Angela Benassi was incredibly helpful. We ran into an issue with the venue's food policy for the space we rented, and Angela jumped in right away to help. She quickly found a solution that met our nee... もっと見る
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レビュアーのコメントを見てみましょう
I have reserved Davinci Meeting Rooms in Westport, CT many times and have always had excellent service. I just want to shout out to Gypsy Kostinuk for all her recent help with reserving, then cancell... もっと見る
企業が回答しました
Our assigned meeting room was not available upon arrival. We were relocated to a different one for first hour and then allowed to go into original, larger room. We were charged a $25 fee for a date ch... もっと見る
Gypsy Kostinuk provided the most incredible customer service. I was not getting any response from phone calls or the Chat feature while trying to book a location in Fairfield, CA. I emailed Davinci'... もっと見る
企業が回答しました
企業情報
当該企業による記述
DavinciMeetingrooms.com is the premier provider of flexible work space solutions for business. The company offers a comprehensive online reservation platform allowing access to thousands of day offices, conference rooms, professional meeting spaces and business support services in over 900 global locations. Ultimately, DavinciMeetingrooms.com allows professionals to work where they want to, when they want to - and of course - save some cash… Davincimeetingrooms.com - The Only Way to Meet!
当該企業による記述
連絡先
6975 Union Park Avenue, Suite 600, 84047, Cottonwood Heights, 米国
- 801-990-9200
- support@davincimeetingrooms.com
- davincimeetingrooms.com
4.3
優良
2805件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 86％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
This is a company that I use globally
This is a company that I use globally. The support staff are approachable and quick to respond. Recent telephonic booking made with Angela Res #382335 could not have been more customer centric - helpful, confident and solution driven. Great stuff!
2025年11月27日
自発的なレビュー
Davinci Meeting Rooms からの回答
Hi Cathy,
Thank you! We are pleased Angela was able to find you the perfect solution for your meeting. Please reach out for assistance booking your next reservation, we look forward to working with you again!
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
Top Notch!
Everything about this venue was top notch:
Location; Room Setup, Functionality, and Decor; Available Amenities - Dishes, Coffee, Refrigerator, and Dishwasher.
Receptionist - Professional, Welcoming, Helpful, and Personable.
2025年11月20日
Davinci Meeting Rooms からの回答
Hi Angela,
Thank you for providing your feedback, we are very pleased to hear the location you booked worked well for your meeting! Please reach out for any needed assistance booking your next reservation, we are happy to help!
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
Bare Bones
The space was pretty bare bones, service was not especially friendly. Overall: utterly mediocre.
2025年11月18日
Davinci Meeting Rooms からの回答
Thank you so much for taking a moment to let us know about your experience. I'm so sorry to hear that the space wasn't as expected. I understand Celestia reached out to you regarding this and was able to also provide a credit. If we can do anything more to be of assistance, please don't hesitate to let us know.
Tacy Jackson
Operations Analytics Manager
Davinci Rep was great to work with
The rep I spoke with (Gypsy) was extremely helpful, kind, and knowledgeable. She made it very easy to create the reservations for multiple rooms across multiple days. A real pleasure to work with.
2025年11月13日
Davinci Meeting Rooms からの回答
Hi Niki,
We are pleased to hear Gypsy was able to find you the perfect location for your meeting. Please reach out for assistance booking your next reservation, we are happy to help!
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
Disconnect Between Booking Platform and Meeting Room Location
Following receipt of two separate emails indicating booking approval and providing arrival instructions, I thought arrangements were complete. Unfortunately, when I arrived at the location, I was informed by the receptionist that they had not received the booking and that no preparations had been made for our arrival.
2025年10月24日
Davinci Meeting Rooms からの回答
Hello Rachel - Thank you for taking the time to leave your comments. I'm so sorry to hear that there was some miscommunication with the front desk upon arrival. We've looked into the communication with that location and corrected any mis-steps. If we can do anything more to be of assistance, please don't hesitate to let us know.
Tacy Jackson
Operations Analytics Manager
Davinci Meeting Rooms からの回答
Hello Israel,
Thank you so much for the feedback, we appreciate your business! We look forward to working with you again for your next meeting.
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
Davinci Meeting Rooms からの回答
Hello Rob - Thank you for taking the time to leave your comments. I'm so sorry for any frustration you experienced during the booking process. I understand Celestia has reached out about this and asked for additional information. We'd love to speak more with you about this, so please feel free to return those messages. We're excited to hear back from you.
Tacy Jackson
Operations Analytics Manager
Great customer service
Jody was great helping me set up our reservation for three days of meetings. She explained all the options and helped me complete the reservation when the online reservation system had issues.
2025年11月11日
自発的なレビュー
Davinci Meeting Rooms からの回答
Hello,
Thank you for providing your feedback, pleased to hear that Jody was able to assist you in booking! Please reach out for any needed assitance in the future, we look forward to working with you again!
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
easy and affordable.
2025年11月3日
Davinci Meeting Rooms からの回答
Hi Stephen,
Thank you for your feedback! Please reach out for assistance booking your next reservation, we are happy to assist.
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
Davinci Meeting Rooms からの回答
Hi Dale,
Thank you for providing your feedback, we are pleased to hear the room you reserved with us worked well for your meeting. We look forward to working with you again!
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
Predatory Website Patterns
When I booked a meeting room through DaVinci their website refreshed and defaulted the reservation settings back to today's date causing me to book the reservation for the same day in error. I went to move the reservation and they charged me a duplicate fee of $252 for a new reservation on a different date. When I called up their customer support to refund the duplicate charge I was told that since I was the one booking the reservation there is nothing they would do and would not refund the duplicate payment.
11/25/25 Edit: Responding to Tacy's comment:
@Tacy - this is the full email exchange between Celestia and myself. I'll let readers judge this situation on its own merits:
-----------
Celestia:
I hope all is well. I am reaching out regarding the review you left on Trust Pilot. We appreciate the feedback, and understand the frustration. I apologize for the situation and miscommunication regarding the policies. We do have a 48 business hour policy when it comes to making changes, however; if we had received the call same day, we would have been able to waive the fee and work with you. We are unable to do so after the reservation has concluded, as that is when we are invoiced for the services by the location. If ever a booking is accidentally submitted for the wrong date, I recommend giving us a call so that we may assist you in real time and ensure everything is handled before the booking takes place. If you have any questions or would like any further information, please let me know. Have a wonderful day!
---------------
Glenn:
The image below is the outgoing call log from my cellphone. I share this because you’ll note the call placed to DaVinci meeting rooms on the day that the original booking was made. Unfortunately I neither transcribed the call nor remember the name of the person to whom I spoke but I can represent that the content of the call was me being aware of your near term cancelation policies and having recognized the original mistake I was calling your staff to confirm that I was not going to be duplicate billed for the reservation once moved. The individual whom I spoke to on the 24th reassured me that I would not be double-billed so you can imagine my surprise (and see the subsequent inquiry call on the 30th) when I saw the duplicate transaction.
I’m sure you can empathize with my frustration with your organization when I anticipated/executed the steps that you outlined as preventative to this issue and the outcome has been the same.
2025年10月23日
Davinci Meeting Rooms からの回答
Hello Glenn - Thank you for taking the time to leave your comments. I am so sorry to hear that there was some confusion with the booking process as you were checking out on our website. We do strive to assist you with making the reservation as intended, and there are several times throughout the checkout process where you can review the request you are making and double check all of the details before finalizing and checking out. I understand Celestia reached out to you regarding this as well. It looks as though we didn't hear from you about the booking error until after the scheduled reservation took place. Should you have reached out right after making the booking, we would have had the flexibility to assist you better. Unfortunately, as the room was held for you and no other clients were allowed to use it, the charge does stand. If there is anything more we can do to be of assistance, please don't hesitate to reach out.
Tacy Jackson
Operations Analytics Manager
It was so easy to set up
It was so easy to set up! Thank you! I'm going to make another reservation office space right now actually! So 5 stars from me!!
2025年8月14日
自発的なレビュー
Davinci Meeting Rooms からの回答
Hello!
We are so pleased to hear you had a great booking experience with us, we appreciate your business! Please reach out for any assistance, we are happy to help!
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
Clean comfortable office
Clean comfortable office; coffee; WiFi; and a geart host/receptionist.
2025年10月29日
Davinci Meeting Rooms からの回答
Hi Locksley,
Thank you for providing your feedback, we are happy the location you booked worked out well for your meeting. Please let us know if there is anything else we can assist you with!
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
Great service
Great service. Easy online and offline. Very attentive and helpful and friendly personnel! Angela was great!
2025年10月10日
Davinci Meeting Rooms からの回答
Hi Denise,
We are pleased to hear Angela was able to find you the perfect location for your meeting! Please let us know if there is anything else we can assist you with, we look forward to working with you again.
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
Clean and beautiful space
Clean and beautiful space. Friendly workers. I love booking with them for my work trainings! Always a pleasure.
2025年10月22日
Davinci Meeting Rooms からの回答
Hi Presley,
We are pleased to hear you had a great booking experience with our team! Please reach out for assistance booking your next training, we are happy to help!
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
Angelia made the process so easy and…
Angelia made the process so easy and explained what I needed to do then followed up with written instructions and confirmation. She was outstanding and I train customer service.
2025年10月27日
自発的なレビュー
Davinci Meeting Rooms からの回答
Hi Larry,
Thank you for providing your feedback, we will be sure to share with Angela. We look forward to working with you again!
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
Deceptive pricing practice
I booked a meeting room with Davinci Offices for a location in Auckland, New Zealand. The price on the website was displayed in dollars with no mention of USD anywhere during the booking process. Only after being charged did I discover they billed me in USD, making the real cost significantly higher than expected.
The refused to refund me despite this deceptive pricing practice, using the excuse that they had hidden that all prices were in USD in the terms and conditions.
2025年10月21日
Davinci Meeting Rooms からの回答
Hello Simon - Thank you for taking a moment to leave your comments. We understand your frustrations, and we're sorry if there was any confusion on the pricing listed on our website. Your feedback is being considered, and we will use it to continue to improve our services. If we can do anything more to assist you, please don't hesitate to reach out.
Tacy Jackson
Operations Analytics Manager
Angela did a Five-star service For me
Angela did a Five-star service in helping g me as a new customer get these two reservations 380517 & 380518. She is professional and kind. I will be back again because of her assistance.
2025年10月27日
自発的なレビュー
Davinci Meeting Rooms からの回答
Hi Jeffrey,
Thank you for providing your feedback, we will be sure to share with Angela. Please reach out for assistance booking your next reservation, we look forward to working with you again!
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
Good room, blah staff
The meeting room was easy to book and did meet our business needs. However, the staff was lack luster, the AC wasn’t working (or they never turned it on) and the elevator was also down. We would book here again if the staff was friendlier and they could confirm working AC.
2025年10月17日
Davinci Meeting Rooms からの回答
Hello CR - Thank you for taking the time to leave your feedback. I'm so sorry to hear about your frustrations with the staff and the HVAC situation on-site. We've already reached out to the on-site manager to discuss with them. Our team is happy to assist with booking here again, or finding another space that works for you. We look forward to hearing from you soon.
Tacy Jackson
Operations Analytics Manager
Used for a Podcast episode recording in…
Used for a Podcast episode recording in St. Louis when I was desperate for a place. It wasn't my first pick the room was kinda vanilla but it worked and I was able to get my podcast recorded with my guest in the room. The staff was very helpful and kind!
2025年6月16日
Davinci Meeting Rooms からの回答
Hi Kirk,
We are so happy to hear the location worked well for your Podcast episode, we look forward to working with you again. Please reach out for any assistance booking your next reservation, we are happy to help!
Warm Regards,
Lindsay Kartevold
Meeting Rooms Manager
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