Absolut schrecklicher Kundenservice. Auf Antworten wartet man gefühlt ewig, und eine vernünftige Kommunikation findet praktisch nicht statt. In meinem Fall habe ich nach zwei Monaten meine Jacke... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Finger weg von diesem Shop. Abzocke! Versuche gerade einen falsch gelieferten Artikel zurückzugeben. Nicht möglich. Man soll seitenweise Formulare ausfüllen. Nach der 13. E-Mail soll man wieder von vo... もっと見る
They promise 14 day return, but they will never give you the right information to send back the package. Now I got a pair of jeans I paid 120 euro for that do not fit. They are scanners and do not tru... もっと見る
Zamówione 2 pary spodni, obie bardzo dobre gatunkowo i zdecydowanie wyróżniające się fasonem i jakością. Ubrania są już po kilku praniach i nic się z nimi nie dzieje. Syn je uwielbia. Spodnie raczej n... もっと見る
企業情報
当該企業による記述
THE CORVIDAE BRAND WAS BORN IN 2020, OUT OF A FLAT IN NORTH WEST LONDON BY TWO VISIONARY FRIENDS LOOKING TO MAKE CONTEMPORARY UTILITARIAN CLOTHING THAT WAS EASILY ACCESSIBLE FOR THEIR AGE GROUP. EVERYTHING WAS DESIGNED WITH THE INTENTION TO FILL THE VOIDS IN THEIR OWN WARDROBES WITH PIECES THAT BLENDED FASHION AND FUNCTION. AS THE OWNERS MATURED SO DID THE CLOTHING, CREATING AN EVEN MORE DISTINCTIVE BRAND STYLE, MAINTAINING AN ACCESSIBLE PRICE POINT WITH PIECES THAT REMAINED EXCLUSIVE THROUGH SMALL QUANTITY RELEASES. EVOLVING THE BRAND FROM THE SIGNATURE PUFFER COATS EXPANDED INTO THE A DIFFUSION RANGE CALLED UNIA, WITH THE PURPOSE BEING TO TOUCH MORE ON SPORTSWEAR REFERENCES FROM EUROPE THAT HEAVILY INSPIRED THE FOUNDERS PERSONAL STYLE. WHILST CORVIDAE RESIDES IN LONDON, THE FOUNDERS FIND HOME GLOBALLY. THIS INTERNATIONAL PERSPECTIVE FUELS ONGOING COLLABORATIONS WITH BRANDS WORLDWIDE THAT SHARE THE SAME ETHOS. THE ORIGINS OF THE NAME LIE IN THE ROOTS: CORVIDAE IS A COSMOPOLITAN FAMILY OF BIRDS. THE NAME IS PRONOUNCED ‘CORE-VE-DAY’.
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Made my purchase a month ago
Made my purchase a month ago. It hasn’t arrived yet. I’ve been trying to contact them but they don’t answer to any of my messages and mails. The o ly thing left I can do is take legal actions towards them, because this situations is unsustainable.
Best clothing brand ever
Best clothing brand ever. I own like 20 pieces from them, from beanies to jackets. Fast shipping, no more than a week to get my stuff :))
VOLEUR !!!!!!!
après 2 ans et demi d’attente , je n’ai jamais reçu ma commande a 200€ et n’ayant aucune réponse de leur part a par des messages dans le vent je pense jamais la recevoir . Marque de voleur a éviter !!!!!
Garbage Brand with no Customer Service
Garbage Brand with no Customer Service:
They managed to send my order to a wrong address and are still ignoring my mails 1 month later ?? Literally zero customer service... don't even hope to get a refund or send something back lmao. Garbage
Diese Firma ist ein echter Albtraum
Diese Firma ist ein echter Albtraum. Wir haben im Dezember 2023 eine Winterjacke bestellt und sofort bezahlt. Die Jacke ist bis jetzt noch nicht eingetroffen. Mehrfache Anfragen per Mail werden einfach ignoriert und bleiben unbeantwortet. Ich vermute, es ist deren Masche. Somit können wir nur annehmen, dass es sich um Betrug handelt. Ich kann nur davon abraten, dort etwas zu bestellen
ESPERIENZA PESSIMA
ESPERIENZA PESSIMA. ORDINE DEL 24 NOV. 2023 PAGATO REGOLARMENTE ED NON ANCORA ARRIVATO. PENSO CHE NON ARRIVERA' MAI. NON SI RIESCE NEANCHE A CONOSCERE CHI E' IL CORRIERE. I MIEI 217.00 EURO LI CONSIDERO PERSI, PERCHE' DOPO AVERE FATTO MOLTE RICHIESTE DI INFORMAZIONI SULL'ORDINE SENZA AVERE NESSUNA RISPOSTA O PARLARE CON QUALCUNO. QUESTE AZIENDE DEVONO ESSERE BANNATE. BUONA GIORNATA
Nice jacket
I've received the jacket yesterday, it took 2 months to arrive, my son loves it, nice design, material not too bad for a China product, fit the size... the only problem is that takes long to arrive and nobody answers the emails...but per total, happy with the product.
Nie mehr wieder!
Nie mehr wieder! Wir haben für viel Geld eine Winterjacke gekauft! Sie kam nach 2,5 Monaten! Keine Knöpfe wie abgebildet, kein Aufhänger, der Stoff löst sich nach 2 Wochen auf! Wir wollen sie reklamieren aber es kommt keinerlei Antwort oder eine Reaktion! Haben es bereits mehrmals probiert! Meine Tochter ist mehr als enttäuscht!
I ordered my jacket 26th of November…
I ordered my jacket 26th of November and i got it after 2 months. Very Long delivery I dont recommend them. I wrote e-mails to them and never got a anwser about my jacket or refund my money.
Bad customer service, extremely long delivery
FINALLY received the jacket after more than two months.. Ordered it beginning of November and received it at the end of January. So I've been waiting for more than 2 months, which is insane! While I do like the jacket, my experience with the brand is one of the worst experiences with a shop I've ever had.
I was so excited for the jacket I even used the early access code they provided, thinking this would guarantee me receiving the jacket. But it ended up being extremely useless because the jackets are made-to-order and there wasn't a deadline for ordering. I think there were too many orders which only delayed the whole process for everyone. This problem would easily be solved if they just had a limited drop, which also would make sense when providing an early access code.
After waiting for a couple of weeks, and it getting extremely cold due to the winter, I contacted their customer service with multiple requests for information and eventually requesting a refund. They responded either with an automated message or an extremely vague response that didn't answer any of my questions about my issue or a refund. They responded that they would come back to me when they found a solution for my issue, but did not come back to me at all! The customer service was super unhelpful and only added to my worry of the jacket not arriving.
Also finding out that the jacket would come all the way from China??? I was truly hoping the jacket would be shipped from Europe, as it is a UK brand. Makes me wonder the quality of the jacket and if the price I paid for it was worth it. To be honest, with all the trouble I went through and the fact that they offered no compensation, probably does not justify the money I spent on it.
Such a shame, cause I really do like the jacket! I don't really recommend buying from them, if you really like the jacket you might as well buy it from the many sellers on Vinted!
ordered my jacket on the 11 november…
ordered my jacket on the 11 november it’s now 20 january and it still haven’t been sent, horrible customer service as well.
Keine Rücksendemöglichkeit wenn Artikel…
Keine Rücksendemöglichkeit wenn Artikel nicht passen.
DO NOT USE THIS COMPANY
If I could give 0 stars I would. DO NOT USE THIS COMPANY. Check the other comments here and on their Instagram first.
We ordered a puffer 3 weeks ago for my 16 year old son. On the email receipt they state 3 day delivery time (UK), we emailed several times with no reply to find out where the item was then started digging.
On their FAQs they state 4-6 week turnaround, no refund, no return, no cancellation AND they are not liable for items lost in the post. Many people complain about receiving the wrong size, poor quality and some not even receiving their item, or having to pay £80 customs fees upon arrival.
Spooked by our research, and still awaiting dispatch emails we emailed the company to cancel our order.
Within hours we got an email to say the item was being dispatched, and they completely ignored our cancellation request, and are now stating that we can’t cancel because the item has been dispatched.
Terrible customer service, terrible terms for the customer and from the looks of it an overpriced and overrated product.
Don’t order there
Don’t order there! It’s just a huge scam after 7 Weeks i haven’t received my order and i have payed over 220€. Just don’t order there!!
BAD - avoid buying from this brand, they will steal your money
ordered product on 24 November and still have not received it. no communication, no updates, nothing. they make a big hype about a product on socials and on their website, wait to get the orders and THEN only make the goods, which is not what customers are expecting. they take your money and don't tell you that there is actually nothing for them to send. total scam. when people ask for refunds on social platforms they flat out refuse. don't know if i'm even going to get the jacket i ordered and according to their website i cant even get a refund.
"ALL SALES ARE FINAL, NO REFUNDS/RETURNS/EXCHANGES.
so even if they don't ship they will take your money. total and utter scam
I bought a jacket on the 16 November…
I bought a jacket on the 16 November and received it on January 5th. Ordered a size S and got a XXL. I have been reaching out on dm and email and I won’t get an answer.
Worst brand don’t even think of buying it’s a scam and u don’t even get a refund.
jacket came in a 6weeks (they told its…
jacket came in a 6weeks (they told its 3weeks production - cap, they are cheap china materials with alot of sewing flaws, 3days delivery - cap, its like 10days) sewing flaws which u must cut by yourself, puffer jacket does not contain air innit so its halfway puffer, jacket is warm dont have any other flaws (the shinny v2 size medium says mdeium). anyways if you want a warm jacket (not that warm like napapijiri) which can change into vest and have some nice project on you which quality is not terrible you can spend 220€ on jacket, do it. if you looking for quality warm jacket on winter only go get yourself some napapijiri cause that jacket will not even come on winter
They are stealing you.never recieve and…
They are stealing you.never recieve and ignore you. corvidae.
good evening, after multiple attempts to contact your after-sales service. I still have not had a real person who explains to me why my package is two weeks late. In fact I had ordered on November 24 and I was sense so receiving it two weeks ago I received neither jacket nor email confirming anything other than that I missed it. I therefore intend to file a complaint against you. Recover the amount I spent or more. Thank you goodbye. I will only respond to a human.
Tempi lunghissimi per le spedizioni
Tempi lunghissimi per le spedizioni, non rispondono ai messaggi e la qualità del prodotto non è chissà che. Peccato perché il brand ha un bel concept
Prodotto non conforme al prezzo
Prodotto relativamente costoso arrivato dopo un mese direttamente dalla Cina, in un imbarazzante sacchetto grigio (tipico delle produzioni cinesi) privo di cartellino ed etichette interne obbligatorie per legge. Abbiamo capito che il sito funge da piattaforma di vendita e i capi vengono prodotti e spediti dalla Cina in base al venduto. Scandaloso per un brand che si propone elevati standard che poi non rispetta . Sconsigliato
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