Curtains on the Net レビュー 

428
•
TrustScore 5段階評価の5

4.8

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The curtains are so much better than what we had and they arrived in the time frame that we expected. The service was helpful. Very happy.

5つ星のうち5の評価

I have used this company twice now, once about 5 years ago and again just recently. Completely satisfied on both occasions. They are reliable, work hard to provide customer satisfaction, friendly and... もっと見る

5つ星のうち5の評価

Everything arrived in a reasonable time frame and was in excellent condition. I wonder if there was a way the suggested or recommended fixings could be included in the descriptions. I did have the old... もっと見る

5つ星のうち5の評価

Beautiful curtains (Weylands blockout fabric), very nicely made and somehow they were completely uncreased from the moment they were hung, even though they were in the box for over a week, possibly 2.... もっと見る

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企業情報

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さまざまな外部ソースから提供された情報

Curtains on the Net was launched in early 2008 to ride on the back of the popularity of its sister site Blinds on the Net (www.blindsonthenet.com.au). There was a growing need to have a much larger selection of Ready Made and Custom Made curtains and Blinds on the Net was simply not the ideal location for these products. With this, Curtains on the Net was born. We support local Australian suppliers as well as import our own products to keep prices as competitive as possible. Due to our lower overheads, we are able to offer the very best prices whilst still keeping our quality and service levels extremely high! Curtains on the Net offers a free sample service as well as shipping Australia wide. This allows customers to order samples of the fabrics that they want to see and thus get the perfect curtain for every room. We have Australia's largest range of Ready Made curtains in the one spot, as well an ever growing range of Made to Order curtains. We have sold more than 30,000 curtain products online so know a thing or two about what you need! We offer everything from 100% Blockout curtains to Sheer and Translucent lined curtains. The Made to Order range also has a premium lined offer that is perfect for those wanting a Custom Made curtain at a fair price! We all know how expensive curtains can be! Curtains on the Net also has a huge selection of curtain Rods, curtain Tracks and accessories. Why not jump online today and see how much you could save.


連絡先

4.8

優良

TrustScore 5段階評価の5

428件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.8

すべてのレビュー

(428)

過去12か月のレビュー数: 1件

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5つ星のうち5の評価

Great product, even better service

Exactly as pictured.

Fast delivery and a very helpful customer support team make for a great combo.

I enquired about the same products at a brick and motar store and was told it would be near double the cost and have a 6 week turn around! Needless to say I'm very happy with my choice to go with Curtains on the Net.

2020年8月24日
自発的なレビュー
5つ星のうち5の評価

VERY HELPFUL

VERY HELPFUL. I NEEDED SOME DONNA LACE AND THEY WE SO HELPFUL AND OFFERED ME A LONGER DROP AND THEY WOULD REDO THE ROD POCKET AT A REASONABLE PRICE AND THAT HELPED ME OUT SO MUCH.
REASONABLE PRICING, FRIENDLY AND HELPFUL STAFF AND GOODS WERE DELIVERED IN A TIMELY MANNER. THANK YOU

2020年8月17日
自発的なレビュー
5つ星のうち2の評価

Ordered and paid for on 26.6.2020 and…

Ordered and paid for on 26.6.2020 and have not yet received curtain

2020年7月20日
自発的なレビュー
Curtains on the Net ロゴ

Curtains on the Net からの回答

Dear Jane,
Sorry to hear you are disappointed at the delivery time for your custom made curtains. We wish that you could have contacted our customer service team first before writing a negative review as we do pride ourselves on our customer service and having happy customers at the end of the day.
Unfortunately, your curtains are a custom made product and generally take 3+ weeks and with the COVID crisis, we are noticing longer delays in fabric deliveries. We do note this on the product pages that we are experiencing longer lead time but maybe this was missed when you were ordering your curtains. When looking at the order it appears to have been made on Saturday 27th but as we are not open over the weekend, your order was actioned on Monday 29th. Currently, we are sitting at 3 weeks since you ordered and while we are rushing this order through for you as fast as we can, it's likely to be another week or so let before we manage to get your order despatched.
Please contact Mal in our Customer service team (1300852912) as we want to help with your next order to make it a better experience.

5つ星のうち4の評価

Good service

Ordered product but was told they didn’t have it in stock. A bit frustrating. But they refunded immediately which was great!

2020年7月7日
自発的なレビュー
5つ星のうち5の評価

Impressive at all stages

We were impressed with clear and helpful telephone advice, the process of ordering, the speedy delivery and the quality of the curtains.
In other words, delighted and very appreciative.
Thank you!!

2020年7月2日
自発的なレビュー
5つ星のうち5の評価

wonderful product and service

I found this business very easy to deal with. Prices were visible online and many other helpful information like measuring tips. I contacted them for a few questions and they were all answered. The product was exactly as described and I am impressed with everything from the word go. Thank you I have wonderful curtains set up in my home for a fraction of the cost I was quoted by companies.

2020年6月30日
自発的なレビュー
5つ星のうち5の評価

Excellent products

Excellent products!
I have been after some decent block out curtains for a while now. These have been exactly what I was after.

The price of these ready-made curtains was unmatched anywhere!

2020年5月27日
自発的なレビュー
5つ星のうち3の評価

Colour difference

Order arrived quickly colour not same as shown on net had a green tinge when hung and sand colour was ordered.Further to pre
vious review
Company has made contact with great suggestions to fix the issue . Great customer follow up.

2020年5月23日
自発的なレビュー
Curtains on the Net ロゴ

Curtains on the Net からの回答

Hi Anne,

We are really sorry to hear that the colour wasn't what you had expected. It is almost impossible to get colours to view exactly right on the screen, especially as everyone has different monitors with different resolutions. I can see that you didn't utilise our free sample service which may have helped in this case. We do offer a free sample service so that you can buy our blinds and curtains after seeing an actual fabric sample to ensure you are getting the right colour.
If you still have the curtains packed in their original packaging we are more than happy to accept a return on these to allow you to reselect. Please contact us on 1300 852 912 and we can help get this resolved.

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