I'm so impressed with this shop. They went completely above and beyond to make sure everything was perfect. You can tell they actually care about their customers. Also, can we talk about the packaging... もっと見る
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Couldn’t ask for better service! Have purchased pokemon items from crazygamer a few times, as we collect as a family. Most recently I hadn't been able to secure the phantasmal flames UPC box or booste... もっと見る
Proper time wasters been trying to order for over a hour and apparently been second in the queue for over 30 mins with another window open watching the stock count go down even tho I’m apparently seco... もっと見る
企業が回答しました
Having left my Christmas shopping to the last minute once again, I found myself in urgent need of a Hello Kitty Tamagotchi. Crazygamer had one in stock, and I think it might literally have been th... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Crazygamer, we're your go-to destination for all things gaming, offering swift, complimentary delivery on orders over £100. After a 10-year hiatus, Crazygamer is back and thriving. Our vast selection includes brand-new Pokémon TCG items, individual cards, gaming merchandise, video games, and cutting-edge computing tech. While our computing items ship directly from trusted suppliers, everything else is dispatched with care from our headquarters. Your support and positive reviews fuel our growth as we prepare for our return to the high street. Choose Crazygamer for all your gaming needs. We can't wait to serve you, and we thank you for being part of the Crazygamer community.
連絡先
27 Pinewood Crescent, WN2 2DT, Wigan, 英国
- 07955 036455
- crazygamer.uk
4.2
ほぼ満足
91件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 71％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service having bought online for…
Great service having bought online for delivery and collected in store. Shop is in a cool unit.
2025年10月29日
Even though there was a queue
Even though there was a queue. I was patient and waited till went to queue 1. Managed to get all items exc UPC.
Thank you Crazy Gamer
2025年10月29日
Crazygamer LTD からの回答
Hi Ash,
You didn’t press the goat button.
No goat button = no queue movement.
That’s literally the whole thing.
Correct behaviour: 🐐➡️👆➡️✔️
Your behaviour: 👀🐐 … ⏳ … ❌
The system doesn’t advance anyone who doesn’t confirm they’re human.
So the queue didn’t fail. The stock didn’t fail.
You just… didn’t press the goat.
🐐🐐🐐🐐🐐🤣
Regards,
Paul
Horrible experience for preorder
Had the same horrible experience as many others when trying to preorder an ETB last night. The website was struggling majority to load and once online I managed to add an ETB and a booster box to my basket. I tried checking out for over 2 hours in the basket being second in the queue waiting for it to load. The owner thought it would also be hilarious to include a video of a goat for you to click on as you waited but nothing happened. I wasted over 3 hours in total of my life waiting to preorder being the first on the site and lots of stock still available only to be unable to order. Extremely frustrated by this!! Would not recommend shopping here or ever trying to preorder here again.
2025年10月29日
自発的なレビュー
Crazygamer LTD からの回答
What you experienced wasn’t a website fault. You hit the anti-bot check.
The goat button isn’t a joke. It’s our bot-trap. If you don’t press it correctly, or your session stalls, the system flags you as automated and freezes your position in the queue. That’s why you stayed at “second” while stock continued to sell to customers who passed verification.
Being “first on the site” doesn’t bypass bot protection, and the items in your basket aren’t reserved until checkout begins.
I understand the frustration, but this wasn’t an error on our side. It was a timed-out session that failed the human-check.
Regards,
Paul
Proper time wasters AVOID and save your time.
Proper time wasters been trying to order for over a hour and apparently been second in the queue for over 30 mins with another window open watching the stock count go down even tho I’m apparently second in the queue, proper waste of my time for a product I’ve been trying to get my hands on. I think it should change to be a joke shop because that’s what they are JOKERS! Screenshots taken for prove if they try and deny it.
2025年10月29日
自発的なレビュー
Crazygamer LTD からの回答
Let’s be clear. The comments you’re making aren’t helping you, and they certainly won’t get you stock.
Nothing went wrong on our side. The item sold out due to very high demand, which is exactly what happens in every major release. Being shown as “second in the queue” in one window does not guarantee stock or hold anything for you.
Accusations, insults, and conspiracy theories don’t change the facts, and they don’t speed anything up. If this behaviour continues, we’ll simply decline future custom for pokemon pre-orders.
Take a minute, reset, and if you have a genuine complaint, I’m happy to help. Otherwise there’s nothing more to say.
Regards,
Paul
Amazing store and owners!
I recently purchased from this store, unfortunately one of my items were delayed (completely out of the hands of crazy gamer) I emailed them just double checking all was fine with my order. I was emailed back very quickly from Paul who assured me my order was still on track. It has arrived in perfect condition with great packaging. 10/10 store glad to support small businesses. Will be a frequent customer thanks :)
2025年10月29日
自発的なレビュー
Great customer service
Great customer service! Hats off to Paul for his communication and sorting my order!
2025年10月1日
Ordered a pokemon box online single…
Ordered a pokemon box online single order for ex box. Only to be refunded almost instantly, so ring to ask what's going on to be told that I 'botted' the item. The guy on the phone was very rude and quite aggressive. Mate not everyone is a scalper. I rip pack dont keep them its not my fault I saw you had stock and tried to buy one. Prehaps go throught and see who the scalpers are surly you can see who ordered multiple times to the same address.
2025年9月24日
Crazygamer LTD からの回答
10 orders in 1 minute, multiple people checking out and paying for an item at the exact same time, you expect us to believe that you did not use automated methods to order the item moments after it went live on our website? As for claiming I was rude and aggressive, i thought i was quite polite given the situation. We cannot provide what we don't have and our website cannot stop people that have already passed the final stock check before being allowed to pay. Maybe if your group didn't all spend your time botting you would not have created this situation for yourselves!
The best TCG shop going
The best TCG shop going, another pre order, another awesome delivery. No scalper prices just good service! Thank you A+++++
2025年9月1日
Excellent company
Excellent company. Two pre-order items were fulfilled, and both arrived in perfect condition on the day of release. I received sufficient email updates throughout the transaction. I would definitely order from Crazygamer again. Thanks
2025年7月25日
Fantastic from start to finish
Fantastic from start to finish
Pre ordered Pokemon products and they were delivered exactly when stated, really well packaged with some good pull sprinkle dust on them for good measure :D
Would defo use this site again, thank you!
2025年7月25日
Brilliant
Awesome company. Purchasing was easy, communication was great and item was exactly as described, very well packaged and sent fast. Thank you, will definitely buy from them again.
2025年7月25日
Sent parcel on day of release in good condition
Sent parcel on day of release and in very good time. not damaged or bent at all either. :)
2025年7月25日
Great online store
Great online store. Pre-ordered some Pokemon products through this store. Due to stock issues, they reached out and gave me the option to substitute some items instead. I really appreciate the communication here, a lot of shops would cancel the order instead but these guys went the extra mile. Thanks again, one happy customer!
2025年7月18日
自発的なレビュー
Phenomenal service
Phenomenal service - when informed allocations had been cut, I was told I could swap to a different product, or have a refund.
Stellar communication the whole way through, and definitely one of the smoothest! Will be recommending☺️
2025年7月14日
自発的なレビュー
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