CSGOBig レビュー 221

CSGOBig からの回答

2024年8月3日

Hello,

Thank you for your 5-star review. We are pleased to hear that our support team was able to quickly resolve your issue.

Best regards,
CSGOBig Team 😎

CSGOBig からの回答

2024年8月3日

Hello Hassan,

Thank you for your 5-star review. It's great to see long-term customers giving their honest reviews. We're always trying to improve our system, but for now, we're happy to see the detailed review you've left.

Best regards,
CSGOBig Team 😎

CSGOBig からの回答

2024年8月3日

Hello Fzzywzzy,

Thank you for your 4-star review. We appreciate the detailed feedback and the fact that you noticed the available rewards. If there's something you believe we can improve on since you left a 4-star review instead of 5, be sure to let us know. We're always looking to improve. Good luck in your future games!

Best regards,
CSGOBig Team 😎

CSGOBig からの回答

2024年8月3日

Hello King James,

Thank you for your 5-star review.

Best regards,
CSGOBig Team 😎

CSGOBig からの回答

2024年8月3日

Hello Sav,

Thank you for your 5-star review. We appreciate the detailed review you have left. We are always looking to improve and are glad to see you are having a great experience on our website.

Best regards,
CSGOBig Team 😎

CSGOBig からの回答

2024年7月22日

Hello Mr. LEGIT,

We appreciate you taking the time to write a review. We're sorry to hear about your unfortunate experience on our website that led to this negative review. Please note that KYC is only required if your account meets certain criteria. Rewards are not randomly reduced; they are only affected if a user violates our Terms of Service. If you have further information to share regarding this issue, please don't hesitate to contact our support team at support@csgobig.com

Best Regards,
CSGOBig Team

CSGOBig からの回答

2024年8月3日

Hello Trizzy,

Thank you for your 4-star review. We're sorry to hear about your unfortunate case openings, but we're glad to see you have had a great experience on the website nonetheless.

Best regards,
CSGOBig Team 😎

CSGOBig からの回答

2024年7月22日

Hello No Body,

We appreciate you taking the time to leave a review. We're sorry to hear that you had a negative experience on our website. There haven't been any "new" changes to address the concerns raised in your review; the 10 credit deposit has always been a requirement on our website to prevent abuse. Regarding the KYC (Know Your Customer) process, we would be happy to look into this for you if you contact our support team at support@csgobig.com. KYC is only necessary if your account meets certain criteria.

Best Regards,
CSGOBig Team

CSGOBig からの回答

2024年7月22日

Hello TRX Games,

Thank you for taking the time to leave a review. KYC (Know Your Customer) is not required on a user's account for a specific amount; there are additional criteria requirements before being required to complete KYC. Please feel free to reach out to our support team at support@csgobig.com with more information regarding this matter so that we can assist you.

Best Regards,
CSGOBig Team

CSGOBig からの回答

2024年7月22日

Hello RudryguH,

Thank you for taking the time to leave a review. All successful CSGO deposits are instantly credited when registered on the website. The likely case is that you traded to an account that was impersonating the bot you should have traded with. Please reach out to our support team at support@csgobig.com with more information about the trade so we can rectify this issue if it was due to an issue on our side.

Best Regards,
CSGOBig Team

CSGOBig からの回答

2024年7月22日

Hello Funny Vine,

Thank you for taking the time to leave a review. KYC (Know Your Customer) verification is only required for user accounts that meet certain criteria. In this case, your account should have undergone this verification. Please contact our support team at support@csgobig.com with more details so that we can review your account and resolve this issue.

Best Regards,
CSGOBig Team

CSGOBig からの回答

2024年7月22日

Hello Maple,

Thank you for taking the time to leave a review. It's unfortunate that you had a bad experience on the website, leading to this negative review and false allegations about the 5-star reviews. Rest assured, nothing on our website can be "rigged." Our website is provably fair, and you can verify all game results to ensure they have the correct outcome. If you have any more information to provide, please reach out to our support team at support@csgobig.com.

Best Regards,
CSGOBig Team

CSGOBig からの回答

2024年7月22日

Hello Essam,

We appreciate you taking the time to leave a review. Depositing money on the website and experiencing losses does not mean you were "scammed." However, if you believe there is more information you can provide, please contact our support team at support@csgobig.com so that we can investigate this matter and address any issues if necessary.

Best Regards,
CSGOBig Team

CSGOBig からの回答

2024年7月22日

Hello metaSpooky,

We appreciate you taking the time to leave a review. We're sorry to hear about your negative experience on our website. Sometimes, withdrawals may require manual processing to ensure the security of our users. In regards to the locked balance, users have the option to opt into self-exclusion if necessary. If you have any additional information to share about this situation, please feel free to contact support@csgobig.com for assistance.

Best Regards,
CSGOBig Team