We have not received our item purchased. We are getting generic replys from your hello email address and need someone to contact us and let us know what is happening. Very disappointing service.
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My experience with Deal Mates was a good one. Plus, when l could not find a connection with the tracking number Deal Mates stepped in and did a follow up and sorted things out. It was over the Christm... ãã£ãšèŠã
Purchased the Glacio 90L portable fridge for my vehicle which had a slight whistle from the compressor, Ishini and the team were excellent to deal with and replaced with a new fridge very quickly and... ãã£ãšèŠã
Entirely happy with the product, will easily keep us in ice. An outstanding delivery time frame, 5 days from order to deliver to rural New South Wales. DealMates, will be my first stop, when buying... ãã£ãšèŠã
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Low Prices Every Day at dealmates for Appliances, Furniture, Camping accessories, Outdoor furniture, Pet care, Home & Garden, Home appliances, Tools, Home improvement, Fitness & Sports and more. Free shipping! Express delivery! Safe Payment! Up to 70% off RRP. Shop & save.
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- support@dealmates.com.au
- dealmates.com.au
4.2
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Quick to process and deliver
2021幎9æ9æ¥
DealMates.com.au ããã®åç
Thank you so much for taking the time to leave us this amazing review.
Order delivered in good condition andâŠ
Order delivered in good condition and on time.
2021幎9æ6æ¥
DealMates.com.au ããã®åç
Thank you so much for taking the time to leave us this amazing review.
The best price I could find and fast delivery
The best price I could find and delivery was super fast even though it was interstate.The product was as described and working perfectly. I will definitely buy from DealMates again while ever they have this winning formula.
2021幎9æ1æ¥
DealMates.com.au ããã®åç
Weâre so glad you had a good experience.
The product that I bought was exactlyâŠ
The product that I bought was exactly what I wanted and delivery was quick.
2021幎8æ12æ¥
DealMates.com.au ããã®åç
Thank you so much for taking the time to leave us this amazing review.
DealMates.com.au ããã®åç
Thank you so much for taking the time to leave us this amazing review.
Very bad service was told 4-5 days itâsâŠ
Very bad service was told 4-5 days itâs now been nearly 3 weeks and hasnât arrived
2021幎8æ11æ¥
DealMates.com.au ããã®åç
We would like the opportunity to investigate your feedback further. Please could you contact me at support@dealmates.com.au? Weâll work with you to resolve any issues as quickly as possible.
The process of purchasing and theâŠ
The process of purchasing and the delivery were extremely well organised!
2021幎8æ10æ¥
DealMates.com.au ããã®åç
Thank you Jane, We are working hard to ensure a best service is provided.
Excellent price and shipping speed
Excellent price and shipping speed. Will use dealmates again.
2021幎8æ7æ¥
DealMates.com.au ããã®åç
Thanks Wade
Happy that we were able to deliver in time even during lockdown times around the country.
Great value and large 3d printerâŠ
Great value and large 3d printer creality cr10s working well and delivered within reasonable delivery time frame considering covid lock down time.
Highly recommend dealmates.com.au
2021幎8æ5æ¥
Great place to shop online
Great products at very competitive pricing. Free delivery is a plus. Enjoy shopping here over and over.
2021幎8æ4æ¥
Slow dispatch
Slow dispatch. I had to email and ask where is my order.
I bought a mattress topper, DealMates is a reseller of the topper, dont need to pack at all. Why took 4 days to dispatch?!
2021幎7æ24æ¥
DealMates.com.au ããã®åç
Hi Donna,
Thank you for your time to take a review.
We looked at your order and our records suggests that a we have provided an excellent service and a fast turnaround to your order.
- We have received your order on Friday the 9th July around 10.00 am
- As per our promise next working day dispatch we have dispatched your order on Monday.
- You sent us an e-mail on Monday at 5.39 pm asking about the status of the order. Our excellent customer service team have responded within 5 mins from the receipt of the e mail.
- We also have sent your order tracking details at 6.00 pm on Monday the 12th July
- Your order has been delivered 12 noon on Tuesday the 13th July
All this have happened amidst Melbourne lockdown.
Looks like you have counted weekends as working days, but we have delivered your product within 2 working days from the order placement. This should actually have been rated excellent service.
We thank our efficient team and logistics partners for the hard work and excellent service they have provided during Melbourne covid lockdown.
Please be in touch with our friendly team if you need any further assistance.
Fake items
They also flag your comment as he doesent like th truth. am not sure how they have any good reviews. Their products are inferior cheap Chinese rejects. The % off is fake. They try telling you something was once $1000 and is now $400 but when you recieve the item it looks like it's only work $100. Be weary of companies that placevridiculous return conditions ... it's a dead give away they will send a bad product and you can't return it or you will be out of pocket!!! There was no change of mind but an inferior product. You never tried to help me but rather wanted me to send back the couch at my cost which would be more than I paid for the couch on top of you keeping a large % of the original amount (claiming it's for repackaging). In the end it was going to cost more than the original $$$
2021幎7æ22æ¥
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DealMates.com.au ããã®åç
Hi Loz,
Thanks for the time taken to do a review.
We pride ourselves in supplying great quality products and services to our customers. We see that the product hasn't met your expectations on this occasion. We can assure that the it is a great product and priced fairly. Our records also suggests that our team has tried to help you in many ways to return the product. Unfortunately with change of mind returns there is a cost involved and we have to pass it on to the customer.
Numbers in your review are not correct and appreciate your review.
If you need any further assistance our friendly team is there to help. Please send an e mail to support@dealmates.com.au
Tried to buy a TV.
Tried to buy a TV.. paid for for it then they sent me a email at midnight telling me I was fraudulent.. I got an email saying I've been refunded but no signs of an money. At the moment very suspicious
Ok here his my response. I rang my bank my card hasn't been cancelled no refund has taken place and when I email them no response no answering of the phone nothing. This a fraudulent website beware they will just steal your money
2021幎7æ20æ¥
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DealMates.com.au ããã®åç
When we received this order it was identified as a fraud by our payment portal. We then tried to contact the customer to clarify but the contact number provided was not working. We then e mailed the customer as a curtesy and refunded the order on the day it was received. Refunds usually take 2-3 days to appear in the bank account. We have the confirmation that the refund has been processed. Our record also suggests that our team contacted the customer later to ensure the refund was received. It is important customers ensure their accounts are kept clean to avoid incorrect detection as fraudulent.
delivery on time and a reasonable priceâŠ
delivery on time and a reasonable price cannot complain
2021幎7æ20æ¥
We love our.new table and chairs can'tâŠ
We love our.new table and chairs can't wait for summer to sit outside and use them. Fast delivery and easy to assemble.
2021幎7æ19æ¥
Products arrived within two weeks
Products arrived within two weeks. The price and delivery of my items was excellent.
2021幎7æ15æ¥
Placed my order online and received myâŠ
Placed my order online and received my order about 4- 7 days later. No problems!!
2021幎7æ15æ¥
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