Crystal-Direct ロゎ
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Crystal-Direct レビュヌ 

103
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TrustScore 5段階評䟡の5

4.8

補造業者
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5぀星のうち5の評䟡

I found Crystal Window &Doors very helpful and professional, when emailing with a question I received a reply very promptly and thank Tom for his help. The delivery was very prompt and I was kept in... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I work in a merchant and have dealt with Crystal Direct, and I have to say the service has been fantastic from the initial enquiry right through to delivery. I’d especially like to mention Suki B... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Great pricing, excellent Lead times. Good communication. Tracking app on delivery day, Great for seeing drivers progress and ETA Delivery driver, David Forde, very polite and helpful 👍

䌁業が回答したした

5぀星のうち5の評䟡

I’ve used Crystal-Direct for 2 properties. Can’t fault at all, won’t use any one else. The products and price are great. The live tracker for delivery is really useful, can do other tasks so not... もっず芋る

䌁業が回答したした

䌁業情報

  1. 補造業者

圓該䌁業による蚘述

Crystal-Direct is a leading supplier of PVCu windows, doors, and roofing systems for replacement, new build, applications to the trade, retail, and builders merchant sectors. We offer high-performance, high-quality home improvement products in a variety of styles and colours to meet our customers' needs. Our company values excellence and prioritises building strong relationships with our customers across all groups. Under new ownership / leadership since 2022

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4.8

優良

TrustScore 5段階評䟡の5

103件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.8

すべおのレビュヌ

(103)

過去12か月のレビュヌ数: 32件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

I found Crystal Window &Doors very


I found Crystal Window &Doors very helpful and professional, when emailing with a question I received a reply very promptly and thank Tom for his help. The delivery was very prompt and I was kept informed as to expected delivery time. I will recommend to others this Company
Kind regards,
Simon Farmer

2026幎8月27日
自発的なレビュヌ
Crystal-Direct ロゎ

Crystal-Direct からの回答

Thanks for your review Simon, we are pleased to hear that the overall experience was helpful and professional, and that we delivered on your expectations. Thanks also for the recommendation. We will pass your comments on to Tom :)

5぀星のうち5の評䟡

Merchant Account

I work in a merchant and have dealt with Crystal Direct, and I have to say the service has been fantastic from the initial enquiry right through to delivery.
I’d especially like to mention Suki Bowal, one of their delivery drivers. I recently messaged Suki on behalf of one of my customers regarding their delivery, and he genuinely couldn’t have been more helpful.
My customer actually called me afterwards specifically to tell me how helpful and friendly Suki had been, which says a lot about the service he provides.
And this isn’t the first time I’ve heard customers mention Suki positively either — he has been praised by various customers on previous occasions.
Suki is a real asset to Crystal Direct and a credit to the company. It’s great to see someone who clearly takes pride in providing excellent customer service.
Fantastic service all round — highly recommended! ⭐⭐⭐⭐⭐

2026幎8月26日
自発的なレビュヌ
Crystal-Direct ロゎ

Crystal-Direct からの回答

Hello Nicola, thank you for taking the time to give such a detailed and positive review of the experience for you and your customer, and kind words about Suki, we will pass it on to him. Like Suki we all take pride in our individual roles - and are proud to be the supplier of choice to many Merchants and Retailers across the whole of the UK and Ireland.

5぀星のうち5の評䟡

Suki Bowal was professional and


Suki Bowal was professional and friendly. Delivered the goods with a smile. Great experience and delivered within timescale given.

2026幎8月26日
自発的なレビュヌ
Crystal-Direct ロゎ

Crystal-Direct からの回答

Hi Roxanne, really pleased your experience was a good one, we will pass the comments onto Suki - thanks!

5぀星のうち5の評䟡

Great pricing

Great pricing, excellent Lead times. Good communication.
Tracking app on delivery day, Great for seeing drivers progress and ETA
Delivery driver, David Forde, very polite and helpful 👍

2026幎8月24日
自発的なレビュヌ
Crystal-Direct ロゎ

Crystal-Direct からの回答

Thanks for the glowing review John, sounds like every touch point was a success for you, which is what we strive to achieve. We are really grateful for the comments, thanks again.

5぀星のうち5の評䟡

Flavion who delivered our window was


Flavion who delivered our window was very pleasant, and even carried the window in for me. That’s what I call excellent customer service. Thank you

2026幎8月21日
自発的なレビュヌ
Crystal-Direct ロゎ

Crystal-Direct からの回答

Thanks for leaving a review Sue, much appreciated - a common theme in many of the reviews is that the drivers go the extra mile for our customers. We will pass on your kind words to Flavion.

5぀星のうち5の評䟡

Good lead time for delivery

Good lead time for delivery. Excellent communication from Crystal from start to end. Professional and courteous delivery driver (David Forde).

2026幎8月20日
自発的なレビュヌ
Crystal-Direct ロゎ

Crystal-Direct からの回答

Thankyou for your review David, your comments regarding lead-time, comms, and delivery are great for us to read as every touch point is very important to us as a team. We will pass on your kind words to Dave too :)

5぀星のうち5の評䟡

David Forde was great!

David Forde was great! Professional and friendly. He explained how to keep the door safe before we needed to use it. Friendly chat also appreciated early in the morning.

2026幎8月18日
自発的なレビュヌ
Crystal-Direct ロゎ

Crystal-Direct からの回答

Thanks for your comments and review, David takes great pride what i does, we will pass the feedback on, thanks again!

5぀星のうち5の評䟡

Lovely job

Lovely job! David Forde is the man

2026幎8月14日
自発的なレビュヌ
Crystal-Direct ロゎ

Crystal-Direct からの回答

Thanks for your review Joshua, we are grateful and we will make sure David gets to see it too

5぀星のうち5の評䟡

Fab delivery!

My delivery with Flavion was exceptional. I was home alone and my builder was on another job. He helped get my items moved safely and securely.

Many thanks!

2026幎8月13日
自発的なレビュヌ
Crystal-Direct ロゎ

Crystal-Direct からの回答

Thank you so much for your review and comments Anna, we will pass them on to Flavion!

5぀星のうち5の評䟡

Excellent service from driver David


Excellent service from driver David Forde, particularly given the extreme heat today. On time and carried heavy door and parts in three trips to back door. Thank you.

2026幎8月12日
自発的なレビュヌ
Crystal-Direct ロゎ

Crystal-Direct からの回答

Thanks for the 5 star review Tash - we always appreciate our customers taking the time to give feedback, especially when the drivers are mentioned - we will pass on Dave :)

5぀星のうち5の評䟡

Great communication

Great communication, window arrived on time, the driver David Forde was very pleasant and helpful.

2026幎8月12日
自発的なレビュヌ
Crystal-Direct ロゎ

Crystal-Direct からの回答

Thanks for your review and comments Lawrence, glad you were pleased with the overall service - we will pass your kind words on to David :)

5぀星のうち5の評䟡

Fast turnaround

Fast turnaround, lovely driver, great delivery

2026幎8月7日
自発的なレビュヌ
Crystal-Direct ロゎ

Crystal-Direct からの回答

Thanks for taking the time to review and leave such positive comments Chloe, we really appreciate it

5぀星のうち5の評䟡

Good quality doors - great delivery

Have bought 2 doors from Crystal PVCu Windows and Doors. Very pleased with them, great quality. Our 2nd door was delivered a couple of days ago, driver David Forde was courteous, friendly & helpful.

2026幎7月31日
自発的なレビュヌ
Crystal-Direct ロゎ

Crystal-Direct からの回答

Thanks for taking the time to review, and for the repeat purchase, we will pass on your kind words to Dave Forde, he has been with us for over 25 years so he will love the comments

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