Dairy Queen レビュー 140

Inverness FL store. Staff is young, kind as well as courteous. Hubby and I are both very sick from having burgers there last night. Definite food poisoning symptoms. I did call and spoke to a young manager and she was apologetic. She brought the other manager in on this and she had the attitude it was not them. No one else called. I must be the issue. Well No I am not. I did not ask for a thing. I wanted them to know in case there are practices happening that need to be corrected. I was kind, low toned and just informational only call. Now I feel upset that this manager can not take precautions to be sure no one else is up all night/morning throwing up etc.
Shame on them. NEVER AGAIN!

The buy 1 blizzard and get the 2nd one for $.99 cents isn't a good deal at all, 2 medium blizzards still cost $10, TERRIBLE, will not be going back to Dairy Queen any time soon.

Ordered on line cake. When I went to the store they wanted more money. When I asked HQ they deferred and said take it up with the store. Really? It is their online service. Birthday cake with balloons and they wanted more money$13 for the $41 cake. Almost 1/3 cost of cake. I told them to take it off. If the store does not honor the cake priced they should not participate.

There was one car ahead of us. Already at the pick up window. After that car left we waited by the order speaker another TEN MINUTES . Nothing. We pulled up to the pick up window and could see a man doing things at a register. Ignoring is. No customer at the counter either. Another five minutes goes by and no acknowledgment we are there so my husband said ‘ looks like we are going to Sonic. It was so busy!!! Lots of customers. It was my first time driving through San Saba and I see the locals know where to avoid and where to go.

I am writing to express my disappointment regarding a recent visit to a Dairy Queen location. I attempted to redeem a shake using my points, but the staff declined, stating that my points card appeared to be a screenshot.

While I respect that policies may restrict the use of screenshots, I was concerned by the manner in which this situation was handled. The employees were unprofessional, dismissive, and did not provide a clear or respectful explanation.

I kindly request clarification on your policy regarding digital rewards and ask that appropriate steps be taken to improve customer service at this location.

I ordered a chicken salad which is almost $9. It has little chicken not much else but lettuce. The salads before had bacon more cheese than I got this time. Needless to say I won't be buying that again.

I had ordered a normal chicken basket and when I had got home ( I live less than 7 minutes) my food was completely and I mean completely cold, my gravy was barely even filled up halfway with one of those tiny little cups - halfway, if not less - and my chicken tenders looked liked they had been sitting out for days. If I would’ve ate this I would’ve gotten sick. I then called over 3 times- no responses- and on the 4th I finally got someone on the phone. The manager then gave me complete attitude, said they make their food fresh so this is impossible, which is a lie, and offered no solution. She acted like I was in the wrong and when I asked if there was anything to do she said nope and then hung up on me. Please no one give these sick people your hard worked money. These people are a joke. The last time I got ice cream a teenager threw her cup at me and then got a stank face with me like I had done something to her. These people do not care about their jobs and treat it as a joke. I took a pictures of all of this if anyone needs proof. The night time manager needs fired. She is a complete joke and waste of a job from someone. They all of their vapes out and phones the whole time. There was no offer to remake my food or even see what the problem was. This manager is full of incompetence and terrible snark attitude.

DO NOT PURCHASE CHOCOLATE CAKE FROM DAIRY QUEEN. I am very much disappointed from their chocolate cake .We purchased chocolate cake on March 22,2026 , firstly it was very hard ,my daughter was not able to cut it then I placed it in fridge on the very next day the the whole cake was melted in the fridge .

Be Aware

I ordered a classic Blizzard, but it was practically liquid by the time I got it, which was a huge disappointment. The line moved very slowly and the staff seemed completely overwhelmed, making for a frustrated visit.

I never thought a simple trip to Dairy Queen would turn into something I still can’t fully explain. It started normal—the bright menu boards, the hum of the soft-serve machine, the cold sweetness of a towering vanilla Blizzard in my hands. The first bite was perfect, almost too perfect, creamy and freezing against my teeth. But halfway through, I noticed the ice cream tasted sharper, colder than usual, like biting into winter itself. My fingers tingled, then numbed, even though I was inside. When I glanced at my reflection in the window, my lips had turned a faint shade of blue. I laughed it off at first, blaming the cold, but the color deepened, spreading across my cheeks like frost creeping over glass. The air around me felt heavy and chilled, and every breath came out in a visible mist. My hair stiffened as if brushed with snow, and my footsteps left faint icy patterns on the tile floor. It wasn’t painful—just unsettling, like my body was quietly rewriting itself into something colder, distant, crystalline. By the time I stumbled outside, the summer heat didn’t touch me. I stood there, skin shimmering pale blue, feeling strangely powerful and completely alone, as if I had traded warmth for something sharp and eternal. I went in craving dessert, but I walked out feeling like I belonged to a frozen kingdom no one else could see.

Worst experience ever buying a gift card as a Christmas present. Bought a $50CDN giftcard for my niece and nephew and it never arrived. The website didn't have any tracking info. I've spent hours calling and emailing but they just keep transferring me to different help desks and now I just received the original generic response email they sent me 5 weeks ago. Going mad as noone will help me and just go oing round in loops despite sending my full receipt code etc. So frustrated!

Went order a chicken strip dinner $13 chicken taste Burt gravy taste like water ask for extra ice got less ice .in Rockdale Tx been calling no answer

I want to say that the dairy queen in carrizo springs in Texas, gave me the best customer service.

I try to be positive leaving reviews about different businesses. But this time... it blew my mind how stupid a person can be. We drive up to the Dairy Queen on Regent Avenue in Winnipeg MB. There was no one ahead of us. We order 1 banana split. Drive up to the window and pay $9.50. The girl takes our money than hands me a blizzard. I tell her I ordered a banana split. She than said she thought I ordered a blizzard. She is the same person who took the order.

I spent $30 and 2 of the 4 items I ordered were not right. I ordered 2 blizzards, both were supposed to be made with chocolate soft serve and have chocolate syrup mixed in as well as the candy I wanted. There was only the candy in both, no syrup and they used vanilla soft serve in them.

there was no ice for the pop machine so the pop was warm there was no coupons for the free sundae she wrote it on the receipt and my friend ordered her original chicken sandwich with regular bacon they brought her a cheeseburger instead and when they replaced it they brought her a chicken sandwich with spicy bacon on a bun that fell apart will not recommend not this restaurant

Dairy Queen on Prospect, Helena montana. A 10inch ice cream cake is marked at 41$ in store. I placed my order thru DoorDash, however I picked it up myself. Thru DoorDash I was charged 55.35!!! Almost 15$ increase in cost. I asked the manager and staff why I was charged so much when the cake is clearly only supposed to be 41$. They claimed DoorDash is the one who marked it up. When I called that bullshit, they then said they are charged 30% (?) and have to make their money (according to the girl who works there.. who also claims she makes all the ice cream cakes herself 🙄, while also admitting some cakes are bulk ordered premade lol) back so of course they charge more on the DoorDash app. They fail to inform customers of this price gouging difference prior to purchase and do not inform anyone of this massive difference in prices. They went from blaming DoorDash and calling them liars to admitting they are marking up the cost of things on the DD ap to make money back. In my state there are no major extra taxes added. At most the cake would have come to 43ish dollars. They’re extorting money out of customers and not allowing customers the option of getting a refund when they get caught trying to rob people. Be up front about the cost differences and notify customers BEFORE they pay one cost over the other. Cause door dash doesn’t charge ya’ll THAT much more for my order being passed along thru them when I drove to pick it up myself.
Shitty DQ. Shitty grasp of ethical code. Shitty staff on every level who refuse to acknowledge the inappropriate price gouging.

I tried to order at the drive thru an DC the girl told me to wait and let her get my coupon order at the windows. So I ordered the restof my order.When I got t o the window they had the part of my order that she let me order ready. So the rest wasn't even started.I asked her why and she said she couldnt do do the coupons at the drive thru because she couldn't remember the numbers. I was very aggravated and just drove off. She didn't even try to say I'm sorry.Or fix anything. Half my food would have been cold. DAWANDA SEALS

Dairy Queen in Thompson Manitoba. The burgers are frozen family foods burgers. They are not the same when they first opened. They had good burgers in the beginning but now you can tell that they’re the premade cheap frozen burgers that you can get at any store.