DailyVita, LLC レビュー 3

They do not seem to be very interested in the actual customer. Don't deliver as promised and blame everyone except themselves. Belligerent "customer service" rep. wasted a lot of my time trying to tell me why they are "right" and everyone else "wrong". This purchase was not worth the aggravation of dealing with this company.

The reason why I made my purchase with this company online because it's high reviews on various websites. So I made my first purchase with this company on June 1st. I didn't hear anything after 7 days. So I emailed the company twice and left a voicemail requesting for a order status update and a tracking number. No one replied, called back or picked up their phone. I started getting very concerned, I made more researches still a lot of websites gave it very high reviews except one website, one star out of five. It was like that's the only website had victims like me, no one answered their emails, didn't receive the order and merchandise arrived in very bad condition. At that point, I emailed this company and asked to cancel my order for a refund 11 days after my purchase. Same, no reply. I had to contact my credit card company to cancel the transaction. The day after I contacted my bank, Daily Vita emailed me saying my bank marked them as fraud, and they asked me to send them a picture of my credit card and my credit card statement. I refused. After 13days, I finally got my refund. It showed this company does have people read emails and has ability to contact customer. However, they either do not care about the customer or doing something suspicious. Now I feel all the 5 star reviews are very questionable.

This scarf is very beautiful and well made.