Care Quality Commission レビュー 87

The function of tge cqc is to not pay anything out. The staff are incompetent, dishonest and working to a single objective - to avoid responsibility for anything. A complete waste of time and money.

They visit nursing homes with dementia patents and write up their reports as if those patients they have talked to have an idea what they are on about! I have read their inspection reports about a couple of nursing homes and then I visited those nursing homes to see what they really are like. The first impression can be very misleading and believe me this is almost always the case with nursing homes if they are funded by local authorities. CQC inspectors of course know this very well but since they do not want the elderly to benefit from CHC funding they tend to write very positive things about local authority funded care homes- well, this is at least what I think.

After they carried out their biased and simply appalling assessment, CHC Oxford cut the eligibility funding and my mum then had to be transferred from her nursing home to a local authority funded care home. The local authority funded care home I visited had a friendly staff and somewhat acceptable lounge which was also used as a dining area, and clean bedrooms with basic furnishing. The outside seating area was small but looked tidy. This LA funded nursing home was of course inspected by CQC and their services were described as "outstanding" by this organisation... However, after my mum was transferred to this local authority funded care home, I cannot give their name for legal reasons, I noticed a couple of things wrong from the very beginning:

1- My mum needed a pressure mattress and assistance with everything from A-Z. But I often found her left on her own asleep in a dirty chair with no side supports and a pressure mattress!

2- Due to safety concerns my mum had to have her own bedroom. However, this place only provided a shared accommodation and re-located her to a single room just prior to she became very ill.

3- My mum was at high risk of malnutrition and dehydration. At this local authority funded nursing home she rapidly lost weight and had to be admitted to hospital on her third week.

4- Since my mum was doubly incontinent the nursing home had to regularly change her pads. This was of course not the case and my mum eventually caught a nasty infection.

Before I knew it, my mum died within a month! This organisation does not even investigate how long on average patients with certain comorbidity live in a nursing home and how such statistics differs from one nursing home to another. Of course, if such statistics were made available, that would have been a public outcry across the country.