Daxom レビュー 56

We purchased a property already installed with a Daxom boiler and have had some issues with the boiler cutting out, appearing to overheat. I called Daxom and the engineers came out on a Saturday, gave the boiler a thorough check over, it needed a software update which was completed there and then, all the settings were checked and since then (a week ago) there have been no further problems. The engineer was extremely knowledgeable and was able to give us some useful information on how to ensure it operates effectively going forward.

No good, as stated in a previous experience, not fit for purpose!! Main electrical wire melts, can't take the amperage!!! Rusty fittings within less than a year, electrician has condemed boiler as unsafe and a fire hazzard.we are now going through the process of using a reputable German make. Save your money and go the extra and buy a well known make. I've pics if anyone wants to see how poor the quality of these boilers are.

Immediate response to our call out request with all spare parts and full service. We needed a plumber and this has been arranged with a full list of requirements for the following week (after the Bank Holiday). Electric boilers are a new experience for us and we were grateful for such an efficient service.

After 2 years of problems and finally a risk of fire, I have replaced the Daxon combi electric boiler with another make.
The so called DIY repair was performed when Daxom engineer installed the replacement boiler.
I have no evidence of the hard water test but the system was fed by a water softener.

I have an expectional experience with this company. I have got for 4 flats with a boiler each. Rarely have problems and whenever it happens, there is always a positive and quick response. Easy and friendly communication.
So, I do greatly recommend them.
Antonio

We bought three phase 35kw combi boiler. It has never worked properly. Overheated and cutout with even minor pressure and flow changes. Advised it was because of our fluctuating water pressure. Water company checked our incoming and advised this was stable. Even after flow and pressure regulation, turning down power input and desired output water temperature having a shower was a gamble as to wether it would stay hot for the duration and not revert to incoming mains temperature.

Basically the system does not seem to be able to react in a timely manner to prevent overheating. After many discussions with supplier over 18 months, and many adjustments, we removed this and installed another boiler from a different manufacturer. This is able to run two showers at the same time with no overheating - bliss.

Other boilers and systems may be fine - but this one for us was not. An expensive mistake.

In all my dealings with Daxom, from initial enquiry to supply and installation and more recently servicing I have to say I have been impressed and very pleased. If you’re considering fitting an electric boiler I wouldn’t hesitate to recommend Daxom.

Bought a Daxom electric combi boiler which was supplied very quickly. Easy to use and delivers heat and fantastic instant shower water due to integrated hot water tank. Slight issue with boiler developed that Uwe diagnosed over video call but couldn’t fix so he drove up from Surrey to my house in Merseyside to repair. Incredible after sales support, nobody else would do that. Very very highly recommend the product and dealing with Uwe.

We bought a flat in January which had no central heating or gas supply which meant the cost of installing this would be very high. I found the Daxom boiler through chance on google and loved the idea that we can have stored hot water on demand. This means we have the ability to have baths and good flow rate which is not common with other brands of electric boilers. Ordering and delivery was very easy. We had a small issue after installing and Uwe was very friendly and determined to fix the issue. He came out right away and had great communication with us about updates and what the next step would be. We've had the boiler for 6 months now and it has been perfect for us. Heating works really well and quickly, and Hot water is instant.

Thank goodness for Daxom engineer Uwe Koenig who came to our rescue after our Daxom boiler was badly installed by a local gas plumbing firm. Uwe has gone above and beyond in his care of us as customers and the boiler is running great. We appreciate the fact that he keeps in contact to make sure we are satisfied. Happy that we are in a gas free house now.

Superb service from start to finish. Boiler arrived on day stated. Installation of boiler in a day, 2 great installers and very happy with the final result. Can’t rate the experience any higher, Dave

Great boiler and service. I had this delivered to Northern Ireland where there was no Daxom engineer in place (this may soon change however).Daxom were on hand to provide advice as well as check the installation by FaceTime to ensure that everything was in order. Really great support. The boiler itself is economical and perfect for the two bedroom apartment that previously was on Economy 7 heating. The space where the previous water tanks were house is now used for a Laundry area and storage. I cannot recommend this product and solution enough.

Very pleased with new boiler, installation went smoothly, complete professionals throughout. With my solar panels, I'm now off grid for most of the year!

Installed everything quickly and efficiently

Had a pressure vessel fail and contacted Daxom yesterday and today they arrived and replaced it without a hitch...great service and care...what a gentleman!
Thank you so much.

We have had our Daxom boiler for Approx 21 months and recently had a minor problem. This was resolved quickly and without any hassle by Daxom. Fantastic help by Uwe both on the phone and in person. All issues resolved. I can highly recommend both the boilers and the after sales service.

Excellent and prompt service from start to finish - on the phone and in person. The boiler arrived when specified and was installed quickly and efficiently by DN Installations. We will definitely recommend the product and the service and will use Dave for our annual services.
We look forward to saying goodbye to our gas tank and hello to heating our home from our solar panels and the Daxom boiler.
Many thanks.

Very good product and great customer service!
Very professional.
Highly recommended.

I was a bit wary at first…expense…not very well known (eg compared to Fischer)…but I have been so impressed with the support and the product itself. It is the only electric combi boiler (which does not require a three phase supply)…it is efficient (cheaper than LPG and from taking to neighbours cheaper than Air Source!)…space saving…quiet…cheap! It is perfect for my cottage (as didn’t want oil) and not much storage space (so got rid of tank)…it gives me running hot water and quickly heats my rads and underfloor heating. Also great service, professional, knowledgeable, always available for technical support (both Dave and Uwe) and what i liked is that Uwe didn’t give you a hard sell (like Fischer)…really happy Thanks