DAWN DIRECT レビュヌ 120

•
TrustScore 5段階評䟡の4.5

4.5

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

A gentleman from the company possibly the owner phoned to advise me that the items I had ordered for New Year may not arrive in time due to courier issues but in order to help he would track his en... もっず芋る

5぀星のうち2の評䟡

I never received the delivery. I received the first automated delivery message too late and I rescheduled the delivery once and was told I couldn't do it again, even though the items were urgently nee... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Absolutely amazing service! Placed my order for Christmas napkins on Friday 27/11 and they are with me the next day just after lunchtime. Cannot ask for much better than that and will certainly b... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Great products at great prices and fast delivery. Just used the products this weekend and we were blown away by the fabulous quality, will definitely reorder from Dawn Direct when we need more item... もっず芋る

䌁業が回答したした

䌁業情報

  1. 卞売業者
  2. 化孊品卞業者
  3. ガラス補品卞売業者
  4. 工業化孊物質卞業者
  5. レストラン甚品店

圓該䌁業による蚘述

We have been trading for more than 30 years supplying an extensive range of catering & cleaning supplies to Hotels, Restaurants, Bars, Pubs and Clubs in the hospitality and food service sector. We also sell a range of seasonal products such as the biggest range of catering Christmas crackers, tableware, party supplies and decorations. Along with this we offer a huge selection of candles, candle holders and accessories, and continue to add more product ranges all the time. Customer care is very important to us. Our friendly telephone sales and customer service team are highly trained and knowledgeable. They are always more than happy to help with impartial advice on product use and prices. Alternatively customers are able to purchase products via our website dawndirect.com.


連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

120件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

レビュヌ䟝頌の蚘録がありたせん

この䌁業は顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Excellent quality trees

Excellent quality trees. I didnt have much time to have these delivered because of a last minute project that I took on. Two of the trees werent' available and I was personally called my the MD to offer alternatives that were in stock. Such a lovely guy. My trees arrived in time for my job and my client was thrilled.

2021幎10月23日
DAWN DIRECT ロゎ

DAWN DIRECT からの回答

Hi Juliet,
Thank you so much for the review, I'm happy your client was pleased and thank you for being so understanding about the some of the availability issues we are experiencing this year. All the very best, Gerard.

Don't forget to register your Christmas Tree at: www.everlands-trees.com for your 12 year Guarantee :-)

5぀星のうち5の評䟡

excellent service!!!

2021幎10月21日
DAWN DIRECT ロゎ

DAWN DIRECT からの回答

Hi Thomas,
Thank you so much for taking the time to leave a 5 STAR review, we really appreciate your business and look forward to seeing you again soon.
kind regards
Gerard

5぀星のうち5の評䟡

Amazing customer care and delivery Harrisons bistro bar

Amazing customer care and delivery

2021幎10月6日
DAWN DIRECT ロゎ

DAWN DIRECT からの回答

Hi Michelle,
Thank you so much for your comments, it was lovely speaking to you, sorry we did not have the set of lights you were looking for, if you see any others that may be suitable, I'll send without the carriage, just call me. I hope all the other products you bought are ok. Again, thank you for your 5 star review,
Kind Regards
Julia :-)

5぀星のうち5の評䟡

Great quality and fast service

2021幎10月6日
DAWN DIRECT ロゎ

DAWN DIRECT からの回答

Hi Pamela,
Thank you so much for taking the time to leave us a review, all reviews are very much appreciated and "5 STARS" ones are so special. I hope we can continue to serve you in the future, once again thank you for your order.
Kind Regards
Julia

5぀星のうち5の評䟡

Smooth transaction and speedy delivery

Smooth transaction and speedy delivery, ordered on the Friday and item arrived on the Monday! Perfect!

2021幎10月1日
DAWN DIRECT ロゎ

DAWN DIRECT からの回答

Hi Emma,
Thank you so much for taking the time to leave a review and I'm very happy that you have given us 5 stars :-)
If you need any help assembling your tree, just give me a call. All our trees are made by "Everlands" and even although the branches are hinged to the trunk for easy assembly, I think the trick is to spend a lot of time opening them all up and spacing the small ones out evenly. Once again thank you for choosing Dawn Direct.
Kind Regards,
Julia :-)

5぀星のうち5の評䟡

Excellent Customer Service

Awaiting arrival of my order of a christmas tree, but Dawn Direct have been great in keeping me informed re: despatch date, and I have received two phone calls from a lovely helpful lady updating me on progress of order. Obviously can't prejudge product until it arrives, but from shopping online it seemed very competively priced, and judging by service received to date I have no hesitation in recommending Dawn Direct.

2021幎9月30日
DAWN DIRECT ロゎ

DAWN DIRECT からの回答

Hello Jeanette, Thank you so much for your 5 star review and thank you for your very kind words, as soon as your tree arrives I'll contact you.
Have a lovely day Jeanette.
Kind Regards
Julia :-)

5぀星のうち2の評䟡

I didn’t want to write a review but I


I didn’t want to write a review but I was constantly being reminded by email to write one.

When I ordered the item on the website, it says the product was available. But once ordered, someone called to say there was a delay in the delivery so had to wait for a week. Once a week was up, I wrote to check up on status. On the next day, another person called to say that the delivery will be further delayed as the consignment was delivered to Jersey by mistake so will be delayed again. Knowing that this will keep on happening, I decided to cancel the order to get a refund.

I am giving this low rating as you shouldn’t be saying there is product available when it’s actually not available as it’s very misleading to the customer. Also, as I didn’t want to write this review but I was constantly being harassed by trustpilot to leave review which is annoying.

2021幎9月27日
DAWN DIRECT ロゎ

DAWN DIRECT からの回答

Hello Mr Wong, Thank you for your feedback, I would like to apologise for not providing a 5 star service to you. I've checked our records and can confirm that Julia was the only member of staff contacting you. I see she contacted you on two occasions and refunded your £66.00 within 24 hours of your request. I would like to explain the very unusual circumstances that caused this error.

We eventually received a full container of Christmas Trees a week later than promised by the supplier, we unloaded the container in our warehouse then discovered that it was the wrong one and our container had been delivered to Jersey.

Unfortunately its still there (held up with customs & VAT) we now expect it to be with us by the 8th October.

Our current software uploads items to our online shop when a purchase order has been processed, up till now this method has worked for us. But I will now have this changed to once goods have been inspected.

I will ask Trust Pilot to stop sending requests more than once, I fully understand how this can be very annoying, I know Julia has said she will contact you once the tree you selected is in our warehouse, If you still want to purchase it, I will ask her to have it sent to you first, then when you are 100% happy you can pay for it. I have also added a note on our website to say the expected delivery date for some trees will be 8th October.
Once again Mr Wong, I apologise for this poor service and hope you will give us an opportunity to serve you in the future.

Kind Regards
Gerard McGlade
Managing Director

5぀星のうち5の評䟡

Great service

Great service, products and quicj dispatch!

2021幎9月22日
DAWN DIRECT ロゎ

DAWN DIRECT からの回答

Hi Agnes, thank you so much for your 5 star review, we really appreciate it and are so pleased you are happy with your order :-)

Kind Regards
Daniel

5぀星のうち5の評䟡

Fast delivery

Fast delivery! Great quality items.

2021幎9月19日
DAWN DIRECT ロゎ

DAWN DIRECT からの回答

Hi Emma, thank you so much for taking the time to leave us a 5 star rating, it is very much appreciated! :-)

Kind Regards
Daniel

5぀星のうち5の評䟡

Excellent service and timely delivery

Order processed efficiently and a prompt call made to clarify order and offer alternatives was appreciated.

2021幎9月16日
DAWN DIRECT ロゎ

DAWN DIRECT からの回答

Hi Gale, Thanks you so much for taking the time to leave us a review, (and a 5 star one) I'm so pleased you are happy with your Christmas order. If you need any further help or information, please feel free to call me direct on 01236 468000, regards Julia :-)

5぀星のうち5の評䟡

I am so impressed !

This company went over and above to ensure that my order arrived in time for a critical job for an important client. I am extremely grateful to them.

Lesley Ives

2021幎8月24日
DAWN DIRECT ロゎ

DAWN DIRECT からの回答

Hi Lesley,
Thank you very much for your feedback. I'm so relieved the day was saved, but we have to take the blame for creating the situation in the first place. It was caused because we never contacted you straight away to inform you of the current stock situation on that product. Thank you for being so understanding.
Kind Regards
Gerard

5぀星のうち5の評䟡

Items arrived next day

Items arrived next day, great seller.

2021幎8月13日
DAWN DIRECT ロゎ

DAWN DIRECT からの回答

Hi Carol,
Thank you so much for taking the time to post a 5 star review, I really appreciate your feedback. Thank you for your order, please come back again :-)

5぀星のうち5の評䟡

Superb company

Superb company
Faultless service

2021幎7月22日
DAWN DIRECT ロゎ

DAWN DIRECT からの回答

Hello Mandi,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your feedback and look forward to serving you again soon. :-)

5぀星のうち5の評䟡

Excellent service

Excellent service and price

2021幎7月15日
DAWN DIRECT ロゎ

DAWN DIRECT からの回答

Hi Daljinder, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business and look forward to seeing you again soon.
Thank you again.

5぀星のうち5の評䟡

Great quality

Quality of the candle holders was better than expected. Excellent price as well.
I hope there will be more available for my next purchase.

2021幎3月31日
DAWN DIRECT ロゎ

DAWN DIRECT からの回答

Hi Mira,
Thank you so much for taking the time to leave an excellent rating. I'm so happy you like product & price. I really appreciate your business and look forward to seeing you again soon.
Kind Regards

5぀星のうち5の評䟡

Very quick deliveries

2021幎3月26日
DAWN DIRECT ロゎ

DAWN DIRECT からの回答

Hi Jasbir,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business and look forward to seeing you again soon.
Kind Regards

5぀星のうち5の評䟡

Excellent customer service from Julia


Excellent customer service from Julia at Dawn Direct.Would highly recommend this company.Went above and beyond with their customer servuce for me.Thanks again Julia.

2021幎2月12日
DAWN DIRECT ロゎ

DAWN DIRECT からの回答

Hi Bernadette, thank you so much for your comments, you are very kind. It was a pleasure serving you.

Kind Regards,
Julia

5぀星のうち5の評䟡

I have been searching for a LED mains


I have been searching for a LED mains supply xmas candlebridge for awhile now. They all seem to be battery operated now. I finally found your company on the internet that sold them. I was very pleased with what I saw, especially the quality and price. The item arrived on time and was extremely well packed. it now has pride of place shining out of our window until 12th night.

2021幎1月4日
DAWN DIRECT ロゎ

DAWN DIRECT からの回答

Hi Ronald,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes

5぀星のうち5の評䟡

Cheap items, good service

Reasonable price and quickest delivery.. l like the service..

2021幎1月4日
DAWN DIRECT ロゎ

DAWN DIRECT からの回答

Hi Sam,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報