Very impressive service by this company! I needed a new front wheel for my classic 90s Raleigh MTB. After struggling to find one locally, I found this online and they delivered a great quality replace... ãã£ãšèŠã
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Excellent customer service from Shozo and Damien at Bury St Edmunds. The manufacturer's delivery date was met for 1 of the 2 bikes we ordered, but the second was nearly 2 months late. The guys at Bury... ãã£ãšèŠã
Ordered my Mountain Bike from Cycle King online and it was a great experience. The ordering process was straight forward and the bike arrived at my door in record time. Thank you Cycle King, awesome j... ãã£ãšèŠã
Very good choice of products and very helpful staff who answered my queries speedily, fully and with easy to understand instructions. Would highly recommend them.
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Cycle King is the UK's largest family-owned cycle retailer. View our range of men's, women's & children's bikes and a fantastic range of cycling accessories.
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Fantastic staff
Fantastic staff, very helpful and immediate help and support, took my daughter bike in for a brake problem and they sorted it there and then, highly recommend. Will definately go back! Thank you so much
The guys in here couldnât do enough forâŠ
The guys in here couldnât do enough for you. Bought a bike and had a problem with the kick stand and went in and they sorted it out there and then. Always happy to help and that kind of customer service is rare these days.
Thanks again to you all
Simon was really helpful and polite andâŠ
Simon was really helpful and polite and fixed my brake within minutes
Very helpful and wonderful staff
Very helpful and wonderful staff . Fantastic
Really great service all round
Really great service all round. They called to tell me there was a chance of a delivery delay and offered the opportunity to change the bike. My grandson has set his heart on that one so was happy to wait. They told me the 2 possible dates and it arrived on the second one. Received a text to say it had arrived and we collected it that day. Really nice staff who explained about warranty and service etc.
Exceptional service !
Exceptional service !
These guys are helpful, knowledgeable and very reasonably priced, I can't praise them enough.
Alan
My ordered item had not arrived
My ordered item had not arrived, but they found a replacement at a better deal well done for customer service
Really helpful
Really helpful, friendly staff. Great range and brilliant service.
Excellent service built bike collectedâŠ
Excellent service built bike collected no problems
Quick contact after online orderingâŠ
Quick contact after online ordering informing me my bike was ready to collect. Friendly, helpful staff who demonstrated the folding of my bike and altered it to fit me. Good information about follow up servicing too.
Only negative was lack of space outside the shop to try it out.
Kings of Mill Road
I had an issue with my bike and it was dealt with within ten minutes and payment was refused.
Really helpful and great customerâŠ
Really helpful and great customer service! Would definitely use again!
Fantastic customer service
Bought an electric trike from here, the staff were amazing.
The man who served me spent ages helping me work out the best lights to fit to it, fitted them for me before i left and made sure I had everything I need. Helped me out the shop then when I had a little trouble getting going outside the shop (coz Ive never ridden one before and its a lot wider and heavier than a normal bike) the guy came back out the shop to check i was ok.
Different member of staff on the phone the night before had reserved it for me and made sure all the safety checks were done before I got there to pick it up, even charged the battery up so i could ride it home.
Quick to sort out problem with order
I ended up with the wrong part due to an error in the information online. Cycle King responded quickly, acknowledged the mistake, and refunded me without any quibbles.
Had what I wanted at a nice price !!!
Prompt service
Great customer service @ ChadwellâŠ
Great customer service @ Chadwell heath.
Just wish they had more stock online or at the store. Having trouble finding the tyres I need.
Beautiful bike,good price,helpful
Beautiful bike,good price,helpful
and friendly costumer servise
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