Curtarra レビュー 341

Curtarra からの回答

5日前

Dear Customer,

Thank you so much for your continued trust in Curtarra. As an interior designer, you have a keen eye for the finer details, so it is a true honor to be your partner in bringing these visions to life.

We are delighted to hear that Ashley was able to provide the high level of support we strive for and that our Rex hardware and draperies met your professional standards. We truly believe that custom window treatments should be 'Custom Made Easy,' and we look forward to collaborating with you on many more beautiful projects in the future. Welcome to the Curtarra family!

Warmly,
The Curtarra Team

Curtarra からの回答

5日前

Dear Susan,

Thank you for your kind words! We are absolutely thrilled to hear that your four custom panels provided an excellent fit for your home.

It is wonderful to know that Benita was able to assist you in selecting the perfect lining and material. At Curtarra, we take great pride in our artisanal quality, ensuring every stitch meets our high standards for a truly premium feel.

Best regards,
The Curtarra Team

Curtarra からの回答

5日前

Dear Steve,

We sincerely apologize for any confusion regarding your recent order. We understand how disappointing it is to receive something different than what you expected for your home.

Because each of our window treatments is artisan-crafted to specific custom measurements, our products are listed and sold by the individual panel rather than by the pair. This allows for maximum flexibility for windows of all sizes.

We want to ensure you have a 'Worry-Free Purchase' experience. Our team member, George, has already reached out to you via email with a 50% off to help you secure those new 2 panels. This credit ensures you can complete your set at the correct price without any extra cost compared to a standard pair.

Please check your inbox (and your spam folder, just in case) for your exclusive discount code. We look forward to helping you get the perfect look for your windows.

Sincerely,
The Curtarra Team

Curtarra からの回答

5日前

Dear Kathy,

Thank you so much for your kind recommendation! We are thrilled to hear that your new custom shade is looking great in your kitchen.

The kitchen is the heart of the home, and we are honored that you chose Curtarra’s artisanal designs to elevate your space. It’s also wonderful to know our team provided the great service we strive for. We’d love to see how the design complements your new kitchen—feel free to share a photo with the tag#curtarra_curtains!

Warmly,
The Curtarra Team

Curtarra からの回答

5日前

Dear Erika,

Thank you for sharing such a detailed account of your experience with us. We sincerely appreciate your patience regarding the shipping timelines; while we aim for perfection, we understand that waiting longer than expected can be frustrating.

We are so glad to hear that Jelly and George were able to provide the responsive support you deserve. It’s wonderful that the quality of our custom rods—and the care we take in packaging them—exceeded your expectations. At Curtarra, we believe the 'Artisanal Quality' should be evident from the moment the box arrives at your door.

We are delighted that you enjoyed the curtain samples as well! We look forward to helping you select the perfect custom drapes to pair with your new hardware whenever you’re ready. Thank you for joining the Curtarra family.

Best regards,
The Curtarra Team

Curtarra からの回答

2026年4月8日

Dear Karen,

Thank you so much for choosing Curtarra for your home! We are thrilled to hear that the drapes lived up to their description and that you’re enjoying that signature soft, satiny finish. Our artisans take great pride in ensuring every fabric we select drapes beautifully right out of the box.

We’re honored to have earned your trust, and we look forward to helping you with your next project. Welcome to the Curtarra family!

Warmly,

The Curtarra Team

Curtarra からの回答

2026年4月8日

Dear Mary,

Thank you for your honest feedback and for highlighting the quality of your new window treatments. We sincerely apologize for the frustration regarding the lining alignment and the communication gaps during the shipping process.

The bottom side of the lining is not sewn with the drape because of the different flexibility of the fabric; this working standard can avoid the lining fabric being longer than the drape after hanging. Regarding delivery, because our products are custom-crafted rather than mass-produced, the journey from our workshop to your home can take a bit longer, but we realize how important proactive updates are for your peace of mind. We will ask our technical team to consider whether we can keep our clients informed of the production progress to put your mind at ease.

Thanks for your kind feedback again.

Best regards,

The Curtarra Team

Curtarra からの回答

2026年4月8日

Dear James,

This is wonderful to hear! We know that 'cat-proofing' a home can often feel like a compromise on style, so we are delighted that our cat-resistant sheers are providing the durability you need without sacrificing the aesthetic of your space.

Our pet-friendly fabrics are specifically engineered with high-density weaves to withstand curious claws while maintaining a high-end look. It’s fantastic to know they’ve become an essential part of your home renovation. We’d love to see how they look in your 'cat-proofed' sanctuary—feel free to share a photo with our community!

Warmly,

The Curtarra Team

Curtarra からの回答

2026年4月8日

Dear Jade,

Thank you for your kind words regarding our Harris Linen curtains! We are so pleased to hear that the quality exceeded your expectations and that they look stunning in your home.

We completely understand that sometimes the 'feel' of a room changes once the curtains are hung. Our Harris Linen is indeed a beautifully substantial fabric on its own. While the lining may add excessive thickness for you, it also increases volume and serves to block out light and protect the fabric.


Warmly,

The Curtarra Team

Curtarra からの回答

2026年4月8日

Dear Peggy,

Thank you for trusting Curtarra with your custom window treatments! We are delighted to hear that the custom length and width were a perfect fit for your 9'6" ceilings—achieving that precise look is exactly why we do what we do.

It’s wonderful to know the light filtration is hitting that 'sweet spot' for your room to truly shine. There is nothing quite like the glow of a well-lit space.

Welcome to the Curtarra family,

The Curtarra Team

Curtarra からの回答

2026年4月8日

Dear Karen,

Thank you so much for your lovely review! 'Well-made and absolutely beautiful' is exactly what we strive for with every artisan-crafted piece we ship out.

Knowing that you are happy with your new curtains makes our day. Thank you for choosing Curtarra, and we look forward to helping you beautify more of your windows in the future!

Best regards,

The Curtarra Team

Curtarra からの回答

2026年4月8日

Dear SC,

Thank you for your wonderful recommendation! We understand that patio doors often require a unique touch, and we are so glad we could provide the exact length and color you were looking for.

Our goal is to make 'Custom Made Easy,' no matter where our customers are located. We’re thrilled that the packaging kept your sheers safe on their way to your remote area and that the delivery exceeded your expectations. We look forward to being your go-to for your next window treatment project!

Best regards,

The Curtarra Team

Curtarra からの回答

2026年4月8日

Dear Alexandra,

Thank you for your patience and for sharing that the final result was worth the wait!

Because each of our products is artisan-crafted and custom-made to your exact specifications, they can take a little extra time to perfect compared to mass-produced items. We truly appreciate your understanding and are so glad to hear that you are happy with the quality of your new curtains.

Thank you for trusting Curtarra with your home!

Warmly,

The Curtarra Team

Curtarra からの回答

2026年3月30日

Dear Rachel,

Thank you so much for your thoughtful review! We are delighted to hear that the wait was worth it and that your new curtains have brought a perfect, soft elegance to your sun-filled rooms.

It is wonderful that you utilized our sample program to find that precise balance of light-filtering beauty. We take great pride in our Artisanal Quality, and hearing that your curtains arrived with crisp folds and required minimal effort to hang is exactly the 'Worry-Free' experience we strive for. The back tab header is indeed a favorite for achieving those clean, structured waves!

Welcome to the Curtarra family.

Warmly,

The Curtarra Team

Curtarra からの回答

2026年3月30日

Dear Customer,

Thank you for the high recommendation! We are thrilled that you found our online ordering and measurement process so seamless.

It’s great to hear that your Roman shade was a breeze to install. We are particularly glad you mentioned the fabric quality; we select high-density materials specifically so that even our unlined options provide excellent privacy while maintaining a clean, modern profile.

We are so happy we could help you transform your space. Thank you for choosing Curtarra!

Warmly,

The Curtarra Team

Curtarra からの回答

2026年3月30日

Dear Debbie,

Thank you so much for your wonderful review! We are delighted to hear that your new sheer curtains were a perfect fit and that you found our ordering and installation instructions so helpful.

We are especially proud to hear your kind words about Ashley. We will be sure to pass your commendation along to her—she truly embodies our commitment to making the custom drapery process as seamless and personal as possible. Providing that 'Worry-Free' experience from start to finish is exactly what we strive for at Curtarra.

Thank you for trusting us with your home.

Warmly,

The Curtarra Team

Curtarra からの回答

2026年3月30日

Dear Richard,

Thank you for the fantastic feedback! We are so glad to hear that both our product and our shipping packaging met your expectations.


Thank you for choosing Curtarra!

Warmly,

The Curtarra Team

Curtarra からの回答

2026年3月30日

Dear Raymond,

Thank you so much for your kind words! We are delighted to hear that your new café curtains have found a perfect home in your kitchen.

At Curtarra, we believe that Artisanal Quality is in the details. Achieving those 'precise dimensions' and ensuring every piece is beautifully sewn is at the heart of what we do. It’s wonderful to know that our craftsmanship is helping to elevate the look of your space.

Welcome to the Curtarra family!

Warmly,

The Curtarra Team