Cuccio Europe レビュー 

Easy to navigate website. Good choice of products,good value for money.
Prompt delivery.
Products themselves are lovely and proving popular with clients.
Effective and easy to use.

Amazing products to work with.

The quality is fantastic and offers are great.

My order went completely wrong on 2 occasions..half of the items that were in stock when I ordered, were out of stock upon sending out to me, so I was offered replacement items which I accepted. Upon asking why they were out of stock when showing in stock upon ordering, I was more or less told it wasn't linked that way to be a live stock system? Which i find quite bizarre for such a large company. Upon ordering again for a salon size pedicure kit; I ordered some implement trays with free implements, to which I was told i would only receive one of two i ordered cos they were now out of stock yet well in stock when I ordered, and told i would receive a refund. Upon receipt of my implement tray there was no free implements!..which was what I actually needed! Upon raising my disappointment on yet a second order, i was told I would receive a refund..I wasn't even offered as way of apology to send out the implements as Individual items so I at least had one full set to make up for yet another order cocked up? When I contacted Jane in customer services yet again explaining that I found the lack of customer service quite shocking as I've never had this experience before from cuccio, and that I needed the implements most of all and that at the very least I would have expected them to be sent out individually to make up for them being missing, and my email stating this was ignored with no reply. I received a total lack of decent customer service to make up for not one, but 2 orders going wrong thru no fault of mine. I feel customer service from cuccio has gone downhill as in the past staff have sorted any mistakes above and beyond..no attempt was made to apologise for everything going wrong on 2 orders. Smaller companies go the extra mile, maybe cuccio need to work on their customer service too or they will lose customers.

The website was really easy to use.
The customer service was exceptional. I was called very quickly after I placed the order to let me they didn't have the quantity available of one of the items. I was offered a refund for the out of stock item or to be sent extra of the in stock items I ordered, I chose the latter option. The customer support professional was very helpful and polite on the phone.
The items arrived very quickly and were well packaged.
Thank you.

From purchase to receiving order very quickly. Great products and great price point.

Very nice products and dry very quick after apply application.

Placed and order of 5 items, the sweet almond and tangerina & argan scent it really artificial. Sweet almond dry body oil and lotion scent doesn’t stay on the body.. the reason why I ordered again is because I have the milk and honey cuticle oil and that smells amazing! I’m quite disappointed as I feel like I’ve wasted money …:(

Great service, website user friendly with a good choice of items. Also well priced.
I love the smell and feel of the dry oil spray and the cuticle oil. Will be purchasing more in the future.

I was a Cuccio educator is South Africa some years ago and then moved to the UK. When I opened my foot health clinic, I knew I had to offer my bespoke foot health pedicures with a trusted product. Oh how I have missed Cuccio and it's magic ingredients... My clients LOVE it and so do I.

Great service, quality product

Great selection of gel polish colours on sale at incredible prices, fast deliver, packaged really well, only problem I have is deciding on what colour to use first!

Fantastic products and super fast delivery.

While the brand image is polished, my personal experience suggests some individuals representing them would benefit from revisiting the basics of respect and professional courtesy. It’s disappointing when a brand’s public image doesn’t align with the attitude of those who represent them on the ground level.

It’s early days using this brand’s products but couldn’t be happier with them so far. The oils are wonderful from fragrance to ingredients to design of bottles. The gel cures perfectly and is a lovely colour - looking forward to trying the others. Customer service were super helpful over Christmas re delivery and friendly!.. No spam at all to date. Just effortless and enjoyable shopping experience. Having been seriously let down by other brands I was loyal to for far too long (Mylee, OPI etc) I couldn’t be happier to switch to this one from now on. Highly recommended.