with a complimentary mask valued at £109.00, at no additional cost to you. Despite our best efforts to inform you of this generous upgrade through both phone and email, unfortunately, we couldn't establish contact.

It's perplexing, to say the least, that our intention to exceed expectations has led to a less-than-favorable review. We’re left to ponder—upgrading our service seems to have paradoxically underserved us in your eyes. Our decision to cross-reference your LinkedIn profile was driven by sheer bewilderment at your response; it was an attempt to understand, not to intrude. We assure you, our motivations were rooted in confusion.

We wish you well on your endeavours and hope this clarifies our actions. The journey of customer satisfaction is indeed a complex one, and it seems, on this occasion, the path was more convoluted than we anticipated.

5぀星のうち5の評䟡

i needed an oxygen concentrator for my


i needed an oxygen concentrator for my father. Amazon were quoting 4 weeks delivery. CPAP store dispatched the machine immediately. Excellent piece of kit at a good price

2024幎2月9日
Cpap Store London ロゎ

Cpap Store London からの回答

Thank you so much for your feedback! We understand how important timely delivery is and always do our best to accommodate. We truly appreciate your business and your wonderful 5-star review!

5぀星のうち3の評䟡

The postage charge was way to high for


The postage charge was way to high for such a small product.

2024幎2月3日
Cpap Store London ロゎ

Cpap Store London からの回答

Thank you for your feedback. Unfortunately, shipping rates are determined by the postal carriers and are not within our control. We appreciate your understanding.

5぀星のうち5の評䟡

Cpap equip

The order arrived very quickly and was well packed and in A1 condition

2024幎1月18日
Cpap Store London ロゎ

Cpap Store London からの回答

Thank you so much for your 5-star review, dear customer! Your satisfaction truly makes us happy.

5぀星のうち1の評䟡

AVOID SELLING POSSIBLE FAKE PRODUCTS!

AVOID SELLING POSSIBLE FAKE PRODUCTS!! After getting in touch with resmed direct, they confirmed that cpapstorelondon isn't a authorised retailer of there's. Also said they cannot verify the n30i mask I bought from the company and maybe fake due to band across head saying not for resale and not having the fabric cheek protectors it's should. Very disappointed will never make the mistake of dealing with this company again.

2024幎1月1日
自発的なレビュヌ
5぀星のうち5の評䟡

Easy to order

Easy to order. Even though purchased near Christmas, delivery time was good. The product I chose was a nasal mask for £19 in the sale. I purchased it because the mask given to me by NHS Scotland, despite being small, is too large. The product is ok for the money, but not as comfortable around the nose. It digs into my skin a bit and might get very uncomfortable.

2023幎12月29日
Cpap Store London ロゎ

Cpap Store London からの回答

Thank you so much for the amazing 5-star review! Your satisfaction means the world to us, and we're always committed to providing the best support possible. Have a wonderful day! :)

5぀星のうち5の評䟡

Fast delivery and great product


Fast delivery and great product selection. Very easy to use website and great process.

2023幎12月27日
Cpap Store London ロゎ

Cpap Store London からの回答

Thank you So much! Appreciate you taking the tie to write a five-star review about CPAPStoreLondon.co.uk. Have a wonderful ay.

5぀星のうち1の評䟡

Terrible

Goods not received and email to the company querying this was ignored. Ordered on the 18/12 with courier delivery within 1-2 days promised. Recieved a tracking number for DHL but parcel was never received by them

2023幎12月18日
5぀星のうち1の評䟡

paid for fast delivery as it is a life


paid for fast delivery as it is a life threatening condition and a week later i have nothing dhl cant be bothered to deliver this side of xmas. shockingly bad service never use you again and will recommend others dont use use as i run a sleep apnea online support group for coping strategies and speak to hundreds of sufferers regularly.awful disregard for the customer.

2023幎12月19日

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