This place is absolutely bad. Wait times are long ,I went on Friday and they always manage to find something wrong with you. Their were eight of us at medical with 1 nurse. If your going to find some... ãã£ãšèŠã
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RUN RUN RUN Go to any other plasma company Especially avoid CSL Plasma on Yarbrough. They popped my first vein because they were cross training reception techs to help out back. Poking fingers as a... ãã£ãšèŠã
Always polite and positive staff that make sure you make your donation as quick and safe as possible
First time at CSL yesterday for donation. Easy check-in on the kiosk. Line had about 14 people, staff very nice and efficient. Facility very clean. Been to other donation spots but I'll definitely b... ãã£ãšèŠã
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Great Staff- CSL New Hope MN
From beginning to current donation , of which I have donated 143 times, The professionalism and knowledge of the staff at the New Hope Mn site is very impressive. For the amount of donations they process everyday I have witnessed an environment of respect and curtesy for one another between all coworkers. One gentleman, Memphis, exhibits such leadership and respect to his team of phlebotomists that I honestly said âwow, what a great guy.â As far as the donation experience I feel well attended to and the process takes roughly 35 minutes or less virtually pain free- I highly recommend visiting the New Hope CSL donation center.
Bad experience, scarred for life
Completed plasma donation in Clifton, NJ location on 7/2025 and fainted face first in the sidewalk. Was injured and hospitalized for hours, I incurred a a tooth with 2 chips, another tooth scrapped, another tooth partially came out the socket which I snapped back in and $12,000 worth of damage to my face. I provided documentation. I contacted manager Kimberly Perry and she refused to give me insurance info to make a claim and now is ghosting me. Do not go unless you have money for possible consequences! Bad experience! They are not making this right. I will continue to advise people not to go.
CSL Vancouver Declining
The csl vancouver Washington has gone downhilI. I just got back from traveling there is no sense of urgency and most of their machines are broken and they are always understaffed. I went traveling for a couple of months the one in Elyria Ohio is way better seems to have people that work more urgently but still understaffed. Both places always just have maybe 2 people doung vitals and 1 person on main floor sticking. The best one I have been too so far Fort Wayne Indiana they are more efficient have 4 people doing vitals and have three sections on main floor where there are at least 20!machines working and they do not stand around like the people in Vancouver CSL.
Slow staff
Slow staff. Not proper staffing. Not properly trained staff. Huge waiting time with no urgency. Been here over 2 hours with no wait for beds. Now I get to see the doctor for a small bruise they caused. Iâve donated with way worse bruising.
LENA IS A GREAT FRIENDLY PERSON AMD AâŠ
LENA IS A GREAT FRIENDLY PERSON AMD A EVEN BETTER STICKER. I DIDN'T EVEN KNOW I WAS STUCK TILL SHE ASKED ME WAS I WAS GOOD.. ðð¿
I was deferred from Michigan CityâŠ
I was deferred from Michigan City Indiana center for making complaints to corporate they told me I could go to another center but when I tried they said no I can't believe it deferred for making a complaint because they weren't doing their job
Another bad day at screening
Another bad day at screening. Came in at 315 ,3 people in line. Now 354, 2 people ahead of me and 8 people behind me. People on break in the middle of the day and everyone in line wondering what the heck is going on.
Typical here at this location.
JAI THE LIAR- Las Vegas Horror Show
JAI THE LIAR- I have donated at CSL in 3 States over 7 years over 500 donations. WORST PLACE EVER! I was threatened by a 25 year old young black man because I would not let him cut in line. Then the screener called him by name without looking at the screen and let him go before me she knew him. JAI LIED and said that people said I threatened him yeah a 60 year old is going to threaten a 25 year old right. The place is 90% people of color as far as employees and donors and if you are white they will side with the person of color and kick you out. Jai LIED to my face multiple times. I have not had any race issues here before vut the second someone whispers they are thinner and will finish donating before me and will kick my ass outside I get called the agressor and banned from the facility. The Manager Jai is not even from this center. If you are white you may not have any problems but if you ever do count on the staff and employees to make you look like the bad guy and ban you. I will be complaining to corporate.
Has gone to hell
Has gone to hell, it's ridiculously getto now, the one in Edison, NJ. Utter disregard for clients' time. Completely unprofessional. I mean the staff in reception. The phlebotomists in the bay are fine. The app is worthless, and they close without warning.
CSL Plasma in Spartanburg,SCâŠ
CSL Plasma in Spartanburg,SC employs the rudest nurses I have ever come across. They are condescending and treat the donors like they are nothing. The office is also filthy and not up to the standards of a plasma donation sight should be.
I'm a first time donor and theâŠ
I'm a first time donor and the experience itself was fine. But I wouldn't recommend or go back solely due to their payment system. They give you a payment card through paysign and it's impossible to get it to your own bank account. There's no direct transfer option. I have tried cash app and gotten charged all kinds of fees because they decided to decline the card. I have gone to a specified ATM and gotten declined. And you have to be careful there, too, because they'll charge you all kinds of weird fees. Several people claim to have all kinds of money taken off in ridiculous fees. Their whole payment system is the absolute pits. I needed my money in my own bank account. So now an unused card is in my possession when I needed to add it to bill money and, as a result, what feels like a lot of time spent for nothing.
Junkies
If you see a CSL plasma pop up in your neighborhood, congratulations! The junkies will be there shortly. Get ready for a beggar at every light of the closest intersection.
Corporate Greed
CSL corporate thinks itâs customers are too desperate for the money they earn donating plasma! Months ago they lowered the first donation of the week by 3 dollars. And today after donating the second time this week, they took 10 dollars away from this donation! Their stock has been tumbling, and this is their remedy! My advice is take your plasma to their competitors! I know I will!!
Profit before people
CSL Plasma is in serious decline! There are simply not enough âphlebotomistsâ on the floor daily. Donors are expected to wait in line 2 for over an hour, which is utterly ridiculous. The compensation is laughable and getting worse by the day. The lack of proper cleaning and sanitation is clearly at the bottom of your priorities! The treatment of employees and the pay they receive are downright shameful. Itâs unacceptable that CSL seems to prioritize profits over the people who keep it running. This needs to change immediately and people like me are willing to do just that. Do better!
Could be a bit better
I go to the one in Macon Georgia. They do an okay job but it is hard to hear when they call you for the vitals or to donate. Some of the staff donât seem like they really like their job but all the staff are pleasant.
It would be nice if they paid more but it still helps.
The owners are greedy as hell.....thatâŠ
The owners are greedy as hell.....that is all I have to say
I went into CSL this afternoon inâŠ
I went into CSL this afternoon in Yeadon PA. The staff employee immediately rejected me stating they do not accept donors from Philadelphia. Yeadon is a small county DIRECTLY ADJACENT TO PHILADELPIA!!! If this was true, then it should be stated on the website, and the option of "choosing"a location should have terms stated clearly.
The good news is I only wasted half of a day. I am seeing review where people are getting sent to the ER after the visit, have injuries from incompetent phlebotemists, and unprofessional staff. This place needs a class action suit and to be shut down. Permanently.
Not worth it.
I am a 1st time Donor I know I expectedâŠ
I am a 1st time Donor I know I expected longer time for 1st time. However, I got there...no one was at front desk about 20 minutes finally someone came did take my information watch the video and sat in waiting room 2 and half hours no one came couple asked said wait a "little bit" after 2 half hours I walked out. They need improve 1st time donor system speed things up!
Was donating just fine with no issuesâŠ
Was donating just fine with no issues until I went to the admiral location. I should have known better because I have had issues there before because I do have a skin condition. They put me on a permanent deferment after telling me that they would not change anything on my file so I could go back to the downtown center. Straight up lied. I'm definitely never going back now.
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