Very impressive service by this company! I needed a new front wheel for my classic 90s Raleigh MTB. After struggling to find one locally, I found this online and they delivered a great quality replace... ãã£ãšèŠã
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Excellent customer service from Shozo and Damien at Bury St Edmunds. The manufacturer's delivery date was met for 1 of the 2 bikes we ordered, but the second was nearly 2 months late. The guys at Bury... ãã£ãšèŠã
Ordered my Mountain Bike from Cycle King online and it was a great experience. The ordering process was straight forward and the bike arrived at my door in record time. Thank you Cycle King, awesome j... ãã£ãšèŠã
Very good choice of products and very helpful staff who answered my queries speedily, fully and with easy to understand instructions. Would highly recommend them.
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Cycle King is the UK's largest family-owned cycle retailer. View our range of men's, women's & children's bikes and a fantastic range of cycling accessories.
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Excellent service
Great service! So happy with my sonâs bike and the staff were amazing! Would highly recommend
Good price and all arrived on time
Good price and all arrived on time. My project is nearly complete.
I recently purchased a rayleigh whiteâŠ
I recently purchased a rayleigh white bike sith butterflies anais anais from cycle king cambridge,i was very impressed with the service i recieved from staff one person on particular ethan.
I love this bike an will be back in store in the future if i need any repairs
good quality bikes and accesories
Always had top notch service from cycleâŠ
Always had top notch service from cycle king in bury st edmunds. Gone in today and once again Damien went out of his way to put a bike together and safety check completed while we went for a coffee. Will Always recommend to anyone.
Great service from this company
Great service from this company. Liked the way the shop called me to inform me that the stabilisers that I purchased with the bike would not fit, they advised me in which ones to buy and then fitted them for me on pick up day. Great service from start to finish.
Would definitely recommend
Exceptional service.
The service was exceptional with a great deal and the promptness of despatch and short delivery time. Thank you.
The Team at Cycle King were extremely helpful
The Team at Cycle King were extremely helpful! My son bought his dirt bike in that was missing some bolts on his brake disc. The team had a look found some matching bolts and fixed it in 10 minutes for free! Very friendly and helpful. Thank you !
The staff are helpful andâŠ
The staff are helpful and knowledgeable, good to have this shop in the town.
Don:t collect
I ordered some tyres from the online arm of this company Bankrupt Bike Parts
You can collect according to them after two hours or therabouts. Ordered Sundayevening.Took a 4 hour round trip from Cannock the following morning. Confirmation email hadn't arrived yet. Went into Hawk Cycles who sent me to an adjacent locked door where you have to telephone them. I explained what I was there for. They said I'd have to wait until 2 or 3 o clock
I explained that I had a child to pick up from school im Cannock
This made no difference to the voice on the end of the phone behind the locked door.
Disgusting customer service
Simon at the Derby branch is anâŠ
Simon at the Derby branch is an absolute star and a real asset to the company. Due to his impeccable and educational attention to detail and thoroughness we received a 5 star service on our bikes and Simonâs integrity has been the the incentive for us to return to Hawks and buy all our cycle accessories. Donât go anywhere else. Simon (and the counter staff) are rare gems these days. Weâve recommended Hawks to our cycle group. To the bossâŠgive Simon at least a pat on the back if not more. Phil and Joy
Easy to order with clear dimensions forâŠ
Easy to order with clear dimensions for the item shown. Delivery faster than expected, and as it was a birthday gift that was good. Handlebars fitted and just what was needed.
Everything they promised they did
Everything they promised they did, the service the provide is 2nd to none.
Great experience
Great experience - the staff were helpful, knowledgeable and offered excellent customer service from start to finish
Great sevice
The staff most very kindly sorted my loose brake cable on the spot and gave me very good advice about loopking for what had caused a puncture. This advice proved 100% spot on . Thank you Cycle King
ðŽââïžð¥ BIG shout-out to Cycle King
ðŽââïžð¥ BIG shout-out to Cycle King! ð I recommend them because they made it easy to find a quality helmet that was hard to get elsewhere. Great choice, reliable service, and highly recommended! ð¯ð
Just what we needed for our grandsonâŠ
Just what we needed for our grandson plenty of stock to choose from online and quick click and collect service with competitive pricing and friendly staff
Could have done better
Staff were unhelpful in store. We then went to order online and when delivered the stickers/decals on the bike were bubbled and half off. Not inclined to contact the store in regards to this as the âfamily runâ business were not helpful when we visited to browse and purchase a bike. We were told if we ordered online it would take 3-4 weeks, when we ordered online it took 4 days (it would have been 3 days if DPD had not failed the delivery on the date given).
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