Custom 1 レビュー 71

My experience was absolutely amazing. I was struggling to find somebody who could do this in a timely manner. They got it done. We were flying out of Sioux Falls so I chose to pick it up at the Harrisburg location. I live almost 3 hours away and they reached out to me after they saw my address to double check that I was OK with picking it up, saying that I didn’t live close to the area. That was above and beyond what they needed to do. If I need anything else printed I will definitely be using them and I will recommend them to anybody that needs printing services

My experience was amazing with very quick turnaround. The only problem was I didn't realize the deadline time of noon to get shirts same day was EST so my order was 30 min late resulting in a 2 day delay in delivery for 7 shirts. But the design was perfect and everyone loved them.

Reached out last minute before Mother’s Day not really expecting much. They got right to it and the whole thing, first contact to delivery, was done in under 48 hours. The shirt came out even better than the design looked online. Really happy with it.

Item was exactly how I designed! Will be ordering more soon!

I made 2 different orders with a variety of different styles, sizes, and designs. Custom One was super easy to work with, made my order very quickly, and even delivered to my house for free after I had showed up for pickup but my order wasn’t ready yet. After going through my completed order, I noticed I was missing 2 items. Custom One responded very quickly and provided those items for me. Would highly recommend Custom One to anyone looking for a good quality product in a timely manner.

The shirts were perfect! Sizes accurate and delivery was on time! We are literally thrilled with the ordering process and quick turn around! I will definitely use Custom One again. Thank you!!

The hoodie looks good, but they are horrible with trademarks. It was a single item for personal use and not violating, as they made me feel. The delivery was fast, though.

Placed an order and it has been a disaster from the beginning. I saved the previews of what I was supposed to get. Ordered 2 cotton printed tshirts. 1 black 1 blue. First off they shipped the package with the wrong item codes for customs says that I am getting leather apparel. Not sure how a cotton shirt is leather. So that cost me extra money in customs. Then I get my my shirts and the quality looks like they have been washed 50 times. The images look faded and the dimensions do not even come close to the previews. On top of that the black shirt is more of an off grey and looks faded as it was left in the sun but clearly not a black shirt. When I tell them about all of the issues they try to blame the shipping company and that the black shirt I ordered was of lower quality(even those on the sample shows a solid black shirt) so thats why is not black and that I need to pay extra for a better one and then i saved images of the showing the proper size of the images that was ordered and they dont even come close to the right size on the actual shirts and if I wanted them like the previews of the actual shirts I ordered I would have to again pay extra(no option to do so) to have the size of the preview picture that I had ordered. Then when I tell them about all of the issues they try to tell me there is no refunds for a custom shirt which is not shown unless you go digging in the fine print. However that still does not cover the fact they did not deliver on what I actually ordered. Still dealing with. Lastly, they responded fast to this then any email I have sent by far!

Product was as described, easy to place the custom order, and delivered on time.

While I'm satisfied with the product I was a bit disappointed that the shirts shipped through the US Postal Service and our Airbnb where we were staying had no mail delivery service so it was a cluster trying to get the shirts in hand. In the end, I did receive them but it was after we came back home and the moment for total enjoyment had passed.

In the future I will pay much closer attention to delivery method.

Just got my custom T‑shirt in and I’m honestly impressed. The quality is great, the fabric is super soft, and it arrived within just a few days. I haven’t washed it yet to see how it holds up, but first impression… they nailed it.

The shirts were printed quickly and well! I ordered on a Monday and received them on Wednesday!! Great Job!!!

I am appalled that Custom One has chosen to reopen a case resolved on February 5th specifically to smear my name and paint an inaccurate picture. For a full context of how this dispute began, I encourage other customers to read my previous review for reference. I would have ignored their latest message and let it go, but I cannot let them smear my name. This company is a lot worse than I ever imagined; their behavior is truly unprecedented.

The claim in their recent reply that I called anyone a “scammer” is a complete fabrication. I have the entire email history of our professional correspondence, and at no point did I use that word or any unprofessional language. I have all the receipts to prove this if necessary. It is a serious lack of integrity for a Production Lead to publicly accuse a customer of verbal abuse to justify their team's initial refusal to honor their own return policy.

The reason I kept the 1-star review was because of how they chose to pursue this: first by gaslighting and ignoring my concerns, then by unsuccessfully flagging my review as "untruthful" to Trustpilot. Even the refund process was a struggle; they initially only sent half the agreed-upon amount, and I had to reach out again to correct their math. A partial refund for physical items does not account for the emotional stress, the time spent auditing their errors, or this latest attempt at character assassination. I would still not recommend them to anyone.

As always, the best. I don't want to always be gushing about these guys... but I gush. My dresser drawer is full of t-shirts they've made for me, and soon i'll have to start another drawer.

When an Etsy seller absolutely screwed me over for my best friend’s bachelorette, this company was an absolute life saver to get shirts made and to me on time! It was extremely easy and stress free and wonderful shipping. Will be using again and again!!

Exact execution of design, high-quality T-shirt, very timely service!

Super fast, products looked great, highly recommend!

They contacted me right away to let me know the image I sent them wouldn't work for transferring to shirts. I really appreciate them doing that instead of just printing the shirts. They are also easy to work with!

Fast service and high-quality products. I couldn't ask for more.