DB Investing - Seychelles Office 

DB Investing - Seychelles Office からの回答

2026年1月15日

Dear Valued Client,
Thank you so much for your positive review! We truly appreciate your kind words and support and it is our pleasure to serve you. We look forward to continuing to exceed your expectations. If you ever need assistance in the future, please do not hesitate to reach out.
DB Investing Team

DB Investing - Seychelles Office からの回答

2025年12月1日

Dear Valued Client,
Thank you so much for your positive review! We truly appreciate your kind words and support and it is our pleasure to serve you. We look forward to continuing to exceed your expectations. If you ever need assistance in the future, please do not hesitate to reach out.
DB Investing Team

DB Investing - Seychelles Office からの回答

2025年12月7日 に更新

Dear Client,

Thank you for your feedback. We are genuinely sorry that you feel dissatisfied with your recent experience and we fully understand how frustrating it is when profits are cancelled.

However, after a detailed review by our Risk & Dealing Desk, our monitoring systems detected that your account was using a latency arbitrage software, a trading technique which is expressly prohibited under our Terms & Conditions. For this reason, your account was blocked, and the profits generated by this activity were removed strictly in line with the agreement you accepted during registration.

To be fully transparent, our Terms & Conditions clearly state that:
1. We reserve the right to classify as abusive trading any strategy that exploits delays or discrepancies between our price feed and external quotes, including but not limited to latency arbitrage, use of automated software to exploit price lags, high-frequency scalping, or similar practices.
2. In case of such abusive or irregular trading, the Company may, at its sole discretion:
2.1 Block or suspend trading on the account,
2.2 Cancel, reverse or adjust transactions and any related profits generated from such activity,
2.3 Correct the account balance to the amount that would have existed had such transactions not taken place, and
2.4 Terminate the business relationship where necessary to protect the Company, its liquidity providers, and its clients.

These rules are not applied selectively. They are part of our standard risk framework and exist to protect the integrity of our trading environment and all of our clients, as well as to comply with our obligations towards our regulators and liquidity providers.

Please also note that while profits identified as arising from abusive trading can be cancelled according to the above clauses, clients retain the right to withdraw their legitimate funds in accordance with our withdrawal policy and regulatory obligations.

As this is a public platform, we cannot share your personal account data or the detailed technical logs here, but we are more than willing to review your case again and provide clarification directly. If you believe there has been an error, we invite you to contact us through our official complaints channel at complaints@dbinvesting.com, as outlined in our T&Cs. Your complaint will be handled under our formal procedure and, where applicable, you will also have the right to escalate the matter to the relevant regulatory authority.

We remain available to cooperate fully and resolve the matter within the official framework.

Kind regards,
DB Investing Compliance & Risk Team

DB Investing - Seychelles Office からの回答

2024年11月25日

Dear Ms. Oza,

Thank you for your review. While we understand the frustration that can come with losses in trading, we believe it is important to address your claims with transparency and accuracy.

Your account shows that you deposited $500 and received a 50% bonus as part of our promotion. Unfortunately, your trading decisions led to the total loss of your funds within three days, from October 15th to October 18th. At no point did you reach out to us for support or guidance, nor did you attempt to withdraw any funds during this time. Additionally, no fees were charged to your account, and we adhered to our policies throughout your trading experience.

Trading in financial markets carries inherent risks, and while we provide the tools and resources necessary to support our clients, the ultimate responsibility for trading decisions lies with the trader. Posting a negative review against DB Investing simply because of trading losses does not accurately reflect our service or practices.

We encourage all traders to approach the markets with a clear understanding of the risks involved and to utilize the educational and support resources we provide. Should you wish to discuss your experience further or need assistance in the future, our team is here to help.

Kind regards,
DB Investing Team

DB Investing - Seychelles Office からの回答

2024年12月9日

Dear Wafa Alsaeedi,

Thank you for sharing your experience with us. We take all feedback seriously, as it helps us maintain and improve the quality of our services.

After a thorough review of our records, we couldn’t locate any client under your name, nor do we have employees or partners named Mr. Rawad or Mr. Zuhair associated with our company. Transparency and accountability are core to our values, so if there has been any confusion, we’d like to clarify this further.

We are committed to providing our clients with safe and professional trading environments, including robust risk management tools. However, trading always involves risks, and we ensure that all clients are informed of these risks before they engage with our platform.

To address your concerns directly, we kindly request you contact our official support team at cs@dbinvesting.com with your account details. If you believe there’s been any misrepresentation or misunderstanding, we’d like to investigate this matter thoroughly and ensure that appropriate action is taken.

Your feedback about spreads and bonuses is also noted. While we strive to offer competitive rates and promotions, our priority is to ensure a high-quality, secure, and transparent trading experience for our clients.

We’re here to help resolve this matter and regain your trust. Please feel free to reach out to us directly for further assistance.

Kind regards,
Customer Support Team
DB Investing

DB Investing - Seychelles Office からの回答

2024年5月21日

Dear Valued Client,

Thank you so much for your positive review! We truly appreciate your kind words and support and it is our pleasure to serve you. We look forward to continuing to exceed your expectations. If you ever need assistance in the future, please do not hesitate to reach out.

DB Investing Team

DB Investing - Seychelles Office からの回答

2024年9月3日

Dear Aloneless Love,

Thank you for sharing your feedback.

At DB Investing, we are dedicated to providing a transparent and competitive trading environment for all our clients. We were unable to find any records of your account in our system since you are using a username rather than your legal name, and despite multiple attempts to request further information from you, we have not received any response.

We would like to clarify that our spreads and fees are among the most competitive in the market, something we take great pride in. We always strive to offer low-cost and efficient trading conditions for our clients, which is why we’ve carefully designed our pricing structure to be as fair and transparent as possible.

If you have any specific concerns or need further clarification, we invite you to contact us directly. We are always here to help and ensure that every client has a positive experience with DB Investing.

Thank you, and we hope to assist you soon.
DB Investing Support Team

DB Investing - Seychelles Office からの回答

2024年2月20日

Dear Valued Client,

Thank you so much for your positive review! We truly appreciate your kind words and support and it is our pleasure to serve you. We look forward to continuing to exceed your expectations. If you ever need assistance in the future, please do not hesitate to reach out.

DB Investing Team

DB Investing - Seychelles Office からの回答

2024年2月14日

Dear Valued Client,

Thank you so much for your positive review! We truly appreciate your kind words and support and it is our pleasure to serve you. We look forward to continuing to exceed your expectations. If you ever need assistance in the future, please do not hesitate to reach out.

DB Investing Team

DB Investing - Seychelles Office からの回答

2024年2月13日

Dear Valued Client,

Thank you so much for your positive review! We truly appreciate your kind words and support and it is our pleasure to serve you. We look forward to continuing to exceed your expectations. If you ever need assistance in the future, please do not hesitate to reach out.

DB Investing Team

DB Investing - Seychelles Office からの回答

2024年2月9日

Dear Valued Client,

Thank you so much for your positive review! We truly appreciate your kind words and support and it is our pleasure to serve you. We look forward to continuing to exceed your expectations. If you ever need assistance in the future, please do not hesitate to reach out.

DB Investing Team

DB Investing - Seychelles Office からの回答

2023年12月28日

Dear Valued Client,

Thank you so much for your positive review! We truly appreciate your kind words and support and it is our pleasure to serve you. We look forward to continuing to exceed your expectations. If you ever need assistance in the future, please do not hesitate to reach out.

DB Investing Team

DB Investing - Seychelles Office からの回答

2023年11月16日

Dear Valued Client,

Thank you so much for your positive review! We truly appreciate your kind words and support and it is our pleasure to serve you. We look forward to continuing to exceed your expectations. If you ever need assistance in the future, please do not hesitate to reach out.

DB Investing Team

DB Investing - Seychelles Office からの回答

2023年11月13日

Dear Valued Client,

Thank you so much for your positive review! We truly appreciate your kind words and support and it is our pleasure to serve you. We look forward to continuing to exceed your expectations. If you ever need assistance in the future, please do not hesitate to reach out.

DB Investing Team