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CREATE Fertility - Birmingham レビュー 

163
TrustScore 5段階評価の3.5

3.5

6270 Bishops Court, Solihull Parkway, B37 7YB Birmingham, England, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We have used create over the cause of 4 years now, the first being in 2022/2023 which resulted in our Son and then again recently! It was so lovely to see some friendly faces when we returned. The l... もっと見る

企業が回答しました

5つ星のうち5の評価

We can’t even begin to tell you how grateful we are to Create Fertility (Birmingham). From our very first appointment we were no long a number in a never ending list but a couple longing to become p... もっと見る

企業が回答しました

5つ星のうち5の評価

All the care staff were so kind, caring and supportive to us through our whole ivf journey. No question was to big or small there was always someone on hand on the phone to give you the answer. From t... もっと見る

企業が回答しました

5つ星のうち3の評価

Create Fertility in Birmingham were all lovely but sadly didnt get the outcome we expected. Everyone was compassionate and caring during the appointments We had mild male factor so were advise... もっと見る

企業が回答しました


企業情報

  1. 不妊治療院
  2. 不妊治療専門医
  3. 精子バンク

当該企業による記述

As part of the world's leading fertility group, we combine global expertise with personalised fertility treatment from your caring local team, to achieve exceptional success rates.


連絡先

  • 6270 Bishops Court, Solihull Parkway, B37 7YB, Birmingham, England, 英国

  • 0121 272 9515

3.5

まあまあ

TrustScore 5段階評価の3.5

163件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 72%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.5

すべてのレビュー

(163)

過去12か月のレビュー数: 142

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Blessed with a baby girl

Blessed with a baby girl thanks to the friendly and helpful staff at Create in Birmingham.
If we ever had any questions or problems they were only a phone call or email away and were prompt with their responses.

2022年2月11日
CREATE Fertility - Birmingham ロゴ

CREATE Fertility - Birmingham からの回答

Hi Kirsty,

Congratulations! This is wonderful news! Thank you so much for taking the time to leave a review and sharing your journey.

We wish you all the best,
CREATE Fertility

5つ星のうち5の評価

Successful treatment leading to birth…

Successful treatment leading to birth of our beautiful daughter. Staff were brilliant and good communication

2021年12月29日
CREATE Fertility - Birmingham ロゴ

CREATE Fertility - Birmingham からの回答

Hi Laura,

Congratulations! Thank you so much for taking the time to leave a review and sharing your journey. We're so happy we were able to support you.

We wish you all the best,
CREATE Fertility

5つ星のうち1の評価

Don't do it!!

We've really been so let down by Create Birmingham and even after doing us such a disservice after we've paid them many thousands, they can't even be bothered to respond properly to our formal complaint that we made in July and this is the fobbing off we're still experiencing. We've now made a referral to hfea.
If you're considering using them, please first search on Facebook ivf support groups and you'll see the extraordinary number of distressed patients from create. This is because those comments can't be removed, unlike Google and trust pilot etc.
I also find it fascinating that they have time to respond to the 1 star reviews on here, as I'm sure they will with mine. That leaves me even more intrigued as to why they have time to reply to public exposure but not to private emails. And I await the incongruent publicly attentive reply below...

2022年11月3日
自発的なレビュー
CREATE Fertility - Birmingham ロゴ

CREATE Fertility - Birmingham からの回答

Hi Julia,

Thank you for giving us your feedback and we're really sorry to hear you were not happy with your experience with us.I can assure you, that all our staff put patient care at the heart of everything they do, so I'm sorry you didn't feel this happened. We have been in contact with you to resolve the issue, but if you would like to contact us further please do not hesitate to reach us at: support@createfertility.co.uk. We wish you all the best in the future.

Kind regards,
CREATE Fertility

5つ星のうち5の評価

Fantastic

We felt held and supported throughout our whole experience

2021年10月28日
CREATE Fertility - Birmingham ロゴ

CREATE Fertility - Birmingham からの回答

Hi,

Thank you so much for taking the time to leave a review for our Birmingham clinic and for sharing your story.

Best wishes, CREATE Fertility

5つ星のうち5の評価

I can’t praise the whole team at Create…

I can’t praise the whole team at Create Fertility Birmingham highly enough. They guided us through every step of our journey. They were always available to answer any questions. Everyone was so friendly at all our appointments. They made all our dreams come true. Our baby boy born in July 2022.I would highly recommend them to anyone.

2022年10月20日
自発的なレビュー
CREATE Fertility - Birmingham ロゴ

CREATE Fertility - Birmingham からの回答

Hi Parminder,

Thank you so much for taking the time to leave a review and sharing your journey. Congratulations! We're absolutely thrilled to hear it was a success and are sending nothing but love to you and your family.

We wish you all the best,
CREATE Fertility

5つ星のうち5の評価

Very good experience and i am very…

Very good experience and i am very happy i have a baby boy on 01/09/2022
Thank you everyone 🙏

2021年12月10日
CREATE Fertility - Birmingham ロゴ

CREATE Fertility - Birmingham からの回答

Hi,
Thank you so much for taking the time to leave a review and sharing your journey. Congratulations!

Best wishes, CREATE Fertility

5つ星のうち5の評価

Such helpful and caring staff

Such helpful and caring staff. Nothing too much trouble and went above and beyond. We wouldn’t have our baby boy without them

2021年10月16日
CREATE Fertility - Birmingham ロゴ

CREATE Fertility - Birmingham からの回答

Hi Jayne,

Thank you so much for taking the time to leave a review and sharing your journey. Congratulations! We're absolutely thrilled to hear it was a success and are sending nothing but love to you and your family.

We wish you all the best,
CREATE Fertility

5つ星のうち4の評価

Staff were friendly and helpful. I think a little more time should be given to explain things a little more thoroughly, but overall ok.

Although the whole experience was stressful, staff were very friendly and helpful. I found that I wasn't informed completely about the additional costs that may occur, also I wasn't given the option about seeing the on call doctor regarding my asthma and then was charged an extra £200, and the doctor that came to see me had to google the medication and inhaler I was on.

2021年10月19日
CREATE Fertility - Birmingham ロゴ

CREATE Fertility - Birmingham からの回答

Hi Rajinder,

Thank you so much for taking the time to leave a review and sharing your journey. Thank you for giving us your feedback and we will take it on board and learn from it.

We wish you all the best,
CREATE Fertility

5つ星のうち5の評価

Forever grateful

Myself and my partner will be forever grateful to create Birmingham for our little miracle, without there knowledge, care and compassion our IVF journey wouldn’t haven’t been the same, it was tailored to us, we felt support throughout the process. They made what seemed impossible, possible and for that we will never be able to thank them enough.

2022年9月13日
CREATE Fertility - Birmingham ロゴ

CREATE Fertility - Birmingham からの回答

Hi Sara,

Thank you so much for taking the time to leave a review and sharing your journey at our Birmingham clinic. We are sending nothing but love.

Best wishes, CREATE Fertility

5つ星のうち5の評価

I am very thankful to create fertility…

I am very thankful to create fertility team. After 13 years I am conceived and now I have a baby boy. A big thank you

2022年9月9日
CREATE Fertility - Birmingham ロゴ

CREATE Fertility - Birmingham からの回答

Hi Sandeep,

Thank you so much for taking the time to leave a review and sharing your journey. Congratulations! We're absolutely thrilled to hear it was a success and are sending nothing but love to you and your family.

Best wishes, CREATE Fertility

5つ星のうち5の評価

Amazing service and a magical result!

We spent almost 18 months trying to conceive and it was during the Covid-19 pandemic that we kicked off the investigation process with the NHS. Due to Covid delays, it took almost a year to get all our tests done.
So we decided to go private and approached Create for an initial ultrasound, consultation and semen analysis. We were booked in really quickly and within 6 weeks we were told what our issue was and given a treatment plan.
We decided to wait for NHS funding approval before we proceeded and luckily for us that came about 2 months later and the NHS’ clinic of choice happened to be Create which was fortunate as Create already knew us! We had a few tests to repeat as they had expired due to the time lapse and then we agreed a date to begin and we started the process!
It was not easy - it was a stressful time with a lot of injections and medications. Egg collection went amazing but we had to take a break between that and transfer due to my hormone levels.
We managed to freeze some embryos and we got pregnant on the first frozen transfer! We now have the most beautiful baby boy that has made the entire journey beyond worthwhile.

I cannot thank the Create team enough for their exceptional level of care. Every single step of the way, the team at Create were brilliant. From the reception team through to the consultants that performed all the procedures! They even maintained a level of consistency so I tended to see the same faces through my appointment. We hadn’t known anyone who had undergone IVF in the past so we didn’t 100% know what to expect at each stage but they kept us informed and educated on what they were doing now, and what they would do next.

I would recommend Create to anyone on this difficult journey and now holding my beautiful baby, I wish the same happiness on everyone!

2022年8月31日
自発的なレビュー
CREATE Fertility - Birmingham ロゴ

CREATE Fertility - Birmingham からの回答

Hi Abisola,
Thank you so much for taking the time to leave a review and sharing your journey. Congratulations! We're absolutely thrilled to hear it was a success and are sending nothing but love to you and your family.

Best wishes, CREATE Fertility

5つ星のうち5の評価

Create Birmingham

My wife and I had reciprocal IVF at Create Birmingham. We have had 2 embryo transfers and have 2 beautiful sons as a result. We have been so pleased with the professionalism and quality of care from the staff at Create and we would definitely recommend the clinic!

2022年8月16日
CREATE Fertility - Birmingham ロゴ

CREATE Fertility - Birmingham からの回答

Hi Lucy,

Thank you so much for taking the time to leave a review and sharing your journey. Congratulations, this is wonderful news and so happy to hear you are all safe and happy. We are sending you nothing but love.

Best wishes, CREATE Fertility

5つ星のうち5の評価

Create fertility were amazing

Create fertility were amazing. They were companionate towards myself and my husband. They were informative every step of our process.
We are now very proud to announce that I got pregnant on our 1st round of Mild ICSI IVF.
I gave birth to a beautiful baby girl and we couldn’t be happier. Would 100% recommend Create Fertility as they are Very friendly and caring staff, will definitely use them again in the future.

2022年8月10日
CREATE Fertility - Birmingham ロゴ

CREATE Fertility - Birmingham からの回答

Hi Amie,
Congratulations! We're so happy to hear you are safe and healthy with a beautiful baby girl! Thank you so much for taking the time to leave a review for our Birmingham clinic and sharing your story.

Best wishes, CREATE Fertility

5つ星のうち5の評価

Very friendly and professional team

Very friendly and professional team, from the receptionists to the doctors and nurses. We had a very good experience with the doctor and were explained the treatment options. We were lucky to have beem referred via NHS and thankfully have a successful pregnancy in our first cycle.

The nurses were very helpful in answering any questions that I had and were very reassuring when I was experiencing some moderate side effects from the treatment. They would follow an email query with a phone call which was always unexpected but very welcome and reassuring.

Overall, we have had a great experience. Thank you Create team, for all the hard work you do and the quality of care you provide.

2022年5月20日
CREATE Fertility - Birmingham ロゴ

CREATE Fertility - Birmingham からの回答

Hi,
Thank you so much for taking the time to leave a review and sharing your journey. We're over the moon to hear it worked 1st time for you! We are sending you nothing but love.

Best wishes, CREATE Fertility

5つ星のうち5の評価

Thank you to CREATE

We want to thank all the staff and team at CREATE. Although we had few eggs and ended up with 2 embryos only, first embryo transfer was successful for us. All thanks to the doctors, nurses and the rest of the staff for their help and support during our most difficult time. We have been blessed with a beautiful baby boy after 9 years of infertility.

2022年5月19日
自発的なレビュー
CREATE Fertility - Birmingham ロゴ

CREATE Fertility - Birmingham からの回答

Hi Nazma,
Thank you so much for taking the time to leave a review and sharing your journey. We are over the moon to hear you are pregnant! We are sending you nothing but love.

Best wishes, CREATE Fertility

5つ星のうち5の評価

Would highly recommend

I would highly recommend Create. I was under the Birmingham clinic ans did some of my tests in the Oxford Clinic. They supported us for 3 years and we now have our beautiful rainbow baby. Special thanks to Dr Felix and Bridget the nurse in Oxford

2022年5月6日
自発的なレビュー
CREATE Fertility - Birmingham ロゴ

CREATE Fertility - Birmingham からの回答

Hi Jessica,

Wow, congratulations! We're absolutely over the moon for you! Thank you so much for taking the time to leave a review and your lovely words about our Birmingham/Oxford clinics.

Wishing you all the best,
CREATE Fertility

5つ星のうち5の評価

The only Fertility Clinic you need!

We can’t even begin to tell you how grateful we are to Create Fertility (Birmingham). From our very first appointment we were no long a number in a never ending list but a couple longing to become parents in a caring and incomparable environment.

Create gave us every confidence with their support and impeccable guidance that we are now so proud and overwhelmed to welcome our baby girl born 22.03.22.

2022年4月27日
CREATE Fertility - Birmingham ロゴ

CREATE Fertility - Birmingham からの回答

Hi Kimi,

Wow, congratulations! We're absolutely over the moon for you! Thank you so much for taking the time to leave a review and your lovely words about our Birmingham clinic and staff!

Wishing you all the best,
CREATE Fertility

5つ星のうち5の評価

All the care staff were so supportive

All the care staff were so kind, caring and supportive to us through our whole ivf journey. No question was to big or small there was always someone on hand on the phone to give you the answer. From the start we were given all the information that was essential to make the right decisions about the treatment we wanted. We had regular appointments and were kept fully up to date on progress and next steps.

2022年4月22日
CREATE Fertility - Birmingham ロゴ

CREATE Fertility - Birmingham からの回答

Hi,

Thank you so much for taking the time to leave a review and your lovely words about the clinic and staff! We're so happy you felt supported by our team.

Wishing you all the best,
CREATE Fertility

5つ星のうち4の評価

Great result but a bit of a production line

I cannot fault the outcome of the treatment that I received. However, I did feel along the way that it was quite impersonal. Throughout the appointments I had at the clinic, I never saw the same person twice and so was unable to form any kind of relationship with anyone where you really felt like they were invested in your care.
I had naively thought that the consultant, who our initial consultation was with, may have been involved at some point in the actual treatment but actually, we never heard from or saw them again after the initial zoom consultation.
Unfortunately, I had a bad reaction to the anaesthetic used during egg collection and deteriorated throughout the day afterwards. This wasn’t picked up whilst there and I felt like I was discharged from the clinic too quickly after the surgery, with my husband saying I was pretty delirious when he picked me up. It was clear that they needed the bed and so I had to leave.
The cleanliness of the clinic and protocol were all great. It would just have been nice to have had a little bit more of the ‘human touch’ along the way.

2022年4月14日
CREATE Fertility - Birmingham ロゴ

CREATE Fertility - Birmingham からの回答

Hi,

Thank you for giving us your feedback as we do always look for ways to improve out services. We're really sorry to hear you felt we lacked a personal touch as we do really try to ensure this for all our patients.
Although you may be treated by different people we can assure you they work very closely to ensure nothing is missed and an exceptional quality in care is provided.
We know it's a stressful journey and having that support around you is key, so we're sad to hear you felt we didn't offer that. Again thank you for giving us your feedback and we will take it on board and learn from it.

We wish you all the best,
CREATE Fertility

5つ星のうち5の評価

Complete pros

NHS was a complete waste of time and the worst experience we had. Create Fertility came to the rescue and 9 months later, bingo!

2022年3月17日
自発的なレビュー
CREATE Fertility - Birmingham ロゴ

CREATE Fertility - Birmingham からの回答

Hi Nial,

Thank you so much for taking the time to leave a review for the clinic.

Best wishes, CREATE Fertility

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