In general, the video is great. I appreciate that I had unlimited revisions because there were things that they just got wrong (like having the control cluster in the back seat of a car, and a do... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Absolutely can recommend this Company 100%. The completed video brought tears to our eyes. We changed it so many times until it was perfect for my husband and I. There was no extra charge for this a... もっと見る
Just to see our history in a movie would have gave 5 stars but scenes didnt match the song and I asked for R&B but they did country. A little disappointed she doesn't like country music.
I’m updating my experience to five stars. It took a few tries however they did get it right in the end. Their customer service was quick to respond and went above and beyond to ensure the video was no... もっと見る
企業情報
当該企業による記述
Custom Love Story turns your real photos and memories into a personalized, beautifully animated short film — your story, brought to life on screen. Whether it's the story of you and your partner, a heartfelt tribute for Father's Day, or a family memory worth keeping forever, we craft a unique cinematic film made just for you. The perfect gift for anniversaries, weddings, birthdays, or any moment that deserves to be remembered. Every film is made to order and delivered digitally within 24 hours, with an optional printed poster.
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最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Did an amazing job with bringing my…
Did an amazing job with bringing my engagement proposal to life! Every detail is amazing!!
Everyone who glanced at our love story…
Everyone who glanced at our love story cried. This is so special and unique. There customer service to quality is exceptional.
Great editing and perfect video
Great editing and made my video just the way I wanted it. It is amazing!
I loved everything about it!
I loved everything about it!! I can’t wait to show it to my family. It’s so cute and definitely got me emotional. I highly recommend this. Can’t wait to get their reaction !
ITS A SCAM...with an update to read
ITS A SCAM! THIS COMPANY IS A SCAM! BEWARE!!! I got my video but it was wrong. I asked them to change it and they approved it without me even accepting the changes. If it's approved, then they move onto the next order. I didnt approve it so I asked for a refund because the video was completely wrong and nothing like i asked for it to be...its been almost 2 months and I keep hearing back from the emails "we are a small family business your request is still being reviewed" YEAH... AFTER 2 MONTHS? On their website it says, refund if not happy, no questions asked"....i had to go back and forth 400 times with emails when they asked me to send screen shots of the approved film that i never approved myself...i also sent them a photo from their website saying "refund: if you're not happy, no questions asked we will refund you".....STILL NOTHING!!!! give me my freaking money back thieves! 😤 they can suck a D♡ck! ....im so mad!
Update: I had to go on Facebook messenger on their profile page to message them to finally be able to get a hold of someone after so long. I took a chance and told them my situation and someone reached out to me and said they will refund. FINALLY! Maybe because i left this review and also left comments on their fb page so other can people see what i had to go through...they eventually refunded me AND gave me my video to have still at no charge, (it was STILL wrong and didnt have anything i asked for in it..but its ok, it was worth a try), but at least me bitching enough made them refund me in full... Thats all i care about now..so, can i say i will purchase anything again, no...can i say the customer service sucked, absolutely, but after they told me they will refund me and try to make me happy and how this should have never happened, I will give 2 stars instead one 1 now...
THE CUTEST GIFT
They made the BEST movie to surprise my fiancé at our wedding. They could even make my vows into the song!! It’s so amazing and awesome. I will definitely tell everyone about them and will come back!!
Omg this is so beautiful I love it love…
Omg this is so beautiful I love it love it
Such a touching gift
I can't say enough good things about my experience with Custom Love Story. From the very beginning, they were so easy to work with and incredibly patient, making every change I requested until the video was exactly how I envisioned it. I never felt like I was asking for too much—they genuinely wanted it to be perfect.
I wish I had had the time to capture our entire story, but even this glimpse into our 26 years together meant more than I can express. The finished video was beautiful, but nothing compared to seeing my husband's reaction. In the 26 years we've been together, I've only seen him cry a handful of times, and this brought him to tears. Watching him relive our journey and the love we've built together was a moment I'll never forget.
This wasn't just an anniversary gift—it became a treasured memory. Thank you, Custom Love Story, for creating something so personal and meaningful. If you're looking for a gift that comes straight from the heart and will be cherished for years to come, I wholeheartedly recommend them.
My wife was absolutely thrilled with…
My wife was absolutely thrilled with this film! It turned out even better than I imagined. Every detail was captured perfectly, and you could tell how much care and creativity went into it.
I was also amazed by the quick turnaround time. This was the perfect gift for our 5th wedding anniversary, and it created a memory we'll cherish forever.
I will definitely be a returning customer and highly recommend this service to anyone looking for a unique and meaningful gift. Don't hesitate—it's worth every penny!
So Special
Movie was spot on and so, so special! We will watch it for years to come. Our artist is very talented. Thank you very much for creating such a special gift.
Lol its so funny how accurate it is
Lol its so funny how accurate it is! I love it! Thank you
JUMP ON THIS!!
WOW! What an incredible creation of our story just as we described. AI aged us to perfection - almost jealous of how great we look. Will keep this vid forever. THANK YOU!!
What a beautiful way to capture our…
What a beautiful way to capture our story! Thanks for what you do, really spectacular!
You did an amazing job
You did an amazing job. I love it and I know she will love it too.
Sharing our love story with the world
Man, our video brought my wife to tears. Thanks to the team at Custom Love Story for a terrific experience. Awesome job !!! ❤️
Anniversary gift for the ages
The concept was wonderful. Made an anniversary video for my husband. He was amazed and brought to tears. The company made revisions immediately to my liking and when I contacted them the response was within 24 hours. Very pleased.
I love my story
I love my story. The characters did look similar but its cartoon so it was to be expected. I needed assistance and they were fast. So I would definitely recommend.
Never received the video
Never received the video. All the support chats from “Maria” appeared to be AI generated. Don’t waste your money. Very disappointed.
Exceeded my expectations
Exceeded my expectations! With only a few questions, they managed to capture our love story perfectly!! I was so impressed and glad I ordered this! My husband and I treasure this animation ❤️🙌🏾
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