Very simple set up, management and tracking of the project. The tools for using links to social media, and QR codes for the project also really helpful. Any questions I had, were usually answered quic... もっと見る
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レビュアーのコメントを見てみましょう
Crowdfunder has been a great experience so far! My campaign is still live, but the help I have received from the team - and their colleagues at Sport England - has been exemplary! As this is my first... もっと見る
企業が回答しました
It was a great experience. Crowdfunding is a wonderful way to help people bring their ideas to life and finish their projects. It gives creators the support they need and allows others to contribute... もっと見る
企業が回答しました
everything was perfect until the final payment. The crowdfunder was to hrlp my friends son pay for my friends funeral. It raised £4,205 but because the final payments came after the funeral, i paid hi... もっと見る
企業が回答しました
企業情報
当該企業による記述
Crowdfunder gives you the tools, knowledge and support to make your crowdfunding journey a success. Whether you are raising funds for your charity, business, community or anything else, then we want to help you. Unlike other crowdfunding sites, we have millions of pounds of +Extra Funding available from our partners meaning your fundraising efforts could be substantially boosted.
連絡先
3 Southview House, St Austell Enterprise Park, Carclaze, PL25 4EJ, St Austell, 英国
- support@crowdfunder.co.uk
- crowdfunder.co.uk
4.3
優良
2914件のレビュー
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Crowdfunder were really helpful and…
Crowdfunder were really helpful and there was always someone on hand to offer me advice when I had a question. Registering can take some time, but I didn't find it too hard.
2025年6月20日
Crowdfunder UK からの回答
Hello,
Thank you so much for your wonderful feedback. We truly appreciate you taking the time to share your positive experience with us.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Good for charities due to match-funding
Match-funding made a huge difference to our campaign so for that reason alone I would have given 5 stars. The reason I gave 4 stars is because it was a bit confusing as to how the charity page related to the project page and there seemed to be a lot of duplication in the admin. The communications also give the impression that it will be easy to get answers to any questions you have but actually I couldn't find a way to just call someone with questions and it took a long time for anyone to respond to questions I submitted by the online contact form.
2025年6月10日
Crowdfunder UK からの回答
Hello Sue,
Thanks so much for taking the time to leave your considered feedback.
We're so glad to hear you've had a good experience and benefitted from the match funding available through our platform.
I'll pass your feedback on regarding setting up your charity page to the correct team.
We would love it if we could manage to speak to everyone on the phone, however, with up to 200 projects added a day, we just cannot speak to everyone and only talk over the phone if absolutely necessary.
We are a small team and want to help as many people as possible in a day and email is the best way to do this. We aim to answer all queries within 1 working day, although during busy periods this can take a little longer.
We hope to help you Crowdfund again in the future!
Kind Regards,
Emily
great experience
great experience!
we are leaving ours open and kind people are still donating
2025年6月13日
Crowdfunder UK からの回答
Hello Susan,
Thank you so much for your wonderful feedback.
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to continuing to work with you and hope The Pigeon Advocacy Conference is a success!
Best wishes,
Crowdfunder Support
Crowdfunder UK からの回答
Hello Rich,
Thank you so much for your wonderful feedback.
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Say that it's free
Say that it's free, then charge supporters and also withdrawal at end. It would be better if they were honest upfront, people wouldn't mind so much.
2025年6月14日
Crowdfunder UK からの回答
Hello Amanda,
Thanks for taking the time to leave a review with your feedback.
I'm sorry that you didn't find the information about fees clear when setting up your Crowdfunder page. We have our full list of fees on our website and before you set your page live, your fee structure was displayed along with our Terms & Conditions for you to agree to.
We have waived our Crowdfunder Platform fees for charities, community and personal projects. You were charged 0% platform fee by Crowdfunder but please note the payment processor we use will still charge their fee which is typically 2.4% plus 20p per transaction (plus VAT).
When making a pledge or donation, supporters have the option to leave Crowdfunder a tip. They can choose how much or how little to give, or if they would like to tip at all.
The tip is used by Crowdfunder so that we can help more projects. As we do not charge any platform fees for projects that are charitable causes, not for profit and personal fundraisers, we therefore rely on the generosity of those that can afford it, to tip the platform. It's through voluntary tips that we can break even and can cover our staff costs.
We hope that you will continue to use Crowdfunder to support great causes in the future.
Warm regards,
Crowdfunder Customer Support
Looks the part, little disorgnaised
Looks the part, but terribly convoluted when you are a charity looking to use the platform. Registering took an age, and even when that was done, they misallocated you as a completely different entity, and welcomed you as a political party and not a charity.
If I am to trust them to keep dononations safe, and ensure those donations are allocated to the charity and not disappear elsewhere, then I need something a little more organised, and little more trustworthy.
2025年6月13日
自発的なレビュー
Crowdfunder UK からの回答
Hello Dan,
Thanks for taking the time to leave your feedback.
I'm sorry to hear about your experience, I can see you spoke to my colleague earlier via email who let you know that you ticked to indicate you were a political party when setting up your profile and then received an email in relation to this.
You can be reassured that Crowdfunder is a trustworthy website and charities have raised millions of pounds through our platform.
I'll pass on your feedback to the relevant team, and we hope to help your fundraise in the future.
Kind regards,
The Crowdfunder Support Team
Crowdfunder UK からの回答
Hello,
Thanks so much for your review of our platform, it makes our day to receive reviews like this!
We hope to help you Crowdfund in the future.
Wishing you all the best,
The CrowdFunder Support Team
Crowdfunder gave me the chance to have…
Crowdfunder gave me the chance to have my beautiful little dog operated on and now her life is pain free .Vet fees are ridiculous and even with pet insurance (they wouldn’t pay) it was out of my reach
2025年6月7日
Crowdfunder UK からの回答
Hello Ruth,
Thanks for leaving your kind feedback.
We're all so happy to hear your dog is now pain free - it's made our team's day!
If there is anything we can help with in the future please get in touch.
Kind regards,
The Crowdfunder Support.
Easy to use platform and supportive…
Easy to use platform and supportive team at Crowdfunder
2025年6月7日
Crowdfunder UK からの回答
Hello Rachel,
Thank you so much for your wonderful feedback.
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Crowdfunder UK からの回答
Hello Anthony,
Thank you so much for your kind feedback.
We truly appreciate you taking the time to share your positive experience with us.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going.
Thanks again for your thoughtful feedback. We look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Crowdfunder UK からの回答
Hello Oundle Golf Club team,
Thank you so much for your wonderful feedback. We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know you've found the platform easy to set up your crowdfunding project.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Best wishes,
Crowdfunder Support
Great facility but you still need to get you message out there!
The web site is great and easy to use, for setting up a project and for contributing to it - ie it was easy for people to make funding contributions. I guess what I hadn’t appreciated was how important it is to have an effective strategy for getting the message out to people who might want to contribute
2025年5月31日
Crowdfunder UK からの回答
Hello Paul,
Thanks for taking the time to leave a review!
We're delighted to hear that you found the Crowdfunder platform easy to use!
You are right that it is really important to have a good plan in place before launching your Crowdfunder! To help our project owners with getting started, we’ve launched our Knowledge Hub, which has a wealth of information and tools to help with planning, creating, running, and delivering your project:
https://www.crowdfunder.co.uk/knowledge-hub
Our Crowdfunder Social Media Hub has all of our best tips for promoting your project and driving those pledges:
https://www.crowdfunder.co.uk/guides/social-media
When you crowdfund, typically only people that you know or friends of friends are likely to pledge. I'm sorry if you know this already, however people can sometimes be under the misconception that when they put a project on Crowdfunder, strangers will come and pledge lots of money on it. This unfortunately is not often the case in reality.
We recommend reaching out to friends, family, colleagues and other people in your close social circle to ask for support when launching your Crowdfunder. Then, once you have a good number of supporters behind the campaign, it's easier to spread the word and utilise social media.
We hope you find this information useful for your future Crowdfunders!
Kind regards,
The Crowdfunder Support Team
Valuw
Main issue is that you are not sure if your purchase will increase in value.
Selling is not a problem if you have an asset which is increasing over time.
2025年5月21日
自発的なレビュー
Crowdfunder UK からの回答
Hello,
Thanks so much for your review of Crowdfunder, the online crowdfunding, fundraising and grant funding platform.
Typically a supporter would donate or 'pledge' on our platform rather than making a purchase or investing (other than in our Community Share projects).
It sounds like you could have us mixed up with someone else but if you do need to discuss a concern you might have please get in touch via our support channels and we'd be happy to address any concerns you have.
Kind regards,
Crowdfunder Customer Support
Easy to use and set up
Easy to use and set up - didn't have inflexible exclusions on the type fundraising unlike other funding sites.
2025年5月20日
Crowdfunder UK からの回答
Hello Howard,
Thanks so much for your review of our platform, it makes our day to receive reviews like this!
We're so happy to hear you found the Crowdfunder website easy to navigate.
We hope to help you Crowdfund again in the future.
Wishing you all the best,
The CrowdFunder Support Team
Crowdfunder UK からの回答
Hello Susan,
Thanks so much for your lovely review of our platform.
We're so happy to hear you find our platform was easy to use. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting the projects.
We look forward to helping you fundraise again in the future.
Wishing you all the best,
The CrowdFunder Support Team
Website is very easy to use
Website is very easy to use, dashboard is good, engagement from crowdfunder team is very good.
Charging investors a fee, then charging fees again on payout was seen as a negative.
Overall positive response from users
2025年5月14日
Crowdfunder UK からの回答
Hello Matthew,
Thanks so much for your thoughtful feedback.
We're super happy to hear that you've found the platform easy to use and had the support you needed from our team.
We believe in fair pricing and full transparency on fees. Our standard platform fee for community shares such as your project is 3% + VAT on the first £300,000 raised and 2% + VAT on any amount raised over £300,000.
We do not charge supporters a fee on their donations/investment though. When making a payment, they do have the option to leave Crowdfunder a tip though. They can choose how much or how little, or if they want to tip at all.
The tip is used by Crowdfunder so that we can help more projects. We do not charge any platform fees for projects that are charitable causes, not for profit and personal fundraisers. We therefore rely on the generosity of those that can afford it, to tip the platform. It's through voluntary tips that we can break even and can cover our staff costs.
We hope to help you Crowdfund again in the future and if you need anything at all please don't hesitate to get in contact with us in the support team!
Kind regards,
Crowdfunder Support Team
Half way there
We raised half of our target amount which will fund the first half of our leaflets for this year. Having never set up a fundraising account before, and not being a big fan of technology, it was relatively simple.
I have a better understanding of how this works now.
2025年5月13日
Crowdfunder UK からの回答
Hello Debra,
Thanks so much for your kind review of our platform.
We're so happy to hear you found our platform was simple to use. We work to continuously improve our platform so it's great to hear our hard work is paying off.
We look forward to helping you fundraise further in the future.
Wishing you all the best,
The CrowdFunder Support Team
Crowdfunder UK からの回答
Hello Russell,
Thanks so much for your review of our platform, it makes our day to receive reviews like this!
We're so happy to hear you found the Crowdfunder website easy to navigate.
We hope to help you Crowdfund in the future.
Wishing you all the best,
The CrowdFunder Support Team
Payout shambles
Constant incorrect information from the chat bot & then a human re receiving my payout. Then a ‘bug’ in the system meaning my payout was delayed further despite being fully funded almost 1 month ago. Lack of urgency to expedite payment considering errors their side and me being £1k out of pocket as already had to fund myself
2025年5月9日
Crowdfunder UK からの回答
Hello Sam,
Thanks so much for taking the time to leave your feedback.
I can see my colleagues have been working on this for you over the last few days with our technical team. While the bot information provided to you in the past was correct regarding payouts, the glitch meant your payout was not processed as it should have been.
Please accept our sincere apologies for this. It is very rare for these types of glitches to occur and we requested that the funds were sent to you on the next soonest possible date. Please see the email we sent you about when to expect funds in your account.
I'm very sorry again about this issue and any inconveniences caused.
Kind regards,
Crowdfunder Support Team
Fab service to help community projects
The template to construct a page to advertise the Crowdfunder is a great format and easy to use. The link with Sport England match funding is excellent. The rewards system is a great way to get local businesses involved. The support by email and over the phone was brilliant. Thank you for your help in achieving our resurfaced tennis courts!
2025年5月7日
Crowdfunder UK からの回答
Hello Sarah,
We are so pleased to hear you've been able to get your tennis courts resurfaced!
Thank you so much for your wonderful feedback. We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
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