I love Daylesford and its products . I particularly like visiting the shop in the Cotswolds and enjoying lunch there. I have bought China as a gift for my grandson and his partner who have recen... もっと見る
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Whilst I am pleased with the sale products, unfortunately this enormous box was left outside our gate in full view of passers by. DPD did not ring the bell to alert us or request access inspite of... もっと見る
We visited the farm shop when we were on holiday in the Cotswold's in July . Very impressed with the produce. All local produce. Bought some honey and biscuits. I enjoyed them so much I looked to s... もっと見る
We love this place but today was really disappointing. We sat in the Old Spot restaurant for a pizza. We were seated near the loos door. Will a manager please go and hear how loud the door is when it... もっと見る
企業情報
Daylesford Organic - Cotswolds Farm について
当該企業による記述
NEW ARRIVALS
GROCERY
HOMEWARE
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Our Philosophy
At Daylesford, we’re dedicated to growing, producing and cooking seasonal, organic food. It must be fresh, and full of flavour, packed with the many vitamins and minerals that come from natural food, picked and eaten at its peak.
As part of a mission to reverse the industrialisation of our food and the pollution of the land that nurtures it, we practise organic, sustainable framing with far less pesticides and herbicides on our crops. We do not use artificial growth promoters and hormones on our animals, and maintain the highest welfare standards.
Above all, we believe that when people eat natural, organic food, they can taste the difference. It’s a chain of goodness that begins with healthy soil, and finishes with healthy animals and people.
Our Farmshops
From high-quality larder staples to indulgent treats for special occasions, our farmshop shelves are full with fresh seasonal fruit and vegetables from our organic Market Garden, artisan bread made by hand in our own Bakery, award-winning cheese from our Creamery and fresh organic meat from clover-rich pastures.
Our Homewares collections are made by makers who are as passionate about sustainability, quality materials and elegant design as we are to create one-of-a-kind items for your homes and gardens, from the softest linens to the signature scents of our home fragrance range.
Our Cafés
Our organic cafés are the natural showcase for what we do on the farm. Here, our chefs make our produce the star of each plate, with seasonally changing menus and daily specials highlight what’s good to eat right now.
連絡先
Daylesford Organic, GL56 0YG, Moreton-in-Marsh, England, 英国
- 01608692871
4.2
ほぼ満足
358件のレビュー
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ネガティブなレビューの 71％に回答しています
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Products purchased all good and customer service
Products purchased all good
Customer service zero why are staff on personal phones at pay tills
Paid upstairs for home items - stood at till no queue the lady at till on phone . Waited for her to finish and look up . Went to garden area upstairs lady at till on phone.
Went to get cake no staff member at all. Went opposite to get one of the girls - 3 standing there and one on mobile phone!
Wow wish I got paid to use my mobile phone at work . High end shop and products , today no customer service .
Can’t be bothered to come back .
2026年4月1日
自発的なレビュー
Daylesford Organic - Cotswolds Farm からの回答
Hello Usha,
Thank you for your review. We are sorry to hear that you were disappointed with the customer service. If you wish to discuss this further with a member of the guest services team, please do contact them on 01608 692871 or via email on guest.services@daylesford.com and we would be delighted to assist.
We do hope that this can be rectified and you continue to shop with us.
Kind regards,
I recently discovered Daylesford…
I recently discovered Daylesford Organic online and purchased some food products and they were delivered perfectly packaged and were delicious. I was able to visit Daylesford Organic Shop and Garden room recently when I found that they do events and myself and husband booked and attended a conversation given by Sarah Raven and Jez Taylor Daylesford's head Gardener. We enjoyed exploring Daylesford beautiful and thoughtful Shops before the event in the evening. Had the most special and memorable day and look forward to visiting again soon. In the meantime I can order Daylesford online.
2026年3月21日
The contents of the gift were excellent…
The contents of the gift were excellent . It was a gift for a couple celebrating their 60th Wedding Anniversary . They were delighted.
It arrived exactly when it was promised.
2026年3月14日
The organic soups are always delicious-…
The organic soups are always delicious- very pure. I have just had a total hip replacement and they are excellent for lunch every day
2026年3月4日
Church Barn…
WE used to live down the road from Daylesford for many years and Saturday morning breakfast was a usual stop for unfortunately we have relocated to Yorkshire and miss the atmosphere created by you. Staff. Having used your online ordering system found the quality of goods and service typical of what both my wife and come to expect from Daylesford thank you and well done. When in the Cotswolds again i am sure we will pay you a visit.
2026年3月19日
Great products and service
2026年3月7日
Absolutely awful… Seen these ‘ waste…
Absolutely awful… Seen these ‘ waste boxes being advertised on TikTok and the influencer box was amazing it’s all for grabbing ppl in … so I ordered two Waste boxes “ @ £40 per box , and the contents was terrible 8 times received, two pork pies, one box mince pies, one pack Salmon, two pack of Kale , one beetroot and something else not labelled, after checking website I could only find 4 items listed adding up too £36.00 the rest not there .. I could have bought fresh direct for same price with a longer date … I spoke to Alex from customer service who did his best and advised I was only send one box and refunded for the other one .. even so the contents was so disappointing I could have bought from my local farm shop .. I would not recommend. Wish I could add a photo !!!
2026年3月6日
Great starter. Excellent service.
Good communication. Delivery on time. Product good and healthy. Well packaged to keep it cool. Excellent. Very plessed.
2026年3月1日
Will definitely order again!
We ordered the zero waste box and was not dissapointed. There was a great selection of meat, fresh veg, salad and sweet treats - many had long 'eat before' times and the fresh goods stayed perfect for so much longer than supermarket items. Packaged so well - still very cold after delivery.
2026年3月5日
Daylesford Organic - Cotswolds Farm からの回答
Good morning,
Thank you for your feedback.
We regret to learn that you were not satisfied. Should you want to talk about this in more detail with a member of the guest services team, please reach out to them at 01608 692871 or via email at guest.services@daylesford.com, and we would be happy to help.
We sincerely hope this can be resolved and that you will continue to shop with us.
Kind regards,
Excellent customer service
Excellent customer service on updates.
Excellent Packing & Delivery. Very Happy with items ordered for Celebration.
2026年3月2日
Great service
Great service, the sourdough starter arrived on our chosen date and we’ve already made 2 sourdough loaves and split the starter in two!!
2026年2月10日
Great service in store and online!
Great service in store and online! Beautiful store, great products and very friendly and polite staff
2026年2月28日
My go to...as always EXCELLENT!
2026年3月3日
Very dissatisfied with my box 📦 not…
Very dissatisfied with my box 📦 not worth the money I spent on it mince pies from Xmas ! Two bags of nuts two bags of corn nibbles small bread and butter pudding pork pie and a chocolate coin £45 !!!!!
2026年2月25日
Daylesford Organic - Cotswolds Farm からの回答
Hello,
Thank you for your review and we are sorry to hear that you were disappointed with the Zero Waste Box.
The contents of our zero waste boxes will change according to seasonal gluts, surplus stock, supply chain issues and other factors.
We cannot guarantee that the contents of boxes will include items from each department, as they are packaged based on availability. They are intended to provide value for money and reduce food waste.
We would not recommend our zero waste box if you are looking to have a varied selection of products. However,our team do their utmost to ensure that the range of products in each box is as varied and interesting as possible based on the availability of products.
When we have more items available, we include as much as possible in the box,and so the number of products in the box can vary from week to week. We do however always ensure that boxes contain items with a retail value of at least 30% more than the cost of the box.
We appreciate your feedback and will be sure to pass this on to the relevant team.
Kind regards,
Guest Services
Parcel arrived in dreadful condition
Parcel arrived in dreadful condition. Raised complaint with Daylesford 4 days ago by email and attached picture. Have yet to receive an acknowledgement
2026年2月25日
Daylesford Organic - Cotswolds Farm からの回答
Hello Elizabeth,
Thank you for taking the time to share this, and I’m really sorry to hear the condition your parcel arrived in — that’s not the experience we want for any of our customers.
We’ve checked our system and unfortunately can’t find any recent correspondence under your name, so we haven’t been able to locate your original email or the photo you mentioned.
We’d really like to put this right for you, so please could you get in touch with our team at guest.services@daylesford.com and include your order number? We’ll make sure this is looked into for you.
Parcel delivered to the wrong address.
Parcel delivered to the wrong address.
Cleaning much smaller than I thought it would be.
2026年2月17日
Daylesford Organic - Cotswolds Farm からの回答
Hi Alison,
Thank you for your feedback. We regret to learn that you were not satisfied. Should you want to talk about this in more detail with a member of the guest services team, please reach out to them at 01608 692871 or via email at guest.services@daylesford.com, and we would be happy to help.
We sincerely hope this can be resolved and that you will continue to shop with us.
Kind regards,
A Birthday Gift
This was actually a gift for Sally Hall for a significant birthday. And I can tell you that she was absolutely thrilled with it. Well done, Daylesford and thank-you.
Jim Hollingsworth
2026年2月10日
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