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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

CULTIVER BLUESTONE colour is different to online platforms. It’s more a faded denim blue colour (with NO GREEN undertone). Paid a lot for the ‘wrong colour’. Disappointed

5つ星のうち1の評価

Purchased a flat and fitted sheet together & the dye has completely changed colors on one (after only a few washes - both items were laundered together). Additionally, the flat sheet is WAY oversized... もっと見る

5つ星のうち1の評価

I bought a set of queen sized linen sheets as a gift. Initially they were quite beautiful but after a few months of gentle care, washing according to directions, line drying, no.pets, a single woman,... もっと見る

企業が回答しました

5つ星のうち5の評価

It’s such a luxury to sleep in Cultiver bed linen, with such exquisite colours, and the soft high quality fabric. I have used many pure linen bedding brands currently on the market, and Cultiver far... もっと見る

企業情報

  1. リネン専門店

当該企業による記述

At CULTIVER, we believe in finding enjoyment in the things we use most frequently. Wherever you use them - in bed, at the table, or around the house, we hope you find our products bring beauty and moments of appreciation to your daily rituals.


連絡先

2.4

期待以下

TrustScore 5段階評価の2.5

57件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 25%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

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5つ星のうち5の評価

Our guests are loving it

We use this brand for all our linen in our Airbnb and it’s been fantastic. Guests comment all the time about how well they sleep and how good the sheets feel — that real linen texture I guess. It is softer and more breathable than the percale and bamboo we've tried before.

For us, the best part is how low-maintenance they are. We’re turning beds over constantly, and these linens handle the workload without fuss. They still look great in a cool, natural way.

We’re tucked away in rural WA, so we’re used to slow shipping, but everything arrived faster than expected and without any drama. We’ll definitely keep ordering from them.

2025年8月8日
5つ星のうち1の評価

Terrible Experience

Shopping with Cultiver for linen sheets was the most frustrating experience I've ever had. First, it was impossible to reach a real person for help, even online. Second, they sent me the wrong color, and I couldn't find any way to return the sheets. Third, after reading numerous reviews, it seems their quality is extremely inconsistent, especially given the outrageous price. Overall, just a terrible experience. I will be disputing the charges on my credit card.

2025年6月12日
自発的なレビュー
CULTIVER ロゴ

CULTIVER からの回答

Hi Felize,

Thank you for taking the time to share your feedback. We are truly sorry for the frustration and inconvenience you've encountered with your order.
We understand how disappointing it must have been to receive the wrong colour, and we sincerely apologise for any confusion caused. After reviewing your case, we can confirm that the correct colour was dispatched, but we absolutely recognise that it did not meet your expectations.
We are grateful for the opportunity to make this right, and as part of our commitment to customer satisfaction, we’ve processed a full refund for your order. If you have any further questions or need assistance, please don’t hesitate to reach out.

Kindest,
The CULTIVER Team

5つ星のうち1の評価

Terrible quality

Love the bedspread but the first time I washed it, following the instructions to the letter, it started to disintegrate. It was horrifically expensive so I’m massively disappointed. Style over substance. Now leaves orange fluff EVERYwhere, all
Over the bed linen, the carpet, the laundry room. Never again.

2025年5月27日
自発的なレビュー
5つ星のうち1の評価

Extremely low quality for price

Lowest quality linen sheets and really overpriced. All items I’ve purchased have started to tear within a year which is really unacceptable for how much you pay. I wash everything on delicate and hang dry and have had zero problems with other linen sheet brands. Do not purchase.

2025年3月17日
自発的なレビュー
CULTIVER ロゴ

CULTIVER からの回答

Hi Jessica,

Thank you for sharing your feedback. We sincerely apologise for this experience and we are grateful we had the opportunity to resolve the issue with you directly.

At CULTIVER, we place the utmost importance on delivering exceptional quality in every aspect of our products and service. Therefore, this feedback is not taken lightly, and we are committed to ensuring that each customer receives the premium experience they expect from us.

Should you need any further assistance or have additional concerns, please don’t hesitate to reach out.

The CULTIVER Team

5つ星のうち5の評価

Fantastic quality and A+ customer service!

Cultiver is one of those brands i'll stick to for the rest of my life. I purchased some sheets from them on holiday in Australia, not knowing there is a size difference King for King between Australia and Canada. The Cultiver team went above and beyond to remedy the issue and I could not be happier with them, as well as my sheets. I've got a different set of Cultiver sheets i've had for years as well and they still look as new. Really happy with my experience here and can definitely recommend to others!

2024年4月2日
自発的なレビュー
5つ星のうち1の評価

Worst linen bed sheet

Worst linen bed sheet. It makes holes after one year. I have multiple pictures if you need proof. Client service is horrible.

2023年12月7日
自発的なレビュー
CULTIVER ロゴ

CULTIVER からの回答

Hi Camille,

Thank you for taking the time to leave this review. We are saddened to hear about your experience with our product and would like the opportunity to rectify this for you.

Our team has now reached out to you via email and we look forward to resolving this matter for you.

Kindest,
CULTIVER

5つ星のうち1の評価

Terrible customer service

Terrible customer service - EXTREMELY slow responses, it takes them multiple days at a time to respond. Unheard of for such a large company. They also only offer price-matching for 7 days, so if this short window passes and their products go on sale, you're out of luck!

2023年11月28日
自発的なレビュー
5つ星のうち1の評価

After some time of thinking of…

After some time of thinking of purchasing fitted/ flat sheet I finally decided to splurge. What a disappointed
The fitted sheet does not fit the bed properly its too big, I spoke with a customer service representative who was very helpful, they replaced this for me as it was determined I-had received a faulty one. The replacement arrived and guess what its the same. Don’t waste your money on this product so expensive and doesn’t fit the bed. I would love a rep to come to my home to see what their product is like. I also purchased standard pillowcases natural I washed one and this has completely faded to another colour what a disgrace. If i could give NO stars ratings I would HORRIBLE PRODUCT. Maree

2023年6月23日
自発的なレビュー
5つ星のうち2の評価

Poor Quality

Bought my first linen tablecloth from Cultiver some years ago. The color wasn't at all fast so you couldn't remove even minor stains without a bleaching effect. Bought a replacement and this proved to be flimsy, thin and see through. Not at all suitable for such a large tablecloth. For something so expensive, you expect better quality.

2023年3月23日
自発的なレビュー
CULTIVER ロゴ

CULTIVER からの回答

Hi there,

Thank you for your feedback!

We are so sorry to hear that you’ve been disappointed with our Products. We are more than happy to look into this further for you. Please feel free to email us at info@cultiver.com

Kindest,

Brigitte

5つ星のうち3の評価

Quality Great but Sizing Bad

The quality of the material and color is great but the sizing is problematic. We ordered a queen sheet set and love the look and feel but the top sheet is gigantic! I wrote Cultiver wondering if maybe we accidentally received a king and they informed me that nope, that just how they are. They have a “one size fits all” approach to their top sheets which seems like a pretty cheap/inconsiderate move for what they charge. It is annoying to have extra feet of fabric on both sides of the bed. I’m actually going to have them hemmed which is really frustrating for an almost $400 set of sheets. For this reason can’t really recommend unless you have a king bed or are willing to sew the top sheet after arrival.

2022年12月1日
自発的なレビュー
5つ星のうち5の評価

Amazing sheets, even better customer service!

These linen sheets are the best I have ever purchased, a perfect weight and a sensational feel. The color is so saturated,
I purchased the navy, dark and rich.

I also have to comment that in error I purchased the euro size sham as an extra pillowcase set. In a survey I mentioned this…
I was contacted by a concerned representative who without cost to me sent me a set of standard size pillowcases..at NO charge!…

No that is customer service!!
Thank you so much for your help

2022年11月1日
自発的なレビュー
5つ星のうち1の評価

Poor quality, pooer customer service I bought a set of queen sized linen…

I bought a set of queen sized linen sheets as a gift. Initially they were quite beautiful but after a few months of gentle care, washing according to directions, line drying, no.pets, a single woman, they developed a large worn hole in the middle of the fitted sheet. I contacted Cultiver, twice, expecting them to make good on their items. They never returned my enquiry. They were expensive sheets. I am completely disgusted they would not even respond to me.

2022年10月1日
自発的なレビュー
CULTIVER ロゴ

CULTIVER からの回答

Hi Lynn,

Thank you for taking the time to share your feedback.
We're so sorry you did not hear back from our customer service team! Unfortunately there seems to be some sort of error and we did not receive your enquiries, we're so sorry about that.

We've located your order in our system and have reached out to you via email, we look forward to resolving this for you as soon as possible.

Kindest,
CULTIVER

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