The N20 Mask Cushions are good quality (don't go for cheaper substitutes - I tried some and was disappointed) and are fairly priced for the quality. They were securely packed and delivered to me in go... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Good price, fast delivery, well packaged. Replacing the old tube with worn out connection and water tank made the unit so much quieter. I should have replaced them 2 years ago.
企業が回答しました
After many years using a Phillips AutoSet CPAP it was time to try a new option. The team at CPAP Victoria made my shopping experience very pleasant and easy and The specials package also provided a fr... もっと見る
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Ruby from the Berwick location was extremely helpful in providing detailed information to ensure that the correct items were being provided the first time. Ruby also understood how important our need... もっと見る
企業が回答しました
企業情報
当該企業による記述
CPAP Victoria is a proudly family-owned and operated business dedicated to helping people across Victoria achieve better sleep and improved quality of life. With over 16 conveniently located clinics, plus a strong online presence, we provide expert care, trusted advice, and access to the latest CPAP technology for the treatment of sleep apnea. Our philosophy is simple: combine world-class products with personalised, face-to-face service. Each of our clinics is staffed by trained consultants who take the time to understand every patient’s individual needs. From diagnosis and trial through to long-term therapy support, our team ensures that patients feel confident, comfortable, and cared for at every step of their sleep health journey. We stock a wide range of CPAP machines, masks, and accessories from leading brands such as ResMed, Philips, and Fisher & Paykel. Our clinics also provide in-person fittings, machine troubleshooting, and loan equipment when required—services that most online-only competitors cannot offer. At CPAP Victoria, we believe in making therapy affordable and accessible. We regularly run promotions, offer trade-in deals, and provide ongoing support to help patients get the best value from their equipment. Above all, our focus is on empowering patients with the knowledge, tools, and confidence they need for long-term success in CPAP therapy.
連絡先
Victoria, オーストラリア
- 1300 750 006
- info@cpapvictoria.com.au
- cpapvictoria.com.au
Sleep Apnoea Diagnosis: What's Next?
4.7
優良
3484件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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CPAP Victoria からの回答
Hi,
Thank you so much for your wonderful 5-star review! 🌟
We’re so happy to hear that you found our service great and ordering easy, making the process simple and smooth for our customers is always our goal. 😊
We truly appreciate your support and look forward to helping you again whenever you need us!
Best regards,
The CPAP Victoria Team
Great service and prices
Great support from Anna at the Footscray office; she was very knowledgeable and helpful. Easy ordering on the website, and easy to make a supplementary purchase in-store. And the prices were great compared with other CPAP suppliers in the area. Top marks!
2026年3月13日
CPAP Victoria からの回答
Hello,
Thank you so much for your wonderful 5-star review! 🌟
We’re thrilled to hear you had such a positive experience with Anna at our Footscray office, it’s fantastic that her knowledge and support made things easy for you. We’re also glad you found our website simple to use and our prices competitive! 😊
Your kind words mean a lot to us, and we truly appreciate your support. We look forward to assisting you again whenever you need us!
Kind regards,
The CPAP Victoria Team
Smooth sailing
I recently purchased a new replacement CPAP machine online and the process was easy and quick. As I had brought my previous machine through CPAP Victoria they had my therapy details on file which made the setup easier although I did need to drop in to my local centre for some fine tuning the staff were excellent and this only took a few minutes.
2026年3月13日
CPAP Victoria からの回答
Hello,
Thank you so much for your wonderful 5-star review! 🌟
We’re thrilled to hear that your replacement CPAP machine purchase was smooth, easy, and quick! It’s great that having your previous therapy details on file made the setup easier, and we’re so glad our team could assist with the fine-tuning in just a few minutes. 😊
We truly appreciate your kind words and continued support, and we look forward to helping you again whenever you need us!
Best regards,
The CPAP Victoria Team
I had a stock out on one item but i…
I had a stock out on one item but i loved the communication and options given by customer service who were a great help.
2026年3月12日
CPAP Victoria からの回答
Hi there,
Thank you so much for your wonderful 5-star review! 🌟
We’re so glad to hear that our customer service team was able to help and keep you informed, even with a stock shortage. Providing clear communication and helpful options is always our goal! 😊
We truly appreciate your kind feedback and support, and we look forward to assisting you again in the future.
Best regards,
The CPAP Victoria Team
CPAP Victoria からの回答
Hi,
Thank you so much for your 5-star review! 🌟
We’re so glad to hear you were happy with the speedy delivery, getting your order to you quickly is always our priority! 😊
We truly appreciate your support and look forward to helping you again in the future.
Kind regards,
The CPAP Victoria Team
Avoid Aust Post carriers
the carrier you used for delivery was awful. Australia Post contractors are terrible. i was sent a text at 930 am to ask if i was okay to have item left, and then delivery driver did not ring bell, nor knock and left a card to say i was not at home, so took item to a post office. Would have been easier and less hassle to drive to a store location and pick it up myself.
2026年3月10日
CPAP Victoria からの回答
Hi there,
Thank you for taking the time to share your feedback, and I’m really sorry to hear about your delivery experience, I completely understand how frustrating and inconvenient this would have been.
While we do our very best to dispatch orders promptly, once parcels are handed over to Australia Post, there is unfortunately a limited amount of control we have over how deliveries are handled. That said, your experience is certainly not what anyone would expect, especially after confirming it was okay for the item to be left.
It may be helpful to provide this feedback directly to Australia Post, as it allows them to address the issue with the delivery driver and improve their service.
We truly apologise for the inconvenience this has caused and appreciate you bringing it to our attention.
Warm regards,
The CPAP Victoria Team
CPAP Victoria からの回答
Hi there,
Thank you for taking the time to share your feedback.
We’re sorry to hear that you found our pricing expensive, and we completely understand how important value for money is. We always aim to offer competitive pricing alongside quality products and support, but we appreciate that this may not always meet expectations.
Your feedback is really valuable to us, and we’ll certainly take it on board as we continue to review our pricing and offers.
Thank you again for your honesty and support, it truly means a lot.
Warm regards,
The CPAP Victoria Team
Fantastic service
My mask was ready to be picked by wife as I'm in hospital, I had paid for debit card online to be picked up at Berwick branch
2026年3月3日
CPAP Victoria からの回答
Hi there,
Thank you so much for your wonderful 5-star review! 🌟
We’re so glad to hear that your mask was ready and waiting for pick-up at our Berwick branch, we’re always happy to help make things easier, especially while you’re in hospital. 😊
We truly appreciate your support and kind feedback, and we wish you a smooth and speedy recovery!
Best regards,
The CPAP Victoria Team
Prompt delivery
2026年3月6日
CPAP Victoria からの回答
Hi,
Thank you so much for your 5-star review! 🌟
We’re delighted to hear that you were happy with the prompt delivery, getting your order to you quickly is always our goal! 😊
We truly appreciate your support and look forward to assisting you again in the future.
Best regards,
The CPAP Victoria Team
Quick service from ordering to deliver…
Quick service from ordering to deliver no hassles thank you
2026年3月5日
CPAP Victoria からの回答
Hi,
Thank you so much for your wonderful 5-star review! 🌟
We’re so happy to hear that your experience from ordering to delivery was quick and hassle-free, that’s exactly what we aim to provide! 😊
We truly appreciate your support and look forward to helping you again whenever you need us.
Best regards,
The CPAP Victoria Team
it was super easy to communicate via…
it was super easy to communicate via email and got sent the link to the item I was looking for. Simple and easy
2026年3月6日
CPAP Victoria からの回答
Hello,
Thank you so much for your wonderful 5-star review! 🌟
We’re thrilled to hear that communicating via email was simple and that you were able to quickly get the link to the item you needed. Making things easy and straightforward for our customers is exactly what we aim for! 😊
We truly appreciate your support and look forward to helping you again whenever you need us.
Best regards,
The CPAP Victoria Team
Ordered replacement masks and they…
Ordered replacement masks and they arrived within two days which was great.
2026年3月2日
CPAP Victoria からの回答
Hi there,
Thank you so much for your wonderful 5-star review! 🌟
We’re delighted to hear that your replacement masks arrived so quickly, getting your orders to you promptly is always our goal! 😊
We truly appreciate your support and look forward to assisting you again whenever you need us.
Best regards,
The CPAP Victoria Team
Always patient and great.
Always patient and great, everyone took the time to answer any questions I had. It really helped the process getting a cpap machine.
2025年11月28日
CPAP Victoria からの回答
Hi,
Thank you so much for your wonderful 5-star review! 🌟
We’re so glad to hear that our team was patient and took the time to answer all your questions, making the process of getting a CPAP machine easier is exactly what we aim for. 😊
We truly appreciate your kind words and support, and we look forward to helping you anytime you need us!
Best regards,
The CPAP Victoria Team
Improved health.
Very good price, arrived a lot sooner than expected. Have only been using CPAP machine for a short while, but already noticing vast improvement in my health.
2026年3月2日
CPAP Victoria からの回答
Hello,
Thank you so much for your wonderful 5-star review! 🌟
We’re thrilled to hear that your CPAP machine arrived quickly and at a great price, we are so happy to hear that you’re already noticing improvements in your health! That’s exactly why we love what we do. 😊
Thank you again for your kind feedback and support, and we look forward to continuing to assist you on your sleep journey!
Best regards,
The CPAP Victoria Team
CPAP Victoria からの回答
Hi there,
Thank you so much for your amazing 5-star review! 🌟
We’re so happy to hear that your online purchase went smoothly, and that you were pleased with our prompt responses and fast delivery. It’s wonderful to know everything was spot on! 😊
We truly appreciate your support and look forward to helping you again whenever you need us.
Best regards,
The CPAP Victoria Team
Quick delivery thank yiu
2026年3月3日
CPAP Victoria からの回答
Hi there,
Thank you so much for your lovely 4-star review! 🌟
We’re so glad to hear your delivery was quick, that’s exactly what we aim for! 😊
We truly appreciate your support, and thank you again for your kind feedback.
Kind regards,
The CPAP Victoria Team
CPAP Victoria からの回答
Hi,
Thank you so much for your kind review! 🌟
We’re really glad to hear you found our staff friendly, that means a lot to us 😊
We also appreciate your feedback regarding pricing. We always aim to be as competitive as possible while providing quality products and support, and your comments will definitely be taken on board.
Thank you again for your support, and we hope to assist you again in the future!
Warm regards,
The CPAP Victoria Team
Will get my custom again
Easy and efficient to order via website and products delivered fast and at reasonable prices. Have a good range of CPAP products & accessories and most brands are catered for.
2026年2月24日
CPAP Victoria からの回答
Hi,
Thank you so much for your wonderful 5-star review! 🌟
We’re thrilled to hear that you had a positive experience shopping with CPAP Victoria, it’s great to know you found the website easy to use, the delivery fast, and the pricing reasonable. We’re also glad our range of CPAP products and accessories met your needs 😊
We truly appreciate your support and look forward to helping you again next time!
Best regards,
The CPAP Victoria Team
It was the usual seamless experience
It was the usual seamless experience. Price was good, ordering was easy, stuff turned up as advised.
2026年2月26日
CPAP Victoria からの回答
Hi there,
Thank you so much for your wonderful 5-star review! 🌟
We’re so happy to hear you had another seamless experience with CPAP Victoria, from great pricing and easy ordering to receiving your items as expected. That’s exactly the experience we strive to provide! 😊
We truly appreciate your continued support and kind feedback. We look forward to helping you again whenever you need us!
Best regards,
The CPAP Victoria Team
CPAP Victoria からの回答
Hello,
Thank you so much for your 5-star review! 🌟
We’re delighted to hear you had a great experience with CPAP Victoria, your kind words truly mean a lot to our team. 😊
We really appreciate your support and look forward to helping you again whenever you need us!
Best regards,
The CPAP Victoria Team
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