Ordering was easy, even with prescription lenses, and my order was fulfilled and shipped more quickly than I expected. The glasses are high-quality and look great! Thanks!
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Live Vicariously Like Michael Caine! Curry & Paxton's glasses and sunglasses are legendary. A large dollop of cockney-flavoured Tinseltown on your nose! The service is always excellent too.... もっと見る
企業が回答しました
Item was not the advertised measurements. Communication and tracking after the order is terrible. I have raised the issue that the item is completely different size from what’s advertised and I would... もっと見る
企業が回答しました
1. Their sunglasses & glasses are outstanding in terms of both their design and build quality. 2. Their customer service is prompt and knowledgeable. 3. The packaging is robust and delivery prompt... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are a British Eyewear brand originally established in London, England, 1886. For more than a century we were at the forefront of Ophthalmic innovation. We were awarded a Royal Warrant in 1942 and were the first British Optical business to work with the newly formed National Health Service in 1948. In 1965 our frames became part of British pop culture history when worn by British actor Michael Caine in the Len Deighton spy thriller, The Ipcress File. Caine continued to patronise our Yvan frame throughout the 60's & 70's. Today, our eyewear is handmade in East London, in small batches, by skilled artisans using the finest quality materials available. From £195.00, our frames are crafted to be worn a lifetime, classic, timeless and enduring quality
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 85%に回答しています
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Great Glasses, Great Experience!
Ordering was easy, even with prescription lenses, and my order was fulfilled and shipped more quickly than I expected. The glasses are high-quality and look great! Thanks!
I knew what I was ordering was going to…
I knew what I was ordering was going to order would be good. It turned up excellent. Absolutely love my glasses.
Item was not the advertised…
Item was not the advertised measurements. Communication and tracking after the order is terrible. I have raised the issue that the item is completely different size from what’s advertised and I would like to return the item. 6 days have passed and still they have not replied to chasing multiple times. Hopefully the bank will assist in helping me get a refund. High prices but behind the curtain it’s a small drop shipping operation that has terrible customer service, no communication and a terrible product.

Curry & Paxton からの回答
Ho comperato già comperato una decina…
Ho comperato già comperato una decina di occhiali Curry and Paxton (di cui 8 Yvan) : dite che può bastare come recensione? 😉
Really good service
Really good service, 3 pairs requested for try on at home and arrived promptly, love the pair I ordered, would thoroughly recommend curry and Paxton
Simply the best sunglasses I’ve owned
For me, these are great stylish and Top quality made in England sunglasses would highly recommend them and also the team behind the company Curry and Paxton 👌🇬🇧

Curry & Paxton からの回答
Beautifully crafted glasses… 2nd pair…
Beautifully crafted glasses… 2nd pair ordered already….

Curry & Paxton からの回答
Really happy with the glasses
Really happy with the glasses — they look great and I’m very pleased with them overall.
There are just a couple of things that could be improved. Delivery took quite a bit longer than I expected, and I almost didn’t receive them in time for my trip, which was a little stressful.
On the positive side, the customer service was excellent. They were always quick to reply, helpful, and kept me updated throughout the process, which I really appreciated.
The only other issue was that my phone number wasn’t included on the delivery details, which caused some problems with the courier. It would be good if this could be double-checked before dispatch in future.
Overall, I’m very happy with the glasses and the customer service. If the delivery process was a little smoother, it would have been a great experience.

Curry & Paxton からの回答
Great service
Customer services were very helpful in getting my glasses to me in time for a friend's wedding. Very happy with them and great service.

Curry & Paxton からの回答
I agree with other negative reviews posted
I agree with other negative reviews posted. The quality of these glasses is average. Customer service is basically hopeless. Don’t waste your money.

Curry & Paxton からの回答
Top quality
Received the sunglasses on the day they promised. I have not taken them off. Gorgeous, and the lenses are very high quality.

Curry & Paxton からの回答
The whole order process was hampered by…
The whole order process was hampered by long wait times from customer services to respond to emails, usually around 3 days. I needed a receipt and signed paperwork to allow me to claim back part of my costs. The glasses arrived today and despite being happy with them I will be forced to return them if I do not receive my receipt etc which I requested weeks ago.

Curry & Paxton からの回答
Is this company in financial distress?
Curry & Paxton's website is very slick and professional-looking - I only wish their products and service were at the same level.
I received my glasses within a reasonable timeframe; however the quality of the product was sub-par to put it mildly.
The frames were delivered with a 6mm vertical misalignment. In effect, when worn, the frames were severely wonky.
I raised this with customer service and was issued with a return slip within a few days.
The return address is for a third-party distribution warehouse in the Midlands. Upon the first attempt of Royal Mail delivering the return, "no one was in attendance" and so the return failed. What business address isn't open during business hours?
I queried this via email with Curry & Paxton - no response.
Next day, return accepted. I emailed Curry & Paxton to confirm - no response. So I telephoned, and the person I spoke with checked "the returns list" and said it had been marked as received, but that my refund would take 10-15 business days. This, I find, contradicts Curry & Paxton's returns policy, which states an "immediate" refund will be provided.
It has been a few weeks now, and disappointingly no refund has been forthcoming.
This experience has led me to query the financial robustness of this company. As a result, I checked on Companies House, and the last set of accounts filed for year-ended 31/12/2024 make for concerning reading. Analysed by ChatGPT, verbatim: "The filed accounts show liabilities substantially exceeding assets. That is a major indicator of balance-sheet insolvency."
So, this may be a reason why I am yet to receive my refund!
I would warn anyone against doing business with Curry & Paxton.

Curry & Paxton からの回答
Great experience as always delivering…
Great experience as always delivering quality glasses.

Curry & Paxton からの回答
Fab sunnies
Fab sunnies, fab customer service. So nice to have something quality that has been made in the UK!

Curry & Paxton からの回答
Possibly not my last Curry n Paxton
I ordered the Yvan spectacle frames from Germany. Delivery was very quick and the customs charges were already included.
The craftsmanship is impeccable and the frames only needed a minor adjustment by my optician. Even the optician, who wasn’t familiar with this manufacturer, praised the design and craftsmanship.

Curry & Paxton からの回答
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