Abbiamo viaggiato con Cruise Topic, ci siamo trovati molto bene. In questa occasione abbiamo avuto consigli molto utili ed interessanti tramite Salvo per la ns nuova crociera programmata x gennaio con... もっと見る
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レビュアーのコメントを見てみましょう
Volevo esprimere la mia più sincera gratitudine a Salvo per l'aiuto fondamentale nella prenotazione della mia crociera. Salvo è un operatore fantastico: accuratissimo nei dettagli, sempre disponibile... もっと見る
企業が回答しました
Ho fatto altre crociere con Cruisetopic, ritengo che lo staff è molto cordiale, in particolare Salvo ci ha seguito nei dettagli e personalizzato la crociera in base alle nostre esigenze. Consiglio e s... もっと見る
企業が回答しました
Felicitări din tot sufletul pentru tot! Agentul cu care am comunicat pentru rezevare a fost atent la nevoile noastre, a fost foarte politicos si prompt. A mers cu noi pas cu pas ca sa finalizam in con... もっと見る
企業が回答しました
企業情報
当該企業による記述
Cruisetopic è un'agenzia di viaggo online specializzata in crociere presente in Italia, Malta, Croazia, Ungheria, Emirati, Albania, Romania e Spagna. Nasce da un progetto di alcuni manager del mondo del turismo che da oltre 20 anni hanno operato in diverse aziende del settore. Il mondo delle crociere è in continua e costante ascesa derivata dell’aumento constante delle nuove navi varate e in procinto di esserlo e del vertiginoso aumento della richiesta da parte del pubblico. Ci avvaliamo di agenti di viaggio esperti in crociere, noi li chiamiamo TOPCRUISER, gli utenti di Cruisetopic possono scegliere la loro crociera comodamente sul pc o su tablet/smartphone, pur sapendo che possono in qualsiasi momento avvalersi della loro preziosa competenza. Cruisetopic is an online travel agency specialising in cruises operating in Italy, Malta, Croatia, Hungary, the Emirates, Albania, Romania and Spain. It is the brainchild of a few managers from the world of tourism who have been working in various companies in the sector for over 20 years. The world of cruises is constantly and steadily growing as a result of the constant increase in the number of new ships launched and about to be launched, and the huge increase in demand from the public.We rely on travel agents who are experts in cruises, we call them TOPCRUISERS. Cruisetopic users can choose their cruise from the comfort of their PC or tablet/smartphone, knowing that they can benefit from their valuable expertise at any time.
連絡先
Corso di porta vittoria, 18, 20122, Milano, イタリア
- 02 8001 11100
- info@cruisetopic.net
- cruisetopic.it
4.8
優良
2694件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
bravissima MARINA.
2026年7月21日
Cruisetopic からの回答
Grazie di cuore per la sua recensione ✨
Siamo davvero felici che la sua prima esperienza con Cruisetopic sia stata così positiva.
Ci fa molto piacere sapere che la nostra operatrice sia riuscita ad assisterla con gentilezza e che ogni suo dubbio sia stato chiarito con tempestività durante tutte le fasi della prenotazione.
Grazie per la fiducia che ci ha accordato. Le auguriamo una splendida prima crociera e speriamo di accompagnarla anche nelle sue prossime avventure in mare 🚢💙
WITH THEM EVERYTHING IS VERY SIMPLE… No one can imagine how kind
No one can imagine how kind, skilled, respectful, and involved someone can be until they have to deal with Cruisetopic.
2026年7月25日
Cruisetopic からの回答
Thank you so much for taking the time to leave such a wonderful review!
We are truly touched by your kind words. Knowing that we made your experience so simple, seamless, and pleasant means everything to our team. Providing compassionate, respectful, and dedicated service is always our top priority, and it is incredibly rewarding to hear that it made a real difference for you.
We hope to welcome you aboard again very soon for your next journey!
Cruisetopic からの回答
Grazie di cuore per questa splendida recensione!
Siamo felici che la tua esperienza con la nostra agenzia sia stata eccellente. Fa sempre un enorme piacere sapere quando il lavoro del nostro team viene apprezzato, e faremo sicuramente avere i tuoi complimenti a Marianna: sarà entusiasta di leggere le tue parole!
Speriamo di poterti assistere di nuovo per la tua prossima crociera!
Cruisetopic からの回答
Îți mulțumim din suflet pentru nota 10 și pentru că ne-ai împărtășit experiența ta!
Ne bucurăm extrem de mult să știm că totul a fost pe placul tău și că am putut contribui la o vacanță reușită. Satisfacția ta este cea mai mare răsplată pentru echipa noastră.
Te așteptăm cu drag și cu altă ocazie pentru o nouă croazieră de neuitat!
Excellent customer service
Excellent customer service! We had to cancel our cruise due to our child's surgery and thought we would lose our €1,000 deposit. Instead, the team helped us rebook for next year and transferred the full deposit to the new reservation. We truly appreciate their understanding, flexibility, and professionalism. Highly recommended! 😊
2026年7月21日
Cruisetopic からの回答
Thank you for sharing your experience with us.
First and foremost, we hope your child is recovering well and feeling better every day. We completely understand how stressful unexpected medical situations can be, so we are truly glad we could take some weight off your shoulders by protecting your deposit and helping you reschedule your trip smoothly.
Thank you for your trust, understanding, and kind recommendation. We look forward to welcoming you and your family aboard next year for a wonderful, well-deserved vacation!
Prima crociera 🔝
Gentilissima la ragazza con la quale ho effettuato la prenotazione online. Ogni dubbio nei passaggi successivi è stato prontamente chiarito!
2026年7月16日
Cruisetopic からの回答
Grazie di cuore per la sua recensione ✨
Siamo davvero felici che la sua prima esperienza con Cruisetopic sia stata così positiva.
Ci fa molto piacere sapere che la nostra operatrice sia riuscita ad assisterla con gentilezza e che ogni suo dubbio sia stato chiarito con tempestività durante tutte le fasi della prenotazione.
Grazie per la fiducia che ci ha accordato. Le auguriamo una splendida prima crociera e speriamo di accompagnarla anche nelle sue prossime avventure in mare 🚢💙
Vedranna iz Zagreba
I specifically spoke with Mrs. or Miss Vedran, your contact person, a very good person with a lot of good information about travel and a simple person, she does not pressure you to take a reservation, simply humane to you after the information, she allows you to make a decision, a very very professional approach
2026年7月18日
Cruisetopic からの回答
Thank you so much for your thoughtful review ✨
We’re delighted to hear about your positive experience with Vedrana from our Zagreb office.
Providing honest advice, taking the time to answer every question, and allowing our customers to make their own decisions without any pressure are values we truly believe in. We're especially pleased that Vedrana's professionalism, kindness, and genuine approach made such a great impression on you.
Your kind words mean a lot to us, and we’ll be sure to share them with Vedrana. Thank you for your trust, and we look forward to helping you plan your next cruise 🚢💙
Best cruise seller I met
Best cruise seller I met : Vera. Two other companies including MSC couldn't get me 2 cabins with balcony and she did it. Stron recomandation Vera from Bucharest.
2026年7月17日
Cruisetopic からの回答
Thank you so much for your wonderful feedback ✨
We’re delighted to hear that Vera was able to find the perfect solution for your trip and secure the two balcony cabins you were looking for when others could not.
Her professionalism, dedication, and determination to help our customers are qualities we truly value, and we’ll be very happy to share your kind words with her.
Thank you for your strong recommendation and for placing your trust in Cruisetopic. We wish you an amazing cruise and look forward to helping you with many more unforgettable journeys in the future 🚢💙
Vlad Vieru kind helpful in Bucharest…
Vlad Vieru kind helpful in Bucharest România y called and receivedvprompt advice.hevis în Cluj and professional.
2026年7月14日
Cruisetopic からの回答
Vă mulțumim mult pentru feedback-ul dumneavoastră! ✨
Ne bucurăm să aflăm că Vlad v-a oferit sfaturi prompte, cu amabilitate și profesionalism.
Dedicarea și disponibilitatea lui de a-i ajuta pe clienții noștri sunt calități pe care le apreciem enorm și vom fi bucuroși să îi transmitem cuvintele dumneavoastră frumoase.
Vă mulțumim pentru încredere și sperăm să vă fim alături și la următoarea croazieră! 🚢💙
No 44731. 4.7.2027 - 11.7.2026 …
No 44731Vratila se sa cruise Explorer of the Seas od 4.7.-11.7.26 grčki otoci sa Royal Caribbean .
Kabine 7256 i 7254 NISU BILE ONO ŠTO SMO PLATILI. Umjesto sofe kako je bilo prikazano na slici jer nas je bilo troje u jednoj kabini dobilo smo pomični krevet koji se spušta sa stropa kabine na glave dolje. Koma !!!! Možete si misliti osjećaj 7 dana spavanja ili guranje nas troje na krevetu. I samo jedna mala fotelja u sobi ( priručna). Brod je jako loše održavan , hrđe svagdje iskaču.
Putovala sam na mnogo kruzera od Princess, MSC, Carnival…. Nema smisla pisati dalje, jedino što je bilo pozitivno na brodu su LJUDI !!!
Cruisetopic prodaje MAČKA U VREĆI .
LOŠE LOŠE LOŠE
DUNJA RIBARIĆ
2026年7月4日
自発的なレビュー
Cruisetopic からの回答
Poštovana gđo. Ribarić,
žao nam je pročitati da vaše iskustvo na krstarenju nije ispunilo očekivanja.
Željeli bismo pojasniti da raspored kreveta, konfiguracija kabina i oprema na brodu ovise isključivo o brodarskoj kompaniji i mogu se razlikovati unutar iste kategorije kabine.
Također, stanje i održavanje broda u potpunosti su u nadležnosti brodarske kompanije te, nažalost, nisu pod kontrolom naše agencije.
Iskreno nam je žao što vaše putovanje nije bilo onakvo kakvom ste se nadali, posebno jer nam je zadovoljstvo naših gostiju uvijek prioritet. Vaše komentare i primjedbe uzimamo ozbiljno te ćemo ih proslijediti nadležnoj kompaniji kako bi ih uzeli u obzir.
Srdačan pozdrav,
Cruisetopic Team 🚢💙
After I booked the cruise
After I booked the cruise, they asked me who you want in the rooms. I booked two rooms then I told them that I want this three persons with their names and one room and the other two and one room later on when they confirm it with the agency I saw that they put other names on the rooms, not same as I said. And now no one is answering me on the WhatsApp also I sent them my new passport so they can update it on the system but also no one saw that message yet before I book and I pay the money they was talking to me every day, but after they make that mistake for the names and the rooms now no one answering me they told me that they will try to fix that problem, but maybe they will be there will be a penalty. A penalty should not be on me. I will not pay anything for that wrong because it’s not my wrong and I have the WhatsApp message shows that I told them what name to put on which room. The last time they called me, they said no problem if you change your rooms in the cruise, but I told them that I will I don’t want that because maybe someone will go out and the card of the room will be with him so there will be something wrong, so we won’t everyone with his card is better because I tried to go the cruise before and we change the rooms and it it was not good to take others cards.
2026年7月8日
Cruisetopic からの回答
Thank you for sharing your feedback, and we are sorry to hear about your experience.
We completely understand your frustration regarding the cabin assignments and the concern about the names being allocated differently from your original request.
Please rest assured that, as already communicated, our team is actively working with the cruise line to correct the cabin arrangement according to your instructions.
Regarding your passport update and WhatsApp messages, we sincerely apologize if there was a delay in our response. Your documents and requests are important to us, and our team will ensure that all pending updates are reviewed and handled as quickly as possible.
We truly appreciate your patience and the fact that you brought this matter to our attention. Our goal is always to provide the best possible service, and we remain committed to resolving this situation for you before your departure.
Thank you again for your feedback and for placing your trust in Cruisetopic.
Cruisetopic からの回答
Thank you so much for your feedback ✨
We’re delighted to hear that you appreciated our professionalism, kindness, and competitive prices.
Providing excellent service and great value to our customers is always our goal.
Thank you for your trust, and we look forward to helping you plan your next cruise 🚢💙
Agent Mr Mohammed
Agent Mr. Mohammed was so helpful as it’s my first time cruise he made it easy for me to make decisions
2026年7月9日
Cruisetopic からの回答
Thank you so much for your kind feedback ✨
We’re delighted to hear that your first cruise booking experience was made easier and more enjoyable thanks to Mohammed’s support.
Planning a first cruise can come with many questions and decisions, so we’re very happy that his guidance and assistance helped you feel confident throughout the process.
Thank you for your trust, and we wish you an amazing first cruise filled with unforgettable memories 🚢💙
Prenotazione
Soddisfatta per come sono stata seguita nella prenotazione. Anna si è dimostrata sempre disponibile a rispondere alle mie richieste.
2026年7月8日
Cruisetopic からの回答
Grazie mille per la sua recensione ✨
Siamo davvero felici di sapere che si sia sentita seguita e supportata durante la prenotazione.
Un ringraziamento speciale per le belle parole dedicate ad Anna. La sua disponibilità e attenzione verso le esigenze dei clienti sono qualità che apprezziamo molto e saremo felici di condividere con lei il suo feedback.
Grazie ancora per la fiducia e le auguriamo una splendida crociera 🚢💙
Very bad experience
Very bad experience with Cruisetopic. Once you book your cruise and you pay, they never answer. They promise you with stuff, once you go to the cruise you see nothing.
No matter what you do (you get no reply from them). They did NOT send the tickets until the day before the cruise ((after I made huge arrangements with them))
Very bad experience with this agency.
They make you write the reviews before the cruise.
2026年7月10日
Cruisetopic からの回答
Thank you for sharing your feedback. We are sorry to hear that your experience with Cruisetopic did not meet your expectations.
We take concerns regarding communication and post-booking assistance seriously. Our support does not end once a reservation has been confirmed and paid, and we regret that you felt you were unable to receive the assistance and responses you needed.
Regarding travel documents, their issuance can depend on the cruise line and on the completion of the required booking and check-in procedures. Nevertheless, we understand how important it is to receive them in good time and how stressful a delay can feel when departure is approaching.
We would also like to clarify that customers are never required to leave a review before their cruise. Any feedback shared is entirely voluntary and should always reflect the customer’s own experience.
As for any services or benefits that you believe were promised but were not provided, we would like the opportunity to review the specific booking and verify what was confirmed and included in the reservation.
We take your comments seriously and remain available to review the case in detail and clarify any outstanding points.
Prima esperienza assolutamente positiva.
Personale altamente qualificato e molto professionale , la Sign.ra Marianna che mi ha assistito in ogni fare della prenotazione veramente molto gentile.
2026年7月8日
Cruisetopic からの回答
Grazie di cuore per la sua recensione ✨
Siamo davvero felici di sapere che la sua prima esperienza con noi sia stata assolutamente positiva.
Un ringraziamento speciale per le belle parole dedicate a Marianna. La sua professionalità, gentilezza e attenzione verso ogni cliente sono qualità che apprezziamo molto e saremo felici di condividere con lei il suo feedback.
Grazie per la fiducia che ci ha accordato e speriamo di assisterla ancora per le sue prossime avventure in mare 🚢💙
Easy and trustworthy cruise booking.
2026年7月6日
Cruisetopic からの回答
Thank you for your feedback ✨
We’re delighted to hear that you found the booking process easy and trustworthy.
Providing a simple, reliable, and stress-free experience is exactly what we strive for with every customer.
Thank you for your trust, and we look forward to helping you plan your next cruise 🚢💙
Informatii detaliate
Am obtinut toate informatiile de care aveam nevoie de la persoana care m-a contactat.
2026年7月9日
Cruisetopic からの回答
Vă mulțumim pentru feedback-ul dumneavoastră ✨
Ne bucurăm să aflăm că ați primit toate informațiile de care aveați nevoie și că experiența dumneavoastră a fost una pozitivă.
Oferirea unor informații clare și complete, precum și sprijinul acordat clienților noștri, sunt întotdeauna o prioritate pentru noi.
Vă mulțumim pentru încredere și vă dorim o croazieră minunată! 🚢💙
Personale cortese e rispettoso
Personale cortese e rispettoso, disponibile e tempestivo nel fornire le risposte alle nostre domande. Lo consiglio
2026年7月8日
Cruisetopic からの回答
Grazie mille per la sua recensione ✨
Siamo davvero felici di sapere che abbia apprezzato la cortesia, la disponibilità e la tempestività del nostro team nel rispondere alle sue domande.
Offrire un'assistenza attenta e far sentire ogni cliente seguito e ascoltato è sempre la nostra priorità.
Grazie anche per la sua raccomandazione: la sua fiducia è il riconoscimento più bello per il nostro lavoro 🚢💙
The cruise topic staff are amazing
The cruise topic staff are amazing. Very helpful 10/10. Booking process is easy and very userfriendly. Service is 100%. 2nd booking with cruise topic and surely not the last. Already considering next year 😊
2026年7月8日
自発的なレビュー
Cruisetopic からの回答
Thank you so much for your wonderful feedback ✨
We’re truly delighted to hear that this is already your second booking with Cruisetopic and that your experience has been so positive.
Knowing that you find our team helpful, the booking process easy, and our service user-friendly means a lot to us.
The fact that you’re already thinking about next year’s cruise is the biggest compliment we could receive!
Thank you for your trust and loyalty. We look forward to helping you plan many more unforgettable cruises in the future 🚢💙
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。