We bought my son an intercooler. Fantastic customer service. Responds to emails swiftly and on a bank holiday! Refunds dealt with right away. I am very impressed with this company.
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レビュアーのコメントを見てみましょう
This company has the best customer service I’ve ever experienced. About a week after ordering my product still hadn’t been sent, apparently there was some issue with a third party warehouse, so I reac... もっと見る
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Working with Matt at DC Prestige was a flawless experience from start to finish. We ran into an issue where the manufacturer provided incorrect advice about a part fitting my BMW, only to discover t... もっと見る
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Had my Golf R Mk7 fully colour changed with a Sherwood Green vinyl wrap at DC Prestige and couldn’t be happier with the result. The finish is spot on and the attention to detail across the whole w... もっと見る
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企業情報
当該企業による記述
D&C Prestige Online Ltd is a leading distributor of premium automotive parts and accessories, specializing in aftermarket and carbon composite components for BMW, Mercedes, and Audi. We offer a curated range of high-quality styling and performance parts, with in-house quality assurance and a fitment workshop at our Great Yarmouth HQ. At D&C Prestige, perfect is our only standard.
連絡先
Unit 10 Morton Peto Road, NR31 0LT, Great Yarmouth, 英国
- +447300167891
- contact@dcprestige.co.uk
- dcprestige.co.uk
4.8
優良
92件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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Fantastic company!!answering right away…
Fantastic company!!answering right away and went to extra effort to make sure i got the right product and on time!would 100%use again!
2026年2月28日
DC Prestige からの回答
Thank you for the fantastic review! We always try to respond as quickly as possible and make sure customers get the right parts the first time, so it’s great to hear that came across.
We really appreciate the support and look forward to helping you again in the future.
— Team DC Prestige
The parts arrived on Exceptional Service and Professional Support – Highly Recommended!time and were…
The parts arrived on time and were well-packaged. I did need to reach out to the team for support, and this is where DC Prestige truly shines. They were quick to respond and highly attentive throughout the entire process. The team was both professional and approachable, making the experience seamless. Working with this company has been a pleasure, and I will definitely choose them again in the future.
2026年1月27日
DC Prestige からの回答
Thank you for such a detailed and thoughtful review
We are really pleased to hear the parts arrived on time and were well packaged, and even more so that our team could support you quickly and attentively when needed. Providing professional but approachable service is exactly what we aim for, so it is great to know that came through in your experience.
It has been a pleasure working with you and we truly appreciate the trust you placed in DC Prestige. We look forward to helping you again in the future
Excellent quality and fitment
Excellent quality and fitment, very sturdy bit of kit with no issues fitting. I can finally rest easy knowing that the oil cooler is protected.
2026年2月13日
自発的なレビュー
DC Prestige からの回答
Thank you for the great review
We are really pleased to hear you are happy with the quality and fitment and that everything installed without any issues
Thanks again for choosing DC Prestige we appreciate the support
Easy and straight forward to buy from
Easy and straight forward to buy from, and will help where they can
2026年2月10日
自発的なレビュー
DC Prestige からの回答
Thank you for the great feedback
We are glad you found the buying process easy and straightforward and that our team could help where needed
Thanks for choosing DC Prestige we really appreciate the support
DC Prestige からの回答
Hi Rajesh,
The item ordered was clearly stated as made-to-order and non-returnable before purchase. This information was shown on the product page, within our Terms & Conditions, and was explicitly agreed to via a mandatory checkbox at checkout.
Under UK consumer law, made-to-order items are exempt from the cooling-off period, and our decision was therefore correct and in line with the terms agreed at the time of purchase.
If there had been a genuine issue with the item, such as damage or an incorrect part supplied, we would of course have offered a refund or exchange.
We always aim to be transparent and are happy to answer any questions prior to ordering to ensure suitability.
Thanks
DC Prestige
Vinyl Wrap Review
Had my Golf R Mk7 fully colour changed with a Sherwood Green vinyl wrap at DC Prestige and couldn’t be happier with the result. The finish is spot on and the attention to detail across the whole wrap really shows.
From start to finish the process was straightforward, communication was great and the turnaround time was excellent. The car looks completely different now and gets attention everywhere it goes. Would highly recommend DC Prestige to anyone looking for a professional vinyl wrap or colour change.
Cant wait to get my carbon diffuser to finish the build off.
2025年12月30日
自発的なレビュー
DC Prestige からの回答
Thank you for the great review, we really appreciate it 🙌
It was a pleasure carrying out the full colour change vinyl wrap on your Golf R Mk7, and we’re glad to hear you’re happy with the finish and attention to detail. Sherwood Green is a cracking choice and completely transforms the car. It definitely turns heads for all the right reasons.
We’re pleased with the entire process, including communication and turnaround, which met expectations. That’s exactly the experience we aim to deliver on every vehicle that comes through DC Prestige.
The carbon diffuser will be the perfect finishing touch. We’ll be looking forward to seeing the car again once the build’s complete. Thanks again for choosing us and for the recommendation! 👊
DC Prestige からの回答
Thank you for the kind words Steve, we really appreciate it 🙌
We’re glad you had a great experience from start to finish, and thanks for choosing DC Prestige. We look forward to helping you again in the future 👊
Perfect yellow Drls exactly what they…
Perfect yellow Drls exactly what they say “plug and play”
2025年11月29日
自発的なレビュー
DC Prestige からの回答
We’re glad you’re happy with the CSL yellow DRLs and that the plug-and-play fitment was exactly as described. Thanks for choosing DC Prestige, and enjoy the new look 👊
Good website
Good website, nice layout, easy and plentiful payment options. Only issue is the item I ordered said in stock on the web page. Alex reached out to me to inform me that the item has a 20 day lead time and to check if I wanted to wait or he could issue an immediate refund. Other than this issue, pleasant service.
2025年11月14日
自発的なレビュー
DC Prestige からの回答
Thank you for the honest feedback, we really appreciate it 🙌
We’re glad you found the website easy to use and the payment options helpful, and we also appreciate you highlighting the stock status issue. We agree that clarity is important here.
As soon as we spotted the discrepancy, we reached out to explain the lead time and offered an immediate refund as an alternative, as we always want customers to have the choice. We’re also actively improving how lead times are displayed to avoid this happening again.
Thanks again for your understanding and for the kind words about the service. We’d be more than happy to help again in the future.
Top Service
Always get my car sorted by the guys at DC. They’re always extremely flexible and well priced. Won’t go anywhere else.
2025年7月12日
自発的なレビュー
DC Prestige からの回答
Thanks a lot for the continued support, it really means a lot to us 🙌
We’re glad we can always help get your car sorted, and we appreciate the trust you place in the team. Flexibility and fair pricing are exactly what we aim for, so it’s great to hear that it comes across.
Thanks again for choosing DC Prestige, we’ll see you next time 👊
Great product and service
Great product and service. Fast delivery. Would definitely recommend.
2025年8月23日
自発的なレビュー
DC Prestige からの回答
Thank you for the great feedback 🙌
We’re glad you’re happy with the product, service, and fast delivery. Thanks for the recommendation and for choosing DC Prestige — we really appreciate the support 👊
Great service fantastic communication…
Great service fantastic communication items arrived quickly they rearranged my delivery for a more convenient day at 11.00 pm very pleased with service
2025年8月1日
DC Prestige からの回答
Thank you for the great review 🙌
We’re really pleased to hear you were happy with the service, communication, and delivery. Rearranging delivery to suit you is no problem at all, so it’s good to know that helped.
Thanks again for choosing DC Prestige — we really appreciate it 👊
Great fast service item was well…
Great fast service item was well packaged looking forward to doing business with them in the future
2025年7月28日
DC Prestige からの回答
Thank you for the great feedback 🙌
We’re glad to hear you were happy with the fast service and packaging, and we appreciate the support. We look forward to doing business with you again in the future.
Thanks for choosing DC Prestige
Real help is defined when something…
Real help is defined when something isn’t quite right and these guys went above and beyond. Can’t fault their helpfulness and resolve to make everything great again.
2025年7月17日
DC Prestige からの回答
Thank you for the kind words. We really appreciate you taking the time to leave this review 🙌
We believe real customer service shows when things don’t go exactly to plan, so it’s great to hear that our team could help get everything sorted and put things right.
Thanks again for the trust and for choosing DC Prestige. We’re always here if you need us 👊
Great communication and assistance with…
Great communication and assistance with contact apex wheels regarding fitment, quick replies to questions.
2025年6月15日
DC Prestige からの回答
Thank you for the great feedback 🙌
We’re glad we could help with the Apex Wheels fitment and get everything clarified quickly. Fast, clear communication is something we really focus on, so it’s good to hear that it came through.
Thanks again for choosing DC Prestige. We’re always happy to help 👊
Competition downpipes
I am very happy with my purchase from DC Prestige. Customer service was great and the product was in excellent condition and arrived very fast. I will recommend this company to all
2025年4月30日
自発的なレビュー
DC Prestige からの回答
Thank you for the great review 🙌
We’re really pleased to hear you were happy with the customer service, the condition of the product, and the fast delivery. Recommendations like this mean a lot to us.
Thanks again for choosing DC Prestige. We really appreciate the support 👊
Excellent customer service
I ordered a grill for my new Audi S3, unfortunately on delivery the box was badly damaged and the new grill was cracked (fault of the delivery company). My mother had signed for the package so I thought I may have a difficult time getting a replacement, I couldn't have been more wrong, Alex was superb, he was very helpful, professional and sorted a replacement straight away.
Excellent customer service and great company. Next time I need anything for my car I know where to go
2025年6月2日
自発的なレビュー
DC Prestige からの回答
Thank you for taking the time to leave such a detailed review 🙌
We’re really sorry the item arrived damaged, but we’re glad we could get it resolved quickly and smoothly for you. Situations like this are exactly where good customer service matters most, so it’s great to hear Alex was able to sort a replacement straight away and make the process hassle-free.
Thanks again for the kind words and for choosing DC Prestige. We look forward to helping you again in the future 👊
LOOKS AMAZING
LOOKS AMAZING, NO ISSUES, GOING TO ORDER ANOTHER ONE BUT THIS TIME MAKE THE STICHING RED. WORTH EVERY PENNY
2025年5月19日
DC Prestige からの回答
Thank you! 🙌
We’re glad you’re happy with it and that everything was spot on. Red stitching will look unreal, great choice.
Thanks again for the support and for choosing DC Prestige. We appreciate it 👊
Top service
Top service. Bought an exhaust as they were the only one who had one in stock. Turns out they didn't. Communicated to me telling me an expected delivery date. Arrived few days ahead of schedule.
Extremely apologetic during circumstances.
2025年5月16日
自発的なレビュー
DC Prestige からの回答
Thank you for the review 🙌
We appreciate your understanding regarding the stock situation, and we’re glad the communication and updated delivery timeline helped. Getting the exhaust to you ahead of schedule was a nice win, and we’re pleased it arrived sooner than expected.
Thanks again for your patience and for choosing DC Prestige. We really appreciate the support 👊
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