Cuddledown レビュー 

I ordered close to USD1,000 worth of bedding in Aug 19. It’s now Oct 18 and I’ve not received my order. My credit card has been charged. Placed a number of calls to customer service but no one could give me an idea what happened. They just said it’s been shipped and there’s no tracking number. I’m beginning to wonder if this is a scam. I’ve had high hopes given the positive reviews I read but now it seems that the bad reviews are warranted.

Not the place to buy goods for international shipping. I called before I placed my order which needed to ship to Costa Rica. Customer service said "yes we do", so I placed an order. Did not hear anything for 2 weeks. So I called. They never got the order as it went into their spam. Customer Service verified they had in fact received it, as an account was made in my name with correct shipping. CS said, place order again, so I did. I called to verify it was received right after placing it and they said, yes it was. I still got no verification of the order. Called 3x, finally CS in the USA (they outsource) said, they got it, however, they don't ship to Costa Rica. Asked to speak with International shipping manager, and Monique was conveniently unavailable. I found similar items elsewhere by companies that will ship international. They say they are into premium service, yet that was not my case.