So I made a mistake. I put the wrong delivery address in on the online order. When we found out Dandys could not of been more helpful. ( the delivery truck was outside ) No drama, No hassle.... ãã£ãšèŠã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
Guy Hillman sorted me out with a speedy delivery upon request, managed to shuffle delivery schedules about which he absolutely did not have to do. Effort like that is rare! Would absolutely buy from d... ãã£ãšèŠã
Excellent manure mushroom compost- my plants have really perked up already. Delivery was super also- very kind driver. Excellent product from a company that genuinely care and all at great value. Wou... ãã£ãšèŠã
We've ordered several large bags of landscaping bark & topsoil from Dandys over last few months. All have been good & consistent quality. The Bark is excellent for using as material for paths or a ba... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
äŒæ¥æ å ±
- ã¬ãŒãã³ ã»ã³ã¿ãŒ
- ã»
- ããŒã¯æäŸæ¥è
- æ ¹èŠãæäŸæ¥è
- ç 瀫æäŸæ¥è
- èçæäŸæ¥è
- è¡šåæäŸæ¥è
åœè©²äŒæ¥ã«ããèšè¿°
Dandy's Top Soil & Landscape Supplies Centre since 1826. UK Suppliers of top quality top soil, play area bark, gravel chippings, compost, slate, rock salt and hoggin nationwide.
é£çµ¡å
Yew Tree Farm, Sealand Road, CH1 6BS, Chester, è±åœ
- 01244280008
- sales@dandys.com
- dandys.com
4.7
åªè¯
1172件ã®ã¬ãã¥ãŒ
顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸã
ãã®äŒæ¥ã¯ãããžãã£ãããã¬ãã£ãããåããã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸãã
ãã¬ãã£ããªã¬ãã¥ãŒã® 100ïŒ ã«åçããŠããŸã
éåžž1é±é以å ã«åç
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èŠ§ãã人ã¯ã以äžã®äŒæ¥ãé²èŠ§ããŠããŸãã
They were great
They were great, I arrived just as it was closing but the staff were still cheerful and polite. They checked my car could carry the weight and lifted in the bags of slate. By far the cheapest place for it too - 3 bags for £12, everywhere else was £8-10 a bag. I am going back for more.
2025幎4æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Dandy's Landscape Supplies Centre ããã®åç
Thanks so much for your lovely feedback! We're really glad to hear our team looked after you, even right at closing time. Making sure your car was safe to carry the load is all part of the service, and itâs great to know you found our prices unbeatable too. Weâll be ready with more slate when you come back â see you again soon!
Many thanks
Jordan
Sales Manager
Great service from Phil & driver Tom
Thank you so much Phil for organising swift delivery of our stone & top soil despite needing a smaller delivery vehicle! Weâre super grateful & wonât hesitate to recommend Dandyâs in the future!
2025幎4æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Dandy's Landscape Supplies Centre ããã®åç
Thank you for the lovely feedback! Weâre so pleased Phil was able to get everything arranged quickly for you â and that Tom delivered it smoothly, even with the smaller vehicle requirements. We really appreciate your recommendation and are delighted to have been able to help. Donât hesitate to get in touch if you need anything else!
Many thanks
Jordan
Sales Manager
If I pay for a ton of top dressing
I made the mistake of ordering Rootzone instead of top dressing and criticised Dandy's for a poor quality supply. It was completely my fault and won't make the same mistake again. Sales manager Jordan was good enough to reply to me and offer advice to resolve the situation.
I've changed my mind completely, I realise I got it wrong and will definitely use Dandy's again.
2025幎4æ24æ¥
èªçºçãªã¬ãã¥ãŒ
Dandy's Landscape Supplies Centre ããã®åç
Thank you for taking the time to update your review â we really appreciate your honesty. Mistakes happen, and weâre just glad Jordan was able to help clarify things and offer some advice. It means a lot that youâve reconsidered and still plan to order from us again. Weâll be here whenever you need us, and weâll do our best to make your next experience a smooth one!
Would not hesitate to recommend DandyâsâŠ
Would not hesitate to recommend Dandyâs service and also the quality of their topsoil.
From good communications during the ordering process, through to the successful delivery to an EXTREMELY tight location, by their highly skilled driver Tom.
The topsoil is lovely quality too,
I am a happy customer.
Thank you Dandyâs
2025幎4æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Dandy's Landscape Supplies Centre ããã®åç
Thank you so much for the fantastic review! We're delighted to hear that everything went smoothly â from our communications to Tomâs skilled delivery (tight spots are his speciality!). It's great to know you're happy with the quality of the topsoil too. We truly appreciate your recommendation and look forward to helping you again in the future!
No problem with tonne of topsoil order
No problem with tonne of topsoil order
Prior to ordering I emailed the sales team to check they would be able to deliver to my slightly sloped driveway and garden as noted at the checkout page, that slopes/grass were advised against. They took my address to check, and gave me the go ahead to order advising it would be 7-10 days to book the right type of truck for the delivery. I allowed for slightly longer as it was the bank holiday during this time, and I didn't pay extra to book a specific day, and got an email the day before delivery to let me know it would be arriving. The truck driver was friendly and helpful with advising where the most suitable place would be to drop the tonne of soil, and even tooted his horn for my little boy on his drive away. :)
2025幎4æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Dandy's Landscape Supplies Centre ããã®åç
Thank you so much for your detailed and kind review! Weâre really pleased our team could confirm everything in advance and that the delivery went smoothly, even with the slope to consider. Itâs great to hear the driver was helpful on the day â and we love that he gave your little boy a toot on the way out! We appreciate you choosing Dandyâs and hope to help with your next project soon.
10/10 would recommend
In order a tonne bag of topsoil sand mix and seed. The product did the trip and with a seasonal discount it was reasonably priced. The delivery was quick and the driver, Tom was amazing. He went above and beyond to get the product in my garden. 10/10 effort.
2025幎4æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Dandy's Landscape Supplies Centre ããã®åç
Thank you for the great review! Weâre so glad the topsoil, sand mix, and seed did the trick â and even better that you caught one of our seasonal discounts. Weâll be sure to pass your kind words on to Tom â he always gives 110%! We really appreciate your support and hope to help with your next garden project soon.
Quality compost and great service
I've been using Dandy's since lockdown in 2020. Their Welsh organic compost not only looks good on my borders, but the plants thrive on it too. The crane delivery makes it easy to place the jumbo bags right where I need them. Highly recommend.
2025幎4æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Dandy's Landscape Supplies Centre ããã®åç
Thank you for your continued support since 2020 â that really means a lot to us! We're so pleased to hear the Welsh organic compost is still doing wonders for your borders and helping your plants thrive. Itâs great to know the crane delivery is making things that bit easier too. We truly appreciate the recommendation and look forward to being part of your garden projects for many more seasons to come!
Good quality product delivered asâŠ
Good quality product delivered as arranged.The border top soil was a good texture that will improve the heavy clay soil of my borders. No stones in the whole bulk bag. Always a friendly service.
2025幎3æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Dandy's Landscape Supplies Centre ããã®åç
Thank you so much for your kind review! ð¿ We're really happy to hear that the border topsoil was just what you needed â it's great to know the texture is helping improve your clay soil and that the quality met your expectations.
We truly appreciate your continued support and are always here with a friendly service whenever you need us.
Warm regards,
Katie
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre
Highest Quality
Purchased their top dressing - 70/30 mix after scarifiying and prepping my existing lawn. Easy to apply and highest quality available, went on a dream and not one stone in a tonne and a half! ðð¯
2025幎4æ4æ¥
èªçºçãªã¬ãã¥ãŒ
Dandy's Landscape Supplies Centre ããã®åç
Thanks so much for your fantastic review! We're so pleased to hear that our 70/30 top dressing worked like a dream for your lawn.
Itâs great to know it was easy to apply and met your expectations in both quality and consistency. We really appreciate you taking the time to share your experience â here's to a lush, healthy lawn!
Warm regards,
Katie
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre
Title: Outstanding Service and Quality from Start to Finish!
I canât fault Dandyâs â theyâve been fantastic from the moment I placed my order. The website was easy to navigate, and the product descriptions were clear and helpful. I ordered topsoil and gravel, and both arrived exactly when promised, in perfect condition, and clearly labelled.
The delivery driver was polite, professional, and went out of his way to place the bulk bags exactly where I needed them. You can tell this is a company that really cares about its customers â communication was excellent throughout, and the quality of the materials is top-notch. My garden has never looked better.
Itâs refreshing to deal with a company that combines traditional customer service with a slick, modern online experience. Iâll definitely be ordering from Dandyâs again â highly recommended!
2025幎4æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Dandy's Landscape Supplies Centre ããã®åç
Wow â thank you so much for this amazing review! ð Weâre absolutely delighted to hear that your experience with Dandyâs was such a positive one from start to finish.
Itâs wonderful to know that the website was easy to use, the materials arrived just as expected, and that our delivery driver was able to go the extra mile for you. Weâll be sure to pass on your kind words to the team!
We really do care about our customers and their projects, so it means a lot to hear that reflected in your feedback. We're thrilled your garden is looking better than ever, and we can't wait to help you again in the future.
Thank you again for your support and recommendation! ð
Warm regards,
Katie
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre
Dandy's Landscape Supplies Centre ããã®åç
Thank you so much for your lovely review! Weâre so glad to hear Tom made a great impression. We'll be sure to pass your kind words on to him.
Thanks again for choosing Dandyâs! ð
Warm regards,
Katie
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre
Good quality product
Had a mixed experience overall but Transport Manager Jordan ensured everything was resolved and product quality was very good when it arrived.
2025幎4æ15æ¥
èªçºçãªã¬ãã¥ãŒ
Dandy's Landscape Supplies Centre ããã®åç
Thank you for your honest feedback. We're sorry to hear things didnât go perfectly at first, but we're really glad Jordan was able to step in and make things right. Itâs great to know you were happy with the product quality in the end â we hope to give you a smoother experience next time and truly appreciate you giving us the chance to put things right.
Topsoil quality, issue now resolved.
I had some serious issues with the topsoil that I purchased, it simply wasn't good enough.
Dandy's have offered to send me some soil improver to enrich it.
I wasn't expecting that response, so I have to say the customer service is excellent
2025幎4æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Dandy's Landscape Supplies Centre ããã®åç
Thank you for your honest review and for giving us the opportunity to make things right. Weâre sorry the topsoil didnât meet expectations initially, but we're really pleased our team could offer a solution that worked for you. Itâs great to hear you were happy with the level of customer service â weâre always here to help and appreciate your understanding!
Excellent soil & soil / sand mix
Excellent soil & soil / sand mix, delivered on schedule and good price, have in fact just made a second order.
2025幎3æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Dandy's Landscape Supplies Centre ããã®åç
Thank you so much for your kind review! ð± We're thrilled to hear you were happy with the soil and soil/sand mix, and that everything arrived on time and at a good price. It means a lot that you've already placed a second order â we truly appreciate your support! ð
Warm regards,
Katie
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre
Quality compost
Ordered compost from Dandy's. Arrived and delivered precisely where I had requested (over a tall hedge). Compost is high quality and smells great! I am sure my plants will be thanking me. Service team at Dandy's really helpful. I shall be very happy to order from Dandy's again.
2025幎4æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Dandy's Landscape Supplies Centre ããã®åç
Thank you for taking the time to leave such a lovely review. Weâre so glad to hear that your compost was delivered exactly where you needed it.
Itâs always great to know when our products and service hit the mark, and weâre thrilled your experience with our team was a positive one.
Weâre sure your plants will be thriving in no time, and weâd be delighted to help with your next gardening project whenever you're ready.
Warm regards,
Katie
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre
So disappointed
My experience of this firm is not great at all. Dandyâs comms are woeful. Try giving them a call - try replying to an email (it bounces). They use a system that hides their email addresses. While their products may be good (I wouldnât know) as Iâve just demanded a refund for a failed delivery.
I ordered a bulk bag of top soil for nearly £240 and emailed them via their website to say âweâre on inclineâ, this having read other reviews that they send such items on a pallet, delivered by a âman in a vanâ - the delivery obviously fails, because it weighs almost 1.2 tonnes!!!! Hence my message at point of sale to give them a heads up.
Guess what? Yep, a failed delivery. No apology, no phone call, no acknowledgment that I had contacted them to advise them that we live up a small incline.
Dandys - if you canât deliver such a large item, STOP selling it! - but that aside, when a new customer spends circa £240 with you, and would have ordered two more bags in the coming days, have the business sense or at the very least, the courtesy to contact me.
Iâm afraid my experience with Dandys is just one star.
2025幎4æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Dandy's Landscape Supplies Centre ããã®åç
Dear Mr Stockdale,
Thank you for your feedback, and we sincerely apologise for the experience youâve had with us. We completely understand your frustration, and we genuinely regret that your delivery did not go as smoothly as expected.
Upon reviewing your case, it seems that there was a misunderstanding regarding your message about the incline. We understood it to refer to the driveway incline, rather than the street itself and your driveway. Unfortunately, our delivery partners use large vehicles (18t curtain-sided trucks) and offload goods with a pump truck which can make inclines particularly challenging.
It is not in our interest for deliveries to fail, as we are responsible for the costs associated with the attempted delivery and return to our depot in Chester. We will take your feedback on board and explore how we can better communicate such logistical considerations moving forward.
Again, we apologise for the inconvenience this has caused.
Kind regards,
Jordan
Sales Manager
Great products and service evert time...
I have been buying bulk back mulch from Dandys for years now and the quality of the materials and service is excellent. The one occasion there was an issue the team were quick to respond and high quality serviceaintained.
2025幎3æ14æ¥
èªçºçãªã¬ãã¥ãŒ
Dandy's Landscape Supplies Centre ããã®åç
Thank you so much for your continued support and for taking the time to leave such a lovely review. We're truly grateful to have loyal customers like you!
It's fantastic to hear that you've consistently been happy with the quality of our mulch and service over the years. Weâre also glad we could resolve the issue you mentioned quickly and maintain the high standard you expect from us.
Your feedback means a lot to the whole team, and we look forward to serving you again in the future.
Warm regards,
Katie
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre
Things can go wrong but it's how you fix them!
I was disappointed to find my order didn't arrive on the day it was due...... my frustration boiled over as I couldn't contact the office all morning to chase things up as I was desperate for the top soil.
After eventually getting success on the phone in the afternoon I discovered a power cutit had hit the business in the morning causing the phones to go down.
I did receive an email from Jordan saying the goods would be with me on Saturday morning and a full apology regarding the days events. True enough the top soil arrived on my drive as promised.
Things often go wrong but it's how you fix them that's important.
2025幎3æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Dandy's Landscape Supplies Centre ããã®åç
Dear Graham,
Thank you for your patience and for reaching out to us. We sincerely apologise for the frustration and inconvenience you experienced with your delivery. We completely understand how frustrating it must have been to deal with the delays and lack of communication, and we deeply regret that your experience was not up to the standard we strive to provide.
On the day you chased us for an estimated delivery time, we unfortunately experienced a major power cut at our Sealand Road office in Chester. This caused significant disruptions to our phone lines, which lasted until well after 4pm that day. As a result, we were unable to respond to calls in a timely manner and had limited ability to provide accurate updates.
Additionally, we had an agency driver assisting us on that day, and unfortunately, they were unable to complete their run, which further delayed your delivery. We understand how this impacted your schedule, and we sincerely apologise for that.
We did send you an update on Friday evening informing you that your order would be delivered the following morning, and we hope that this helped clarify the situation.
Please accept our sincerest apologies for the lack of communication and the delays. We value your business, and we are committed to improving our processes to ensure this doesnât happen again.
Kind regards,
Jordan
Sales Manager
Very accommodating when delivering
Very accommodating when delivering 2 tonne bags of Vegegrow soil, especially useful having the smaller crane lorry which meant it could be put in my garden via a small private road. A much better alternative to leaving it on the front drive and having to use the wheelbarrow to move it all! Thank you Tom for using the crane to get it exactly where I needed it!
2025幎3æ24æ¥
èªçºçãªã¬ãã¥ãŒ
Dandy's Landscape Supplies Centre ããã®åç
Thank you so much for your kind review! Weâre really pleased to hear that the delivery worked out perfectly for you and that the smaller crane lorry made things easier. Iâll be sure to pass on your thanks to Tomâheâll be delighted to know he was able to help!
If you ever need anything in the future, weâll be happy to assist. Enjoy your soil!
Warm regards,
Katie
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre
Everything was perfect
Everything was perfect! From ordering to having it on the spot on the drive! Will definitely order again!
2025幎3æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Dandy's Landscape Supplies Centre ããã®åç
Thank you so much for your kind words! We're thrilled to hear everything was perfect from start to finish. It means a lot to us that you had a great experience, and we can't wait to serve you again soon! ð
Warm regards,
Katie
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã